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Can't create a new character!
randolf2
Member Posts: 205 Arc User
Some one told me to try here since my ticket that I made back in the middle of March seems to have been ignored! I deleted my last character and the Foundry won't let me create a new one! It says that character creation is disabled and that I have no mission slots. How can I get this fixed? If it helps I am a gold subscriber.
Empress Sela, was assimulated by the Borg drone named Tasa Yar! :eek:
Post edited by baddmoonrizin on
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I'm sorry you've had this occur.
I did some quick testing and I got the same result after deleting my last Foundry character. However, after re-logging I was able to create a new Foundry character. As I expect you've already tried re-logging, I've let Customer Service know about your problem.
Thanks. I just tried again and it still is not fixed but maybe now that they know they will fix it next week. Its early Sunday morning, so I am guessing it should be fixed some time this week... I hope. I hope its fixed before the Romulan Republic gets here in late May and that they add more tools and maps, ect... so we can make Romulan missions.
I've been trying to create a Romulan character on Tribble. I have 5 unused character slots and a level 50 Star Fleet character (already on Tribble), yet I cannot get the option to create a Romulan. When I put my cursor over the Romulan ensignia, it says I have to have a level 25 Federation captain. What gives?
Romulans are only available if you are invited to the LOR closed beta. If your not invited then it will be on Holodeck on May 21st.
Tribble has the build for the Legacy of Romulus expansion and so is newer than what's on Holodeck. This is actually good news in that when Legacy of Romulus goes live, the problem will definitely be fixed.
Can you give me some more details?
-- What type of account do you have (free/subscriber)?
-- Does character creation fail or are you unable to even start character creation?
-- If character creation fails, do you get any messages?
-- If character creation cannot even start, what does the mouse-over text on the character creation button say?
There will also be an open beta period when anyone can create a Romulan on Tribble.
I fixed it! My debit card had changed and apparently I forgot to update my payment information for STO. I was looking at my account yesterday and noticed it said inactive for subscription info. :rolleyes: I updated the billing info. and now Foundry works on Holodeck again! I don't know why billing never told me that. I checked my email for November since it changed at the end of October, but I didn't find an email. I thought maybe I had some how over looked an email but no. It appears Cyriptic or PWE whom ever does the billing, never sent me an email warning me to update billing info!
Glad to hear it!
I have the same problem - and I specifically sub'd to be able to use the Foundry creator... ?
- I've been subscribed for over a day now
- Create Content is completely grayed out (relogging does not affect it)
- See above
- Grayed out - does not show text / Normal Character Creation shows 1 slot open
This is an old thread.
Its greyed out because its been disabled after the launch of the new season. they bring it back up in stages to make sure the missions all work as they should after a major patch. it will be back soon enough.
This is correct.