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Forums > Home› Star Trek Online General Discussion

problems logging in? (Resolved!)

245

Comments

  • aclarke91aclarke91 Member Posts: 1 Arc User
    edited October 2012
    Same problem here. Unable to Authenticate:

    EDIT: It's not a problem arising from a dc or log out since i have not previously logged in today.
  • bobbins101bobbins101 Member Posts: 4 Arc User
    edited October 2012
    Same problem here.

    is there a place where 'they' will tell us what is wrong? and how long this will continue for?

    whenever there is a problem i always check here, but it is becoming a serious ball ache never actually knowing what is going on.

    Come on STO lets have some customer service and a bit of respect for your customers.
  • zimmerman1979zimmerman1979 Member Posts: 33 Arc User
    edited October 2012
    I was logged in doing my dailies switched characters and got stuck at connecting to account server, checked my account on the website and says my account is inactive which is weird considering the account is a lifetime account which I bought at launch.......:confused: what gives?
  • cidstormcidstorm Member Posts: 1,220 Arc User
    edited October 2012
    Gettin the same problem.
    Youtube:
    https://youtube.com/channel/UCJZ5FBJ9bFaZ6yAFiNpZiRQ/featured?view_as=subscriber
    Twitter:
    https://twitter.com/CaptainCidStorm
  • jovimkjovimk Member Posts: 18 Arc User
    edited October 2012
    I am having the same issue after getting the latest patch.
  • rtk142rtk142 Member Posts: 613 Arc User
    edited October 2012
    trenttyler wrote: »
    I assume this is still a issue with everyone? haven't seen a Moderator update for around a hour or so
    pwebranflakes wrote: »
    Please stand by, Captains! The Account Server will be back up in a moment :)

    Cheers,

    Brandon =/\=

    They know about it
    bridges.jpg
    Let us upgrade the Seleya Ceremonial Lirpa and Kri'stak Blade
  • shredder75shredder75 Member Posts: 89 Arc User
    edited October 2012
    Was finishing off DOFF missions with my fed tac officer, went to switch to my Klingon and can't get back on.
  • spacebreederspacebreeder Member Posts: 69 Arc User
    edited October 2012
    the romulans have taken over the accounts NOOOO........
  • pwebranflakespwebranflakes Member Posts: 7,741
    edited October 2012
    pwebranflakes wrote: »
    Please stand by, Captains! The Account Server will be back up in a moment :)

    Cheers,

    Brandon =/\=

    Quoting myself from page 1 -- please stand by :)

    Cheers,

    Brandon =/\=
  • goldendharmnygoldendharmny Member Posts: 56 Arc User
    edited October 2012
    Same problem here...
    "Of course you know, this means war!" Bugs Bunny
  • evilmysticevilmystic Member Posts: 0 Arc User
    edited October 2012
    server hamster is on strike for better food rations .

    Please stand by ....
  • maddog0000doommaddog0000doom Member Posts: 1,017 Arc User
    edited October 2012
    like the man said account server is down and they are working on getting it back up
    [SIGPIC][/SIGPIC]
  • c0nd1t10nr3dc0nd1t10nr3d Member Posts: 638 Arc User
    edited October 2012
    trekkie1074 wrote: »
    the servers have been assimilated...

    They Will Be Borg... Resistance Is Futile... :cool:
  • cowkiller75cowkiller75 Member Posts: 23 Arc User
    edited October 2012
    its now 424 pm and still down.... its been down for 6.5 hours so far..... is there a update when we can log in???? please give us a time frame please......
    [SIGPIC]http://sto-forum.perfectworld.com/image.php?type=sigpic&userid=91853853000&dateline=1340532993[/SIGPIC]
  • krusadr0212krusadr0212 Member Posts: 4 Arc User
    edited October 2012
    It would be logical to make the Server status in the launcher as yellow or red instead if green.
  • shaitan100shaitan100 Member Posts: 131 Arc User
    edited October 2012
    yeah its 4:25 est i loged out from the game for second...i log back in and its unable to authenicate. hope they fix whatevers wrong soon
  • trekkie1074trekkie1074 Member Posts: 15 Arc User
    edited October 2012
    Enjoy this in the mean time.....Klingons!
  • rtk142rtk142 Member Posts: 613 Arc User
    edited October 2012
    spacebreeder wrote: »
    the romulans have taken over the accounts NOOOO........

    If only we'd been included......
    bridges.jpg
    Let us upgrade the Seleya Ceremonial Lirpa and Kri'stak Blade
  • pwebranflakespwebranflakes Member Posts: 7,741
    edited October 2012
    krusadr0212 wrote: »
    It would be logical to make the Server status in the launcher as yellow or red instead if green.

    The server is still up, though. Players who are in-game are not affected.

    Cheers,

    Brandon =/\=
  • levi3levi3 Member Posts: 1,663 Arc User
    edited October 2012
    were any of you people around when they had the bi-weekly mid-day crashes that lasted sometimes 8 hrs?
  • mrwolf77mrwolf77 Member Posts: 4 Arc User
    edited October 2012
    Having the same thing here.......

    unable to authenticate with a green server light


    any mods about to identify the problem?
  • maddog0000doommaddog0000doom Member Posts: 1,017 Arc User
    edited October 2012
    cowkiller75 wrote: »
    its now 424 pm and still down.... its been down for 6.5 hours so far..... is there a update when we can log in???? please give us a time frame please......

    its only been down for minutes not hrs earlyer today there was maintance like every other thursday
    [SIGPIC][/SIGPIC]
  • josegasparjosegaspar Member Posts: 0 Arc User
    edited October 2012
    Life here too, says inactive... it is just the login server probably crashed so they are looking at server logs t osee why and will have everything hunky dory soon.
  • nahleianahleia Member Posts: 5 Arc User
    edited October 2012
    yeah, having the same problem from the launcher, first time i have tried to log in today and been told at launcher login

    Unable to authenticate:

    Can anyone help us get this fixed please?
    "Whereas most other Captains tend to run from the Borg, screaming like frightened little schoolgirls; I tend to run at the Borg because I know that while their ships may be bigger,the guns on the Seraphim fire faster."
    Vice Admiral Tamamora Sadase, Commanding U.S.S. Seraphim, Defiant Class Retrofit Escort
    Fleet Commander - Caspian Rising
  • kbflordkruegkbflordkrueg Member Posts: 189 Arc User
    edited October 2012
    Ah, thank gawd it's not just me...:rolleyes:

    I was on earlier, after the patch from today, no problems then.
    After a cple hrs took a break and decided at that time to update the tribble server in anticipation of the upcoming Tribble test weekend.
    After finishing that tried to log into Holodeck and encountered the "unable to authenticate" message.
    Rebooted system for 2 more tries, no effect...*sigh*
    Lord Krueg
    KBF CO
    We are the Dead
    join date Aug 2008
  • spencereldenspencerelden Member Posts: 0 Arc User
    edited October 2012
    First time I've felt like having a serious STO playing session since late August (guess where I've been spending my MMO time) and it can't authenticate.

    Sigh... :rolleyes:
  • pwstolemynamepwstolemyname Member Posts: 1,417 Arc User
    edited October 2012
    For every one experiancing this issue to continue to make "I cant log in either" posts seems a little silly given that a dev so quickly posted that the log in server would be up again shortly.

    All these posts do is serve to obscure that message from those checking to see if this problem is known still.

    Now that the above has been said. Waaaaaaaaaah I cant log in!, Let me Log in. The server is down, The server is down. I need my blanky, mummy get me my blanky!
  • purplegamerpurplegamer Member Posts: 1,015 Arc User
    edited October 2012
    pwebranflakes wrote: »
    The server is still up, though. Players who are in-game are not affected.

    Cheers,

    Brandon =/\=

    Why would people in-game need to know the status of the sever? If they're in-game, they know the servers are up...
  • kane53kane53 Member Posts: 108 Arc User
    edited October 2012
    i just started havin the same problem and if that wasent bad enough i ran into a bug on cold call where all i have is a black screen (screenshot provided) and it only started after this latest patch http://img.photobucket.com/albums/v223/Bloody_Jack/blackscreen.png
  • nandospcnandospc Member Posts: 1,260 Arc User
    edited October 2012
    Same here :eek:
    @NandoPC - CSI - Confederazione Stellare Italiana - Seguimi su STOItalia - Il blog italiano su Star Trek Online - STO-League
This discussion has been closed.