Just a little something that I feel would help alleviate the boredom if we had to wait in queue.
I was wondering if it were possible to be able to access chat channels and such while waiting in the queue? At least we'd be able to do a little talking and keep abreast of things.
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I'm not sure whether or not this would actually work if you can't log into the game but it would be worth a try.
The details on how to do this can be found on STO Wiki.
And since I know there are some people that know how to access chat without being in-game it should be doable