Black Face

visia

I have noticed this bug VERY rarely on the live server over the past three years, but not enough for it to cause any major discomfort, but on Tribble today, I have noticed that in many cutscenes, and even the little popups when one of your crew members is talking, more times than not, their face and head is solid black. I have all of my graphics options maxed on a GeForce GTX 650ti 1gb onboard RAMwith an Intel Core I7 960@3.2ghz and 12gb system RAM.

Here is a picture of what I'm talking about
http://img585.imageshack.us/img585/6076/stoblackface.jpg

I'll post more images when they happen. I have noticed that it is not only my crew that is affected, but my avatar as well. When we first got to D'Tan's ship, we both were suffering from black face disease.

Update:
This glitch seems to apply to everyone I run across, as well as in the character sheet. So far, I have only noticed it in space, but here are three more screenshots of the glitch.
My Charcter: http://imageshack.us/a/img850/8256/csheetblackface1.jpg
Tovan: http://imageshack.us/a/img507/5787/csheetblackface2.jpg
Hakeev: http://imageshack.us/a/img268/8001/hakeevblackface.jpg
On the Flotilla: http://img339.imageshack.us/img339/6871/flotillablackface.jpg

I will update again if anything changes or I have more information to add.

visia

Update 2: Restarting the client seems to have fixed the problem... for now. I will continue to monitor the issue and update if anything changes. Also, I will try to determine exactly when the problem occurs or what seems to be trigger it.

visia

Update 3:

Nothing short of restarting the client every fifteen or so minutes seems to do anything in regards to rectifying this problem. Using low quality lighting helps a very small bit for a short amount of time, but other than that, it's still the same problem with EVERYONE'S head being solid black except for the eyes and eyebrows.

captsol

I've experienced this bug, too. I can't tell if it's a Nvidia problem, something with DirectX or something completely different.

notoryczny

Defragment your HDD. This "bug" looks like your test game client can't keep up reading facegen from HDD. You may try to recheck files too (in launcher options).

Definetly not nvidia, I'm playing on GTX 460 and never seen this.

It could be a DX11 issue tho:

May 7:
"Updated every ship in the game to resolve an issue that caused black textures for players using DX11."

May 10:
"Re-updated all the textures in the game, everywhere."

Seems similar to your problem.

sh0d4n

still got the black textures, games on SSD running a gtx560ti at dx11...