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Character Transfer unavailable - Test Center sign up and Cryptic Account link lost?

boldlygoing3boldlygoing3 Member Posts: 7 Arc User
edited February 2013 in Tribble - Bug Reports
Just tried to access the character transfer page, and it tells me that I need to sign up for Test Center Access and that I need to be linked to a Cryptic Account.

A bit strange, as:

1) I have been signed up for Tribble Access since it first became available.
2) My Cryptic Account was succesfully linked to a PWE account some time ago.
3) The Tribble option is still available on the Launcher after logging in.
4) I can successfully access Tribble and the characters I've previously transferred are still available.

I've tried another account and get the same problem.

Anyone else encountered this before (today was the first time I've seen it, was working fine for me probably not more than a month ago)?
Post edited by boldlygoing3 on

Comments

  • jer5488jer5488 Member Posts: 506 Arc User
    edited February 2013
    Same thing is happening to me. I transferred a character fine last week - and tried to transfer a new one over today to try something.
  • thepopeofbeersthepopeofbeers Member Posts: 118 Arc User
    edited February 2013
    Yup. Same here. Problem just started today. Worked perfectly before.
    [SIGPIC][/SIGPIC]
  • pwebranflakespwebranflakes Member Posts: 7,741
    edited February 2013
    Thanks for the report! The team is investigating this now. I'll update the thread once transfers are available again.

    Cheers,

    Brandon =/\=
  • pwebranflakespwebranflakes Member Posts: 7,741
    edited February 2013
    Transferring characters from Holodeck to Tribble is now available once again. Thanks for your patience as we resolved the issue!

    Cheers,

    Brandon =/\=
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