GRRR Earth starbase loading

mustafatennick

Is anyone else having problems with loading earth starbase. everywhere else loads ok but earth is taking around 10-15 minutes

Unknown

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meteon2

crashdragon wrote: »

Yeah, happens to nearly everyone. And Cryptic knows this fact, yet still hasn't fixed it.

Best way to get around it is to beam down to Starfleet Academy and beam up to ESD. Annoying but it's quick.

Yep, this works the best so far. I find it faster than reloading the game.

crypticarmsman

crashdragon wrote: »

Yeah, happens to nearly everyone.

No, it doesn't. It happens to about 1 in 10 (going by my fleetmate reports; and some people, myself included have never experienced this loading issue with either ESD or DS9.

The problem does indeed exist, but no, it doesn't happen to nearly everyone (and that's too bad in a way because if it did, it would probably be easier to track down and correct.)

tangolight

crypticarmsman wrote: »

No, it doesn't. It happens to about 1 in 10 (going by my fleetmate reports; and some people, myself included have never experienced this loading issue with either ESD or DS9.

The problem does indeed exist, but no, it doesn't happen to nearly everyone (and that's too bad in a way because if it did, it would probably be easier to track down and correct.)

And that's the main reason why it isn't fixed. Yes, Cryptic knows about the problem, but they have no more idea of why it happens than we do. And without knowing what's causing the problem, it's pretty much impossible to fix.

The problem is that there's no single one consistent way to make it happen. Cryptic devs have seen it happen to themselves, but without being able to reproduce the issue reliably, it still doesn't help.

baudl

as said before there is no relyable cause for this, but just to be safe: deactivate the download while playing
do not use a proxy server...use the US. (personally i only had problems with the regional servers)
run the game fillscreen

captainoblivous

DS9 is worse.

simeion1

I find it easier to load k-7. Also ask yourself if you are in a team. I find if you are in a team do not load DS-9 or ESD. I also only run queued event from either sol system or SFA. Wha t needs to happen more importantly than adding content right now is fixing the bugs and missions that are not working properly.

rodentmaster

They're hiding and moderating any public sentiment about the load time problem so as not to bring it up to public view. Why? Because half the playerbase experiences it EVERY TIME. It's not 1 in 10. Your friends are lucky if that's the case. It's so bad it's not just ESD or DS9 anymore. Just loading different maps on the same storyline mission (Of Bajor) took forever very recently. So I post in real time as I'm waiting... 35 minutes before I have to get to sleep at 1:30 am. Posted repeatedly with time stamps on posts and telling what the % was at that time....

And Cryptic moved the thread to the PC & Technical help forum, claiming I was having technical problems on my end. I complain and they lock my thread. I talk to the mod that moved it and he says "Submit a ticket if you think it was moved incorrectly" -- to which I respond I've DONE THAT BEFORE and they don't give a rat's butt and will not do anything to reign in their moderators at all.

They are in full 100% denial mode. They know what's causing it. There's only one "load level" subroutine that the game can run to load a map. The problem is there. They know this. They refuse to put time and effort into the many game breaking "features" because they never test, never QA, and never look back. They put out TRIBBLE code then move on to the next $7.00 EVA suit, or the next $25.00 fed ship.


Expect this thread to be moderated as well, once the forum mods that have some sort of directive to hide such threads take notice of it.

anith1284

I have never had an issue loading a map. Be it ESD, DS9, K-7 or whatever. At most it takes me 1 minute to load a map.

jellico1

mustafatennick wrote: »

Is anyone else having problems with loading earth starbase. everywhere else loads ok but earth is taking around 10-15 minutes

---

I found a way around this if you don't use the
Beam to star fleet academy first and you get
Stuck on the ESD screen

Minimize the STO screen and close the window

Restart STO and it should load you right I'n
To ESD with little to no wait

kaiserkacto

jellico1 wrote: »

---

I found a way around this if you don't use the
Beam to star fleet academy first and you get
Stuck on the ESD screen

Minimize the STO screen and close the window

Restart STO and it should load you right I'n
To ESD with little to no wait

^This is what i do.^
I haven't had this problem on any other base, only on ESD, and mostly but not always during the tour event.
It doesn't seems to affect everybody, half of my fleet mates don't have this issue.

nicha0

The problem rarely happens in less populated areas so DS9 and ESD get the blame but it is a code and server problem. The beam to academy then to ESD trick is evident that the server can only handle so many connections from an area to another area at once, as is the reloading the game also the server to restart the load process at a different time. The solution seems relatively easy, even if the server side solution is difficult, creating a client side restart or server poke should be simple enough.

usswildfire

Rumor is the fix for this will be implemented soon. It will only cost 500 zen on the c-store.

nicha0

Probably be a per character unlock too

drewmeriborne

I get this kind of TRIBBLE quite often, ESD particularly. And the user interface for the game stops responding, so getting it to minimize is impossible. I have to alt-tab out of it, and terminate the process before re-loading the game.

And just to think, I'm paying a monthly fee for this annoyance.

orondis

Yeah, they've known about this issue since December last year, when all the F2P testers reported it.

Since then it's been reported under bugs continually, but still nothing has been done.

typhoncal

I no longer go to ESD because of it, unless i have to and if iam outside of that i go to other places that i can get the same items.