Collection of Issues

scottfreeman

Ok...wasn't sure where else to post this, aside from here. Support Tickets not being an option for my account, apparently.

I have a foundry mission I was working on. It appears to have somehow been glitched from the start, making requests before I could publish it, that made no sense whatsoever.

-text needed (all text was there)
-things used no more than once (had to delete half my maps, and recreate them, before this went away, since nothing was unused, or used more than once...)

I have exported costumes, so that they can be reused in other missions, since a series was the plan. However, using the costumes causes STO to crash totally.

And now...not only does the one mission I have stall at one of 56.75%, 57%, or (most often) 62.25% of publishing, with an error message to follow....but it cannot be deleted, either.

I would send this as a support ticket, but for some reason, no support tickets from my @ScottFreeman account, on any of several computers, shows up after being sent in.

zorbane

Include your missions ID number. It'll be like ST-H39823ID2

crypticfrost

Ouch!

Let me know what the project number is, the ST-blahblah bit, and if you can also include any Error Tracker numbers (if you get the Cryptic Error window when a crash occurs the Error Tracker number will be listed under the white comment box) and I'll see what I can find out.

kirksplat

scottfreeman wrote: »

Ok...wasn't sure where else to post this, aside from here. Support Tickets not being an option for my account, apparently.

I have a foundry mission I was working on. It appears to have somehow been glitched from the start, making requests before I could publish it, that made no sense whatsoever.

-text needed (all text was there)
-things used no more than once (had to delete half my maps, and recreate them, before this went away, since nothing was unused, or used more than once...)

I have exported costumes, so that they can be reused in other missions, since a series was the plan. However, using the costumes causes STO to crash totally.

And now...not only does the one mission I have stall at one of 56.75%, 57%, or (most often) 62.25% of publishing, with an error message to follow....but it cannot be deleted, either.

I would send this as a support ticket, but for some reason, no support tickets from my @ScottFreeman account, on any of several computers, shows up after being sent in.

There are many times when you click on the errors, and the Foundry doesn't exactly take you to what it is seeing as an error. Sometimes you have to hunt around to find what is getting flagged.

scottfreeman

The mission itself, is ST-TIYQYBOZZ , the error ticket number, as STO closes, is 15361706

crypticfrost

That crash is associated with the costume import/export functions in the Foundry. The good news is that it is assigned to a programmer. The bad news is that it may be a while before a fix can be found. I know it sucks but I have to ask that you please be patient.

That "Text must be filled in." that doesn't point to the spot is a bug I've been hunting for a while. I had it happen once but couldn't reproduce the issue.

The inability to delete the mission is an issue we had occuring before on Tribble but there was a fix for that. So, this needs further investigation as well.

I'm going to see if I can get a copy of your mission and investigate some more.

Again, I know this kind of thing is frustrating but please be patient.

crypticfrost

scottfreeman wrote: »

The mission itself, is ST-TIYQYBOZZ

Can you double-check that for me, please? That's producing a no such mission result, so it's either a typo in the ID or it's gotten into a state where it's just not available.