To the OP: i am 100% behind this. Too much is focused on the negative aspects, when there is so many cool things in this game. As far as i'm concerned, if you don't like it, then try another game.
Cryptic need lots more love!
This is a great game and that's why I want them to FIX THE BUGS! If it were a bad game, I'd not be here and I wouldn't have spent money on a life time sub. I want them to succeed and that's why I want them to fix the broken stuff. The day the marauder officer fix is in the patch notes, I'll be cheering because it's one less thing for me to moan about!
My alt army: K'ymara, Orion Engineer. Caedera of Borg, Liberated Borg Tactical, Elyza Vix, Joined Trill Scientist. Christina Bellona, Augmented Human Tactical. T'Lana, Vulcan Scientist. Arbol, Martian Tactical. Ayzer Bryn, Joined Trill Engineer. Hawke, Betazoid Scientist. Karna Valkras, Klingon Engineer. Beth Parker, Human Tactical Sarel, Romulan Engineer (Federation). Yazuri, Reman Scientist (KDF)
This is a great game and that's why I want them to FIX THE BUGS! If it were a bad game, I'd not be here and I wouldn't have spent money on a life time sub. I want them to succeed and that's why I want them to fix the broken stuff. The day the marauder officer fix is in the patch notes, I'll be cheering because it's one less thing for me to moan about!
Indeed and please for the love of god let us save our ship Boff, Tray and Item layouts, it's really pathetic that such a basic feature that is pretty much a requirement for people who have more than one ship.
See a perfect example of what I was referring to. Someone complaining about what he perceives to be "trolling" instead of what the post actually was which was an unbiased observation on human behaviour on the internet.
There will always be complaints on forums, some will be justified others not. Getting upset about excessive complaining is an exercise in futility. It's far better to let the people that are upset vent their spleens.
Considering human behaviour is subjective and the opinion voiced is subjective there is no possibility of it being unbiased. It's just an opinion.
QA finds the bugs.
Project management prioritizes the bugs.
Engineering fixes the bugs.
So finding a lot of bugs in the product is not necessarily an indication of poor QA. Indeed, since many bugs in the product are reported by players and remain unresolved, it's much more likely that the problem lies somewhere other than QA.
QA is responsible to ensure that bugs are squashed, if they are not, they get someone on the phone and ask WHY the bug is still in the build and sends it back until it's fixed.
Ultimately QA are the gatekeepers and they have failed that job epically.
To put in star trek terms, there is a definite problem with the Comm system from Sensors to Engineering.
Bugs happen, however there are two types of bugs that happen a bit too often in STO:
1] Collateral damage, where a change is deployed and breaks other things in a spectacular way. That IS a QA issue.
2] Regression bugs, where something that got fixed gets "un-fixed" when a patch rolls in. That usually happens because someone branched the code and forgot to check fixes into both branches. That is ALSO a QA issue, as well as an Engineering issue..
_________________________________________________ [Kluless][Kold][Steel Heels][Snagtooth] [Louis Cipher][Outta Gum][Thysa Kymbo][Spanner][Frakk] [D'Mented][D'Licious]
Joined October 2009. READ BEFORE POSTING
Ultimately QA are the gatekeepers and they have failed that job epically.
I've never worked in an organization where this was true. While in theory QA may have the authority to hold a release, it's generally Project Management's call. It's amazing how many ship-stoppers get downgraded in priority as the release date nears...
"Participation in PVP-related activities is so low on an hourly, daily, weekly, and monthly basis that we could in fact just completely take it out of STO and it would not impact the overall number of people [who] log in to the game and play in any significant way." -Gozer, Cryptic PvP Dev
Well, I mean, report them, log them, write them down when you see them, and tell Cryptic about them. But for the sake of all our sanity, could we please stop making "OMG, THIS GAME HAS BUGS, CRYPTIC SUX", posts?
...
Asking a video game forum to stop complaining is like asking a warp core breach to stop exploding your ship.
...Oh, baby, you know, I've really got to leave you / Oh, I can hear it callin 'me / I said don't you hear it callin' me the way it used to do?...
- Anne Bredon
I've never worked in an organization where this was true.
I can't speak for the civilian world, but on the Maintenance side of Army Aviation, if QA isn't satisfied the aircraft doesn't leave the hangar. They are essentially the gate keepers. Now, obviously an MMO is hardly life and death but I wanted to hilight and example of QA being the sort of last line of defense. I'm sure something similar exsists even in the world of software engineering (in fact I'll go so fare as to say I'm certain of it given how many other games with some multiplayer functions do get held from release for further polishing).
While in theory QA may have the authority to hold a release, it's generally Project Management's call. It's amazing how many ship-stoppers get downgraded in priority as the release date nears...
Again, it is irrelevant who decides to release a bugged product. The point is bugged products continue to get released. QA doesn't necessarily apply only to the team; the entire process from reporting to fixing is part of the QA process and somewhere there is a break down in the QA process. Everyone from the QA team to the engineer to the producer share blame.
How the Devs see Star Trek, apparently:
Star Trek: The Original Grind
Star Trek: The Next Grind
Star Trek: Deep Space Grind
Star Trek: Voyage to the Grind
I can't speak for the civilian world, but on the Maintenance side of Army Aviation, if QA isn't satisfied the aircraft doesn't leave the hangar. They are essentially the gate keepers. Now, obviously an MMO is hardly life and death but I wanted to hilight and example of QA being the sort of last line of defense. I'm sure something similar exsists even in the world of software engineering.
That's where your experience leads you astray. In software, if we release with a bug, we can always patch it later. In aviation, it's hard to hotfix a smoking hole in the ground.
"Participation in PVP-related activities is so low on an hourly, daily, weekly, and monthly basis that we could in fact just completely take it out of STO and it would not impact the overall number of people [who] log in to the game and play in any significant way." -Gozer, Cryptic PvP Dev
That's where your experience leads you astray. In software, if we release with a bug, we can always patch it later. In aviation, it's hard to hotfix a smoking hole in the ground.
This is pretty much correct, if an MMO patch introduces a few bugs it can be fixed in the next patch after they find out what's causing it and how to fix it.
If the QA for a Army Aviation base fails it's hundreds of thousands of dollars worth of equipment and a potential loss of the pilots life.
In other words it's worth it to listen to the QA at an aviation base, if one of Cryptic's QA tried to stop a patch that the management felt was ready to go live, they'd be looking at an unemployment check.
When Tribble actually serves a purpose, when game bug report tickets actually get a response, when a known bug list is actually posted and updated, then saying "stop complaining" would be justified. As it is we don't know what bugs they are aware of, what bugs they are working on and what they have no intention of doing anything about. We get very little feedback in the forums about anything that's going on. Should we say nothing and just take it on "faith" that they are aware of problems and will get around to fixing everything eventually, when we have absolutely no evidence that that is the case?
I will agree that saying "OMG, This game blows, Cryptic Sux" doesn't deserve a response, but when someone reports a problem and enough people give supporting information, it deserves some kind of response from someone who is a position to know what's being done about it. Even if they don't have time to answer specific issues they could at least post a bug list.
I like STO an I am thankful for Cryptic providing it, but their level of customer interaction leaves much to be desired.
If something is not broken, don't fix it, if it is broken, don't leave it broken.
That's where your experience leads you astray. In software, if we release with a bug, we can always patch it later. In aviation, it's hard to hotfix a smoking hole in the ground.
Also hard to recoup billions of dollars stolen because of lazy banking software design, oops? We'll patch it next month.
I can't speak for the civilian world, but on the Maintenance side of Army Aviation, if QA isn't satisfied the aircraft doesn't leave the hangar. They are essentially the gate keepers. Now, obviously an MMO is hardly life and death but I wanted to hilight and example of QA being the sort of last line of defense. I'm sure something similar exsists even in the world of software engineering (in fact I'll go so fare as to say I'm certain of it given how many other games with some multiplayer functions do get held from release for further polishing).
Again, it is irrelevant who decides to release a bugged product. The point is bugged products continue to get released. QA doesn't necessarily apply only to the team; the entire process from reporting to fixing is part of the QA process and somewhere there is a break down in the QA process. Everyone from the QA team to the engineer to the producer share blame.
I think in this case it's a matter of deciding if the (known) bugs are bad enough to merit delaying the release. Obviously that doesn't happen often. Also Bugfixes are second priority, always have been. New stuff is top priority. Now, severe bugs might warrant an emergengy patch or a higher priority, but regular bugs? no. especially not the mildly annoying kind.
So according to the article..
STO has minimal game breaking bugs
STO has a very large number of high CS reports and a very large number of "visual" bugs that aren't often art related.
These aren't getting fixed. They should be high on the priority list apparently. The fact that most players lose their ability to chat properly very frequently isn't an issue. Or that the entire Defera invasion zone is a broken (embarrassing) mess isn't an issue.. bugs over a year old with not even the slightest response from a dev ever. I haven't been able to put post processing on since S7 launched, not an issue.
Cryptic is wasting the subscription money on fixing "exploits" when they should be fixing the game itself (i.e.- bugs that are ruining the player experience).
No one asked you to fix the hangar store, yet you felt comprlled to do it, after how long? I mean, seriously... who the F was that hurting?
NO ONE.
Fix the damn red alerts, this is why people feel starved for romulan marks.
Fix fleet actions or missions that have been broken or OP for some time, Crystaline Entity and Terradome...
I mean, I started playing in 9/2011, I was informed not to even try terradome due to it being glitched. This doesnt even take into account the fact that its supposedly intended as endgame content and gives a crappy armor that is useless to most at this level. Its 2013, and this is a long standing issue that has yet to be fixed.
Since it was almost considered a part of the STFs in the old day it was kind of expected it would be remastered with those missions, but yet still remains untouched.
and CE? god, dont get me started on how OP that thing was, even with 20 ships pounding it and following strategy and what-not it was almost freaking impossible, I have yet to successfully complete it.
Fix TRIBBLE that NEEDS fixing and maybe the complaining will lessen... it will never go away, as you will always have a vocal minority complaining about something.
[SIGPIC]InGame - @Darth_Tauri[/SIGPIC]
Joined - 9/2011
"You Best Make Peace With Your Dear & Fluffy Lord" - Malcolm Reynolds
Well, I mean, report them, log them, write them down when you see them, and tell Cryptic about them. But for the sake of all our sanity, could we please stop making "OMG, THIS GAME HAS BUGS, CRYPTIC SUX", posts?
This game is an MMO. Which means, it involves hundreds of thousands of computers, built by dozens of different companies, made over the course of 7 years, strewn across thousands of miles, with a hundred different ISPs, and Cryptic has to make them all work.
Bugs are going to happen.
Let me put it into car terms; You have a race that everyone wants to enter, but there are no rules as to the vehicle that they bring. Of course people show up in Ferrari's, Porsche Carrera's, Ford Mustangs, etc. But people also show up in Subaru's, Pickup Trucks, Minivans, Smart Cars; And there are also people that show up in Yugo's, Pinto's, and KIA's. And one of them is a Helicopter.
And your job is to make this race balanced, fun, and WORK for as many of these vehicles as possible. Bugs are going to happen, not every vehicle will work, most will end up taking shortcuts. Yes, you can make a fair race between a Helicopter and a Pinto. But it's not going to be easy.
So don't stop reporting bugs, don't stop yelling a Cryptic to fix them; just when you do, imagine a Lamborghini racing against the car you had in High School.
You crack me up..XD
Report them and report them, and report them, and report them and nothing gets fixed.
This is how Cryptic fixes bugs:
Red Alerts have been bugged from Season 5. They've gotten worse since they introduced Season 7((Otherwise known as Season of The Grind.)) Instead of fixing them, disabling them, or removing them from the game, they allow people to continue to enter, find out its been over for 15 minutes and then shoot them back out to sector again. Rinse and repeat.
That's just one of the really major bugs, the total list is long and unfixed...
But:
A lot of players used the sell tab in the hangers section of the dilithium store because it was convenient, and they didn't have to take a trip back to ESD to sell items to vendors for the same price they were getting anyways. It was a convenience bug that allowed players to save time and really wasn't abusing the system albeit maybe allowing them to grind without interruption when their inventory filled up. It was a bug, not an exploit because you couldn't make any extra EC from it, you only got the same amount you got from selling to vendors at ESD.
They fixed that last week.
Cryptics outlook on bug fixes is:
If the bug is to the players benefit: Fix it, nerf it or remove it.
If the bug is to Cryptics benefit: Don't fix it, leave it alone and ignore it. But lets push more broken content into an already broken system while telling the players we're working on them.((Why do I get the picture of one poor guy stuck in the basement fixing things.))
I hope everyone keeps complaining about the bugs every hour of every day. There are bugs that have been in the game since Beta! How the frak is that possible?
Seriously think about this, is there any other game that has this many major bugs that people wouldn't have given up and moved on to the next game already? The only thing that holds this game together is that its Star Trek.
If CBS gave another company a shot at producing an MMO, this game would become a ghost town. The only thing keeping players here is that its the only one in town, and the hope that maybe Cryptic can turn it around.
Report them and report them, and report them, and report them and nothing gets fixed.
This is how Cryptic fixes bugs:
Red Alerts have been bugged from Season 5. They've gotten worse since they introduced Season 7((Otherwise known as Season of The Grind.)) Instead of fixing them, disabling them, or removing them from the game, they allow people to continue to enter, find out its been over for 15 minutes and then shoot them back out to sector again. Rinse and repeat.
That's just one of the really major bugs, the total list is long and unfixed...
But:
A lot of players used the sell tab in the hangers section of the dilithium store because it was convenient, and they didn't have to take a trip back to ESD to sell items to vendors for the same price they were getting anyways. It was a convenience bug that allowed players to save time and really wasn't abusing the system albeit maybe allowing them to grind without interruption when their inventory filled up. It was a bug, not an exploit because you couldn't make any extra EC from it, you only got the same amount you got from selling to vendors at ESD.
They fixed that last week.
Cryptics outlook on bug fixes is:
If the bug is to the players benefit: Fix it, nerf it or remove it.
If the bug is to Cryptics benefit: Don't fix it, leave it alone and ignore it. But lets push more broken content into an already broken system while telling the players we're working on them.((Why do I get the picture of one poor guy stuck in the basement fixing things.))
I hope everyone keeps complaining about the bugs every hour of every day. There are bugs that have been in the game since Beta! How the frak is that possible?
Seriously think about this, is there any other game that has this many major bugs that people wouldn't have given up and moved on to the next game already? The only thing that holds this game together is that its Star Trek.
If CBS gave another company a shot at producing an MMO, this game would become a ghost town. The only thing keeping players here is that its the only one in town, and the hope that maybe Cryptic can turn it around.
But I'm not holding my breath...
I totally agree with the above and KEEP them coming...WHY STOP when they focussed only on exploits and not real fixes. The title of the OP's thread should be: "COMPLAIN please KEEP them coming" instead....so much BS with this game that is hardly playable...you are welcome to disagree but its a fact.
Report them and report them, and report them, and report them and nothing gets fixed.
This is how Cryptic fixes bugs:
Red Alerts have been bugged from Season 5. They've gotten worse since they introduced Season 7((Otherwise known as Season of The Grind.)) Instead of fixing them, disabling them, or removing them from the game, they allow people to continue to enter, find out its been over for 15 minutes and then shoot them back out to sector again. Rinse and repeat.
That's just one of the really major bugs, the total list is long and unfixed...
But:
A lot of players used the sell tab in the hangers section of the dilithium store because it was convenient, and they didn't have to take a trip back to ESD to sell items to vendors for the same price they were getting anyways. It was a convenience bug that allowed players to save time and really wasn't abusing the system albeit maybe allowing them to grind without interruption when their inventory filled up. It was a bug, not an exploit because you couldn't make any extra EC from it, you only got the same amount you got from selling to vendors at ESD.
They fixed that last week.
Cryptics outlook on bug fixes is:
If the bug is to the players benefit: Fix it, nerf it or remove it.
If the bug is to Cryptics benefit: Don't fix it, leave it alone and ignore it. But lets push more broken content into an already broken system while telling the players we're working on them.((Why do I get the picture of one poor guy stuck in the basement fixing things.))
I hope everyone keeps complaining about the bugs every hour of every day. There are bugs that have been in the game since Beta! How the frak is that possible?
Seriously think about this, is there any other game that has this many major bugs that people wouldn't have given up and moved on to the next game already? The only thing that holds this game together is that its Star Trek.
If CBS gave another company a shot at producing an MMO, this game would become a ghost town. The only thing keeping players here is that its the only one in town, and the hope that maybe Cryptic can turn it around.
But I'm not holding my breath...
You forgot to include backpedaling to say an admitted bug is actually working as intended.
Well, I mean, report them, log them, write them down when you see them, and tell Cryptic about them. But for the sake of all our sanity, could we please stop making "OMG, THIS GAME HAS BUGS, CRYPTIC SUX", posts?
U are asking for world peace.
This happen on every forum of every mmorpg. It is our nature.
Well, I mean, report them, log them, write them down when you see them, and tell Cryptic about them. But for the sake of all our sanity, could we please stop making "OMG, THIS GAME HAS BUGS, CRYPTIC SUX", posts?
This game is an MMO. Which means, it involves hundreds of thousands of computers, built by dozens of different companies, made over the course of 7 years, strewn across thousands of miles, with a hundred different ISPs, and Cryptic has to make them all work.
Bugs are going to happen.
Let me put it into car terms; You have a race that everyone wants to enter, but there are no rules as to the vehicle that they bring. Of course people show up in Ferrari's, Porsche Carrera's, Ford Mustangs, etc. But people also show up in Subaru's, Pickup Trucks, Minivans, Smart Cars; And there are also people that show up in Yugo's, Pinto's, and KIA's. And one of them is a Helicopter.
And your job is to make this race balanced, fun, and WORK for as many of these vehicles as possible. Bugs are going to happen, not every vehicle will work, most will end up taking shortcuts. Yes, you can make a fair race between a Helicopter and a Pinto. But it's not going to be easy.
So don't stop reporting bugs, don't stop yelling a Cryptic to fix them; just when you do, imagine a Lamborghini racing against the car you had in High School.
I absolutely agree with you. The only time I was really frustrated was the bug on the second wave mission, which has been fixed. Besides that the game has been great. No game is perfect, and all games will have their fair share of bugs. I personally love STO and support it 100%.
Internet Rule #17: It's easier to complain endlessly than it is to offer constructive feedback. One of those things only takes a quick recycled "lol Cryptic moar leik Craptic amirite" while the other requires a somewhat more reasoned approach. You can apply the same principle elsewhere, too; why else do you think most Redditors will upvote the same pictures of cats and month-old memes stolen from 4chan while totally ignoring actual substantive content? One takes energy, thought, and consideration. The other takes a mouse click.
That said, there are plenty of thoughtful folks around here offering strong, useful criticism, and more than a few design proposals floating around worth looking at. That element of the STO userbase is probably stronger than I've seen anywhere else, at least for MMO communities. But like everywhere else in life, the louder voices tend to drown out everyone else. One more reason to curate those threads better, but that's another topic.
Also, the vast majority of forumgoers have never worked in game development in any capacity, never sat in a QA cubicle, never had to wade through hundreds of thousands (if not millions) of support tickets, many of those tickets likely being totally useless. Now imagine doing that shortstaffed. The personal experience just isn't there, or the situation is downplayed as "no big deal" or "well, that other developer does it better..."
To make matters worse, a surprisingly large number of gamers don't even follow news sites or podcasts, so they're not even aware of these development realities second-hand. And that's a shame because a ton of those outlets - Giant Bomb, Joystiq, Polygon - are really really good at getting this side of the industry across to the public at large. Frankly, if you care about games at all, you're doing yourself a disservice if you're not paying closer attention to the press.
Anyway. Complaining about bugs here won't do much good. If tickets aren't doing the job, y'all would be better off emailing or PMing the appropriate devs if necessary than going on and on about them on the forums. Most of the QA team probably isn't here anyway. They ain't PR; it ain't their job to watch the forums and especially not the general feedback forums.
The TL;DR: listen to the OP and relax y'all, it's just a game. Games are buggy sometimes and tough to diagnose - even single-player games; Fallout says hi! - MMOs doubly so. Recite the MST3K Mantra. Breathe in, breathe out. The world will still be here when you wake up tomorrow.
Comments
This is a great game and that's why I want them to FIX THE BUGS! If it were a bad game, I'd not be here and I wouldn't have spent money on a life time sub. I want them to succeed and that's why I want them to fix the broken stuff. The day the marauder officer fix is in the patch notes, I'll be cheering because it's one less thing for me to moan about!
K'ymara, Orion Engineer. Caedera of Borg, Liberated Borg Tactical, Elyza Vix, Joined Trill Scientist. Christina Bellona, Augmented Human Tactical.
T'Lana, Vulcan Scientist. Arbol, Martian Tactical. Ayzer Bryn, Joined Trill Engineer. Hawke, Betazoid Scientist. Karna Valkras, Klingon Engineer. Beth Parker, Human Tactical
Sarel, Romulan Engineer (Federation). Yazuri, Reman Scientist (KDF)
Indeed and please for the love of god let us save our ship Boff, Tray and Item layouts, it's really pathetic that such a basic feature that is pretty much a requirement for people who have more than one ship.
Considering human behaviour is subjective and the opinion voiced is subjective there is no possibility of it being unbiased. It's just an opinion.
#2311#2700#2316#2500
QA is responsible to ensure that bugs are squashed, if they are not, they get someone on the phone and ask WHY the bug is still in the build and sends it back until it's fixed.
Ultimately QA are the gatekeepers and they have failed that job epically.
To put in star trek terms, there is a definite problem with the Comm system from Sensors to Engineering.
1] Collateral damage, where a change is deployed and breaks other things in a spectacular way. That IS a QA issue.
2] Regression bugs, where something that got fixed gets "un-fixed" when a patch rolls in. That usually happens because someone branched the code and forgot to check fixes into both branches. That is ALSO a QA issue, as well as an Engineering issue..
[Kluless][Kold][Steel Heels][Snagtooth]
[Louis Cipher][Outta Gum][Thysa Kymbo][Spanner][Frakk]
[D'Mented][D'Licious]
Joined October 2009. READ BEFORE POSTING
I've never worked in an organization where this was true. While in theory QA may have the authority to hold a release, it's generally Project Management's call. It's amazing how many ship-stoppers get downgraded in priority as the release date nears...
Asking a video game forum to stop complaining is like asking a warp core breach to stop exploding your ship.
...Oh, baby, you know, I've really got to leave you / Oh, I can hear it callin 'me / I said don't you hear it callin' me the way it used to do?...
- Anne Bredon
I can't speak for the civilian world, but on the Maintenance side of Army Aviation, if QA isn't satisfied the aircraft doesn't leave the hangar. They are essentially the gate keepers. Now, obviously an MMO is hardly life and death but I wanted to hilight and example of QA being the sort of last line of defense. I'm sure something similar exsists even in the world of software engineering (in fact I'll go so fare as to say I'm certain of it given how many other games with some multiplayer functions do get held from release for further polishing).
Again, it is irrelevant who decides to release a bugged product. The point is bugged products continue to get released. QA doesn't necessarily apply only to the team; the entire process from reporting to fixing is part of the QA process and somewhere there is a break down in the QA process. Everyone from the QA team to the engineer to the producer share blame.
Star Trek: The Original Grind
Star Trek: The Next Grind
Star Trek: Deep Space Grind
Star Trek: Voyage to the Grind
Just because it's impossible to be truly objective, doesn't mean you shouldn't try.
That's where your experience leads you astray. In software, if we release with a bug, we can always patch it later. In aviation, it's hard to hotfix a smoking hole in the ground.
This is pretty much correct, if an MMO patch introduces a few bugs it can be fixed in the next patch after they find out what's causing it and how to fix it.
If the QA for a Army Aviation base fails it's hundreds of thousands of dollars worth of equipment and a potential loss of the pilots life.
In other words it's worth it to listen to the QA at an aviation base, if one of Cryptic's QA tried to stop a patch that the management felt was ready to go live, they'd be looking at an unemployment check.
I will agree that saying "OMG, This game blows, Cryptic Sux" doesn't deserve a response, but when someone reports a problem and enough people give supporting information, it deserves some kind of response from someone who is a position to know what's being done about it. Even if they don't have time to answer specific issues they could at least post a bug list.
I like STO an I am thankful for Cryptic providing it, but their level of customer interaction leaves much to be desired.
Also hard to recoup billions of dollars stolen because of lazy banking software design, oops? We'll patch it next month.
Completed Starbase, Embassy, Mine, Spire and No Win Scenario
Nothing to do anymore.
http://dtfleet.com/
Visit our Youtube channel
http://www.mmorpg.com/showFeature.cfm/loadFeature/7187
Oddly I didn't see "Ignore testers and QA" anywhere in his process explanation.
My character Tsin'xing
My character Tsin'xing
STO has minimal game breaking bugs
STO has a very large number of high CS reports and a very large number of "visual" bugs that aren't often art related.
These aren't getting fixed. They should be high on the priority list apparently. The fact that most players lose their ability to chat properly very frequently isn't an issue. Or that the entire Defera invasion zone is a broken (embarrassing) mess isn't an issue.. bugs over a year old with not even the slightest response from a dev ever. I haven't been able to put post processing on since S7 launched, not an issue.
Completed Starbase, Embassy, Mine, Spire and No Win Scenario
Nothing to do anymore.
http://dtfleet.com/
Visit our Youtube channel
Cryptic is wasting the subscription money on fixing "exploits" when they should be fixing the game itself (i.e.- bugs that are ruining the player experience).
No one asked you to fix the hangar store, yet you felt comprlled to do it, after how long? I mean, seriously... who the F was that hurting?
NO ONE.
Fix the damn red alerts, this is why people feel starved for romulan marks.
Fix fleet actions or missions that have been broken or OP for some time, Crystaline Entity and Terradome...
I mean, I started playing in 9/2011, I was informed not to even try terradome due to it being glitched. This doesnt even take into account the fact that its supposedly intended as endgame content and gives a crappy armor that is useless to most at this level. Its 2013, and this is a long standing issue that has yet to be fixed.
Since it was almost considered a part of the STFs in the old day it was kind of expected it would be remastered with those missions, but yet still remains untouched.
and CE? god, dont get me started on how OP that thing was, even with 20 ships pounding it and following strategy and what-not it was almost freaking impossible, I have yet to successfully complete it.
Fix TRIBBLE that NEEDS fixing and maybe the complaining will lessen... it will never go away, as you will always have a vocal minority complaining about something.
Joined - 9/2011
"You Best Make Peace With Your Dear & Fluffy Lord" - Malcolm Reynolds
You crack me up..XD
Report them and report them, and report them, and report them and nothing gets fixed.
This is how Cryptic fixes bugs:
Red Alerts have been bugged from Season 5. They've gotten worse since they introduced Season 7((Otherwise known as Season of The Grind.)) Instead of fixing them, disabling them, or removing them from the game, they allow people to continue to enter, find out its been over for 15 minutes and then shoot them back out to sector again. Rinse and repeat.
That's just one of the really major bugs, the total list is long and unfixed...
But:
A lot of players used the sell tab in the hangers section of the dilithium store because it was convenient, and they didn't have to take a trip back to ESD to sell items to vendors for the same price they were getting anyways. It was a convenience bug that allowed players to save time and really wasn't abusing the system albeit maybe allowing them to grind without interruption when their inventory filled up. It was a bug, not an exploit because you couldn't make any extra EC from it, you only got the same amount you got from selling to vendors at ESD.
They fixed that last week.
Cryptics outlook on bug fixes is:
If the bug is to the players benefit: Fix it, nerf it or remove it.
If the bug is to Cryptics benefit: Don't fix it, leave it alone and ignore it. But lets push more broken content into an already broken system while telling the players we're working on them.((Why do I get the picture of one poor guy stuck in the basement fixing things.))
I hope everyone keeps complaining about the bugs every hour of every day. There are bugs that have been in the game since Beta! How the frak is that possible?
Seriously think about this, is there any other game that has this many major bugs that people wouldn't have given up and moved on to the next game already? The only thing that holds this game together is that its Star Trek.
If CBS gave another company a shot at producing an MMO, this game would become a ghost town. The only thing keeping players here is that its the only one in town, and the hope that maybe Cryptic can turn it around.
But I'm not holding my breath...
Admiral Patrick says....
http://i.qkme.me/3633op.jpg
I totally agree with the above and KEEP them coming...WHY STOP when they focussed only on exploits and not real fixes. The title of the OP's thread should be: "COMPLAIN please KEEP them coming" instead....so much BS with this game that is hardly playable...you are welcome to disagree but its a fact.
You forgot to include backpedaling to say an admitted bug is actually working as intended.
Ha!
The only good thing to come out of those episodes.
"We are smart." - Grebnedlog
Member of Alliance Central Command/boq botlhra'ghom
U are asking for world peace.
This happen on every forum of every mmorpg. It is our nature.
That said, there are plenty of thoughtful folks around here offering strong, useful criticism, and more than a few design proposals floating around worth looking at. That element of the STO userbase is probably stronger than I've seen anywhere else, at least for MMO communities. But like everywhere else in life, the louder voices tend to drown out everyone else. One more reason to curate those threads better, but that's another topic.
Also, the vast majority of forumgoers have never worked in game development in any capacity, never sat in a QA cubicle, never had to wade through hundreds of thousands (if not millions) of support tickets, many of those tickets likely being totally useless. Now imagine doing that shortstaffed. The personal experience just isn't there, or the situation is downplayed as "no big deal" or "well, that other developer does it better..."
To make matters worse, a surprisingly large number of gamers don't even follow news sites or podcasts, so they're not even aware of these development realities second-hand. And that's a shame because a ton of those outlets - Giant Bomb, Joystiq, Polygon - are really really good at getting this side of the industry across to the public at large. Frankly, if you care about games at all, you're doing yourself a disservice if you're not paying closer attention to the press.
Anyway. Complaining about bugs here won't do much good. If tickets aren't doing the job, y'all would be better off emailing or PMing the appropriate devs if necessary than going on and on about them on the forums. Most of the QA team probably isn't here anyway. They ain't PR; it ain't their job to watch the forums and especially not the general feedback forums.
The TL;DR: listen to the OP and relax y'all, it's just a game. Games are buggy sometimes and tough to diagnose - even single-player games; Fallout says hi! - MMOs doubly so. Recite the MST3K Mantra. Breathe in, breathe out. The world will still be here when you wake up tomorrow.