Missing icons and transparent windows

frtoaster

1. The icons for almost all abilities and items are missing. See screenshots below:

http://i.imgur.com/8w1lS2o.jpg
http://i.imgur.com/7i4rWpb.jpg

2. The windows are transparent, causing the text and buttons of different windows to overlap. This makes things hard to read and distinguish. See screenshots below:

http://i.imgur.com/lbvV2uR.jpg
http://i.imgur.com/ltKHPlt.jpg
http://i.imgur.com/hrokc1S.jpg
http://i.imgur.com/o6EHp6i.jpg

I pulled all of settings that I thought might be relevant out of the file below. Most of this information is probably useless, but I hope it helps the devs debug.

C:\Users\Public\Games\Cryptic Studios\Star Trek Online\Playtest\Localdata\Gameprefs.Pref

PrefEntry GfxSettings.Antialiasing 1
PrefEntry GfxSettings.AspectRatio 0
PrefEntry GfxSettings.AutoEnableFrameRateStabilizer 0
PrefEntry GfxSettings.BloomIntensity 1
PrefEntry GfxSettings.BloomQuality 0
PrefEntry GfxSettings.CharacterDetailLevel 0.5
PrefEntry GfxSettings.CharacterTexLODLevel 1
PrefEntry GfxSettings.DefaultFov 55
PrefEntry GfxSettings.DesiredMatQuality 0
PrefEntry GfxSettings.DeviceType Direct3D9
PrefEntry GfxSettings.DisableSplatShadows 1
PrefEntry GfxSettings.DrawHighDetail 0
PrefEntry GfxSettings.DrawHighFillDetail 0
PrefEntry GfxSettings.DynamicLights 0
PrefEntry GfxSettings.FrameRateStabilizer2 0
PrefEntry GfxSettings.Fullscreen 1
PrefEntry GfxSettings.FxQuality 2
PrefEntry GfxSettings.Gamma 1
PrefEntry GfxSettings.GfxFeaturesDesired 0
PrefEntry GfxSettings.GPUAccelParticles 0
PrefEntry GfxSettings.GraphicsQuality 0.667
PrefEntry GfxSettings.HigherSettingsInTailor 0
PrefEntry GfxSettings.HighQualityDOF2 0
PrefEntry GfxSettings.HWInstancing 1
PrefEntry GfxSettings.LastRecordedMSAAPerf 0
PrefEntry GfxSettings.LastRecordedPerf 448.411
PrefEntry GfxSettings.LenseFlare 0
PrefEntry GfxSettings.LightingQuality 0
PrefEntry GfxSettings.MaxDebris 100
PrefEntry GfxSettings.MaxFPS 0
PrefEntry GfxSettings.Maximized 0
PrefEntry GfxSettings.MaxInactiveFPS 5
PrefEntry GfxSettings.MaxLightsPerObject 2
PrefEntry GfxSettings.MaxReflection 2
PrefEntry GfxSettings.MaxShadowedLights 3
PrefEntry GfxSettings.MinDepthBiasFix 0
PrefEntry GfxSettings.MonitorIndex 1
PrefEntry GfxSettings.PerFrameSleep 0
PrefEntry GfxSettings.PoissonShadows 0
PrefEntry GfxSettings.PreloadMaterials 1
PrefEntry GfxSettings.RecommendedClusterSetting 2
PrefEntry GfxSettings.RecommendedMatQuality 3
PrefEntry GfxSettings.ReduceFileStreaming 1
PrefEntry GfxSettings.RefreshRate 60
PrefEntry GfxSettings.RenderScaleX 0
PrefEntry GfxSettings.RenderScaleY 0
PrefEntry GfxSettings.RenderThread 1
PrefEntry GfxSettings.ScreenHeight 800
PrefEntry GfxSettings.ScreenWidth 1280
PrefEntry GfxSettings.ScreenXPos 0
PrefEntry GfxSettings.ScreenYPos 0
PrefEntry GfxSettings.SettingsDefaultsVersion 2
PrefEntry GfxSettings.SettingsVersion 5
PrefEntry GfxSettings.ShowAdvanced 1
PrefEntry GfxSettings.SoftParticles 0
PrefEntry GfxSettings.SoftwareCursor2 0
PrefEntry GfxSettings.SSAO 0
PrefEntry GfxSettings.TerrainDetailLevel 0.8
PrefEntry GfxSettings.TexAnisotropy 4
PrefEntry GfxSettings.UseFullSkinning 0
PrefEntry GfxSettings.UseVSync2 0
PrefEntry GfxSettings.VideoCardDeviceID 10754
PrefEntry GfxSettings.VideoCardVendorID 32902
PrefEntry GfxSettings.VideoMemoryMaxHMBs 0
PrefEntry GfxSettings.WorldDetailLevel 0.25
PrefEntry GfxSettings.WorldLoadScale 1
PrefEntry GfxSettings.WorldTexLODLevel 1
PrefEntry HasSetGamma 1

PrefEntry SystemSpecs.cpuCacheSize 2162688
PrefEntry SystemSpecs.cpuIdentifier "x86 Family 6 Model 15 Stepping 13, GenuineIntel"
PrefEntry SystemSpecs.CPUSpeed 1.995e+009
PrefEntry SystemSpecs.isDx11Enabled 1
PrefEntry SystemSpecs.isVista 1
PrefEntry SystemSpecs.isX64 0

PrefEntry SystemSpecs.numMonitors 1
PrefEntry SystemSpecs.numRealCPUs 2
PrefEntry SystemSpecs.numVirtualCPUs 2
PrefEntry SystemSpecs.nvidiaSLIGPUCount 0
PrefEntry SystemSpecs.OSVER0_LowVersion 0
PrefEntry SystemSpecs.OSVER1_HighVersion 6
PrefEntry SystemSpecs.OSVER2_Build 6002
PrefEntry SystemSpecs.OSVER3_ServicePackMajor 2
PrefEntry SystemSpecs.OSVER4_ServicePackMinor 0
PrefEntry SystemSpecs.OSVER5_HostVersion 6.0.6001.18000
PrefEntry SystemSpecs.physicalMemoryAvailable 2654187520
PrefEntry SystemSpecs.physicalMemoryMax 374668902
PrefEntry SystemSpecs.RAMSpeedGBs 0.756468

PrefEntry SystemSpecs.VideoCardDeviceID 10754
PrefEntry SystemSpecs.videoCardName "Mobile Intel(R) 965 Express Chipset Family"
PrefEntry SystemSpecs.VideoCardVendorID 32902
PrefEntry SystemSpecs.videoDriverState 0
PrefEntry SystemSpecs.videoDriverVersion 7.15.10.1666
PrefEntry SystemSpecs.videoMemory 512
PrefEntry SystemSpecs.virtualAddressSpace 2147418134

bughunter357

didn't have this issue but will keep a lookout for this to happen.

edna

ground http://img89.imageshack.us/img89/1891/groundl.jpg

space http://img69.imageshack.us/img69/406/spacejh.jp

there is a small aero effect but not that visible.

frtoaster

adrianm63 wrote: »

ground http://img89.imageshack.us/img89/1891/groundl.jpg

space http://img69.imageshack.us/img69/406/spacejh.jp

there is a small aero effect but not that visible.

I'm glad it works for you. The new UI seems to look good for most people. But it is seriously broken for a few of us. I hope the devs are able to fix this before it goes live.

ussberlin

i really like the old one more and want to keep it for me

the new dont feels like Star Trek it looks to me like ****ing World of War****

abrahamjohnson83

ussberlin wrote: »

i really like the old one more and want to keep it for me

the new dont feels like Star Trek it looks to me like ****ing World of War****

But the old one isn't like a Okuda LCARS. This new colors and plain colored / black surfaces hits more the canon LCARS style how it is known from the TV series or movies. Think the new one is the better one. But to each his own taste.

ussberlin

the new one has to mutch eye candy and dont follows the function

new 1. candy
old 1. function

new has to mutch different colors and stand more infront then the real importent in the middle of the screen


sorry to mutch missing words in German i could say it mutch better what i am thinging

your so called LCARS maybe works on TV but not when you sit in front of it and have to press the right buttons at the right time

zerobang

ussberlin wrote: »

the new one has to mutch eye candy and dont follows the function

new 1. candy
old 1. function

nonsense... both versions have the exact same functionality (once the few bugs are fixed anyway)

edna

ussberlin wrote: »

the new one has to mutch eye candy and dont follows the function

new 1. candy
old 1. function

new has to mutch different colors and stand more infront then the real importent in the middle of the screen


sorry to mutch missing words in German i could say it mutch better what i am thinging

your so called LCARS maybe works on TV but not when you sit in front of it and have to press the right buttons at the right time

its the same UI with a different skin.Is not more different than the kdf red UI we have now on holodeck so it has the same function because its the same UI :rolleyes:

joshl7889

im having the exact same problem. icons r missing and that windows r too transparent to even tell wat im doing half the time. please fix it...please this would b a game ender for me if its not fixed. i cant see wat im doing so how am i supposed to play

macjack248

Same issue for me.

I know my computer isn't the best, but it has quite happily run the game so far. Now it seems the most graphically demanding part of the game is going to be the UI.

captaind3

OP I'm having the exact same issues.

I hadn't thought about it being issue of the graphics not being pushed high enough.

abrahamjohnson83 wrote: »

But the old one isn't like a Okuda LCARS. This new colors and plain colored / black surfaces hits more the canon LCARS style how it is known from the TV series or movies. Think the new one is the better one. But to each his own taste.

Agreed. I'm gonna love the new one once the transparency issues are fixed. Are we supposed to have the option for both?

voyagerfan9751

Have we gotten anything from the devs on possible causes or fixes for this. it is rather frustrating and will effect if I can or can not test future builds. Which will be disappointing as I can't wait for the new KDF and RR content.

sarlik

frtoaster wrote: »

1. The icons for almost all abilities and items are missing. See screenshots below:

http://i.imgur.com/8w1lS2o.jpg
http://i.imgur.com/7i4rWpb.jpg

2. The windows are transparent, causing the text and buttons of different windows to overlap. This makes things hard to read and distinguish. See screenshots below:

http://i.imgur.com/lbvV2uR.jpg
http://i.imgur.com/ltKHPlt.jpg
http://i.imgur.com/hrokc1S.jpg
http://i.imgur.com/o6EHp6i.jpg

Is there an easy way to dump the graphics settings (including the video card) for debugging purposes?

OP: I'm having an identical issue. Icons are missing in all the same places, windows are completely transparent except for a bit of highlighting on the left side, and no Aero effect is visible.

However, it occurs to me that this phenomenon of "glass that is supposed to be mostly transparent but is instead invisible" has occurred for me before: There are a couple of glass items in the fleet starbase (conference table, some low walls, etc.) that are completely invisible to me regardless of what video settings I use.


Obviously, the reason for this is that my computer is old and clunky (Toshiba Satellite A215, a non-gaming laptop from 2008), but it has never had any issues running the old UI and it performs well enough to make the game completely playable with tolerable framerates, even in PvP.


Devs, this is a very serious issue that must be addressed!


If the game goes from "fine despite a few graphics quirks" to "unusable, unreadable UI" for anyone using a lower-end system, that will be a huge disappointment and you will lose a substantial number of players, many of whom are very, very good customers. For example, I have been the #1 STO player on Raptr since the beginning, I've been a paying gold member for most of the time since joining the game, and I've made plenty of out-of-pocket Zen purchases in that time -- not exactly the kind of player you want to lose.


Please, devs, look into how the UI and other elements look if your graphics card doesn't support more advanced options. Try running the game on older systems, things that just barely meet the system requirements.

Just to give you an idea, here are video options my graphics card apparently doesn't support:

1) Shadows: nothing above "Low"
2) Max lights per object: frozen at 2 (no higher or lower)
3) Max shadowed lights: not available
4) Postprocessing: not available
5) Soft particles: not available
6) Bloom quality/Bloom intensity: not available
7) Screen-space ambient occlusion: not available
8) Cinematic focus: not available
9) Reflection quality: nothing above Low
10) Lens flare quality: nothing above Low
11) GPU-accelerated particles: not available

Despite all this, the game runs fine at 1280x800, full resolution, high visual fx quality w/ dynamic lighting, high-quality lighting, full detail textures, and detail distances of 100% most of the time. On a very crowded combat map, however, I do usually drop resolution to 50% (/renderscale 0.5) and reduce lighting quality to low in order to keep the framerate up. Still, the game is very playable despite these limitations.

frtoaster

I have updated my original post with information from the file

C:\Users\Public\Games\Cryptic Studios\Star Trek Online\Playtest\Localdata\Gameprefs.Pref

Other people having the same problem are welcome to post their settings. I have no idea if this will help the devs debug, however.

frtoaster

Ignore this. I posted to the wrong thread.

macjack248

Latest patch seems to have fixed this for me (phew). I hope you all are as fortunate.

markhawkman

yeha same here, the UI looks AWESOME now!

frtoaster

I can also confirm that this is now working for me in the latest patch.