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Forums > Home› Galactic News Network [PC]

Scheduled Maintenance (September 13, 2012)

pwebranflakespwebranflakes Member Posts: 7,741
edited September 2012 in Galactic News Network [PC]
Hi Captains,

We will be bringing down Star Trek Online tomorrow, Thursday, September 13th, at 7AM PDT (click here to view in your timezone) for maintenance and to apply a new patch. Patch notes can be found here, and we expect this maintenance to only last for 2 hours.

Thanks for your patience and understanding,

- The Star Trek Online Team
Post edited by pwebranflakes on
«13

Comments

  • baronvonhellerbaronvonheller Member Posts: 0 Arc User
    edited September 2012
    Can we expect the "Tour the Galaxy" Event to be fixed so that it properly pays out on an upcoming patch?
  • darkenzedddarkenzedd Member Posts: 881
    edited September 2012
    baronvonheller wrote: »
    Can we expect the "Tour the Galaxy" Event to be fixed so that it properly pays out on an upcoming patch?


    There is nothing wrong with the event. You earn the ec as you fly around completing sectors and not when you hand in the mission on esd.

    Or is this not happening for you?
  • sortofsortof Member Posts: 196 Arc User
    edited September 2012
    Thank you for fixing those panels. I really do appreciate it.

    What about missing stipends and Tribble of Borg not being purchasable ? (what marketing decision is behind a single character only item unlock ? would not be better from Cryptic's/PWE's point of view to have more characters purchase the tribble, for 300 zen each ?)
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  • mattachinemattachine Member Posts: 510 Arc User
    edited September 2012
    I guess it is easier to fix small things like that then getting the Fleet Events Calendar to work again.

    How low is that on your priority list of things to fix? It's been months now.
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  • robeasomrobeasom Member Posts: 1,911 Arc User
    edited September 2012
    I've been complaining about if for months and raised a ticket in game as well which has conveintaly been removed I expect them soon to say it's working as expected like the ongoing cloaking bug
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  • foorgedfoorged Member Posts: 36 Arc User
    edited September 2012
    This update could have been combined with another one. To low priority patch for a 2 hour downtime imo.
  • baronvonhellerbaronvonheller Member Posts: 0 Arc User
    edited September 2012
    darkenzedd wrote: »
    There is nothing wrong with the event. You earn the ec as you fly around completing sectors and not when you hand in the mission on esd.

    Or is this not happening for you?

    No, it is not paying. I keep very close track of how much I have before and after the event. Some sectors pay, some don't.

    I know Eta Eridani, Pelia and Orellious pay. Sirius, all of Romulan space, Pi Canis, Regulus DO NOT pay. (That's all I can remember off the top of my head)
  • bluegeekbluegeek Member Posts: 0 Arc User
    edited September 2012
    foorged wrote: »
    This update could have been combined with another one. To low priority patch for a 2 hour downtime imo.

    Maintenance and patching could be considered two different things. Yes, maybe the patch could wait, but the maintenance? Cryptic sometimes slips in patches when they're doing maintenance, so this isn't unusual.

    Besides, 2 hours isn't that long.
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  • psymantispsymantis Member Posts: 329 Arc User
    edited September 2012
    No server stability fixes?:(
  • foorgedfoorged Member Posts: 36 Arc User
    edited September 2012
    bluegeek wrote: »
    Maintenance and patching could be considered two different things. Yes, maybe the patch could wait, but the maintenance? Cryptic sometimes slips in patches when they're doing maintenance, so this isn't unusual.

    Besides, 2 hours isn't that long.

    I know it isn't unusual. But I have red the patch note. Nothing there about maintenance or server issues being corrected.

    So the information in the patch note is flawed or my remark still stands ;)
  • getafix101getafix101 Member Posts: 0 Arc User
    edited September 2012
    this update a weekly thing now why not do this in an hour that will effect me less. Start the thing in 2-3hour after the current time would be great for me thats like 2am here. So yer change the maintenace time pls about time others were impeeded from this weekly event that ends my thursday night gaming early each week :(
  • sortofsortof Member Posts: 196 Arc User
    edited September 2012
    psymantis wrote: »
    No server stability fixes?:(

    Not sure about you but for me the server has been as stable as any other MMO I played.
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  • milestfoxmilestfox Member Posts: 147 Arc User
    edited September 2012
    getafix101 wrote: »
    this update a weekly thing now why not do this in an hour that will effect me less. Start the thing in 2-3hour after the current time would be great for me thats like 2am here. So yer change the maintenace time pls about time others were impeeded from this weekly event that ends my thursday night gaming early each week :(


    Yes, of course. It's 10:12am here. You'd have them shift the maintenance to during my lunch break so I can't doff while at work.

    The point is, it must happen some time. Any time it is done, on a global game, will inconvenience someone.

    NIMBY logic does not apply to server maintenances.
  • levi3levi3 Member Posts: 1,663 Arc User
    edited September 2012
    have you guys not been here long? they use to have 4-8 hour unexpected down time at least twice per week if not more some times - I think weekly 2 hour scheduled thing is nothing compared to before.
  • getafix101getafix101 Member Posts: 0 Arc User
    edited September 2012
    milestfox wrote: »
    Yes, of course. It's 10:12am here. You'd have them shift the maintenance to during my lunch break so I can't doff while at work.

    The point is, it must happen some time. Any time it is done, on a global game, will inconvenience someone.

    NIMBY logic does not apply to server maintenances.




    Yep thats right so why cant they share that love... :):confused:
  • psymantispsymantis Member Posts: 329 Arc User
    edited September 2012
    sortof wrote: »
    Not sure about you but for me the server has been as stable as any other MMO I played.

    Check the tech forum. It might not be affecting everyone but a large amount of people are being affected just with this game.
  • torsten1009torsten1009 Member Posts: 454 Arc User
    edited September 2012
    Just a few optical "enhancements" in fleet-starbases? What's about copy from mail (mark and ctrl/strg + c)? That was announced for the last patch and isn't working...

    Is there a big surprise within this patch, that you don't want us to know? Maybe I should have spent more time on Tribble...
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  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited September 2012
    milestfox wrote: »
    The point is, it must happen some time. Any time it is done, on a global game, will inconvenience someone.

    No, the point is that it *always* happens during European prime time, and *always* neatly at 7 AM for the Americans. Would be nice if they thought about other countries for a change.
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  • imadoctornotaimadoctornota Member Posts: 469 Arc User
    edited September 2012
    foorged wrote: »
    I know it isn't unusual. But I have red the patch note. Nothing there about maintenance or server issues being corrected.

    So the information in the patch note is flawed or my remark still stands ;)

    That's because they're "patch notes," not maintenance notes :P They never have posted what kind of maintenance they're doing because, out of the few people that would understand, nobody needs to know, lol
    Thanks for the expansion that had "as much content as the last"
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  • zinfyndaelzinfyndael Member Posts: 21 Arc User
    edited September 2012
    meimeitoo wrote: »
    No, the point is that it *always* happens during European prime time, and *always* neatly at 7 AM for the Americans. Would be nice if they thought about other countries for a change.

    Actually, I am an American, and it happens from 10am-12:00pm(ish) in my time zone. I usually take my lunch break at 11am and do some Doffing. This occurs right during that time. So, no Doffing for me on my break today...

    Needless to say, inconvenient, yes. A big deal. Not really.

    I'd hazard a guess as to the time frame (7AM Pacific time) coincides with when the Cryptic team is going on shift for the morning. The servers are located there, so it runs on their time schedule, not the rest of the world...

    The same would probably be true if the servers were located elsewhere. The would go by the *local* time, not time in another location...

    But that would just be my best guess...
  • maxisaumaxisau Member Posts: 1 Arc User
    edited September 2012
    meimeitoo wrote: »
    No, the point is that it *always* happens during European prime time, and *always* neatly at 7 AM for the Americans. Would be nice if they thought about other countries for a change.

    no not all americans. its 9:36 am here and they just started it and i just got up and want to play and cant.
  • blitzsthblitzsth Member Posts: 257 Arc User
    edited September 2012
    meimeitoo wrote: »
    No, the point is that it *always* happens during European prime time, and *always* neatly at 7 AM for the Americans. Would be nice if they thought about other countries for a change.

    I live in the UK so I know what you mean, but they do patching/server maintenance at that time, so if something goes wrong. They then have all day to post on the forums "working as expected" :D (coff) I mean look into fixing the problems.
  • tacofangstacofangs Member Posts: 2,951 Cryptic Developer
    edited September 2012
    meimeitoo wrote: »
    No, the point is that it *always* happens during European prime time, and *always* neatly at 7 AM for the Americans. Would be nice if they thought about other countries for a change.

    No, the point is that it always happens when it affects the fewest players. If you graph out the number of players currently in the game over the course of 24 hours, you will come up with something that is roughly a sine wave. Our maintenance happens at the lowest point in that sine wave.
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  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited September 2012
    blitzsth wrote: »
    I live in the UK so I know what you mean, but they do patching/server maintenance at that time, so if something goes wrong. They then have all day to post on the forums "working as expected" :D (coff) I mean look into fixing the problems.

    Good answer. :)
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  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited September 2012
    tacofangs wrote: »
    No, the point is that it always happens when it affects the fewest players. If you graph out the number of players currently in the game over the course of 24 hours, you will come up with something that is roughly a sine wave. Our maintenance happens at the lowest point in that sine wave.

    Well, I appreciate that you took the time to explain. :) It's something I had been feeling frustrated about a bit over time.
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  • kriss257kriss257 Member Posts: 116 Arc User
    edited September 2012
    levi3 wrote: »
    have you guys not been here long? they use to have 4-8 hour unexpected down time at least twice per week if not more some times - I think weekly 2 hour scheduled thing is nothing compared to before.

    true

    btw, for me (EU) the update is on my prime time: 4-6 pm. I go online earlyer and do my PC maintance when servers are down.


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  • blitzsthblitzsth Member Posts: 257 Arc User
    edited September 2012
    tacofangs wrote: »
    No, the point is that it always happens when it affects the fewest players. If you graph out the number of players currently in the game over the course of 24 hours, you will come up with something that is roughly a sine wave. Our maintenance happens at the lowest point in that sine wave.

    Agreed, but I would like to know something.

    All fixes you guys do is for the better and am not moaning here, but curious!
    Since the last few patches have been, some might consider small. Does this mean you are working on something big, to be release soon?
  • kcaj1701kcaj1701 Member Posts: 1 Arc User
    edited September 2012
    meimeitoo wrote: »
    No, the point is that it *always* happens during European prime time, and *always* neatly at 7 AM for the Americans. Would be nice if they thought about other countries for a change.
    I agree. As A U.S. player, I would concede that fair would be to alternate AM & PM patches every week.
  • torsten1009torsten1009 Member Posts: 454 Arc User
    edited September 2012
    tacofangs wrote: »
    No, the point is that it always happens when it affects the fewest players. If you graph out the number of players currently in the game over the course of 24 hours, you will come up with something that is roughly a sine wave. Our maintenance happens at the lowest point in that sine wave.

    Ok, I know the Users-Online-Graph of Steam, if yours is similar, you missed the lowest point by about 2 hours (so, if your graph is similar, you should have started 2 hours earlier).

    2 hours earlier wouldn't make a big difference for me, but maybe for somebody else...
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  • blitzsthblitzsth Member Posts: 257 Arc User
    edited September 2012
    kriss257 wrote: »
    true

    btw, for me (EU) the update is on my prime time: 4-6 pm. I go online earlyer and do my PC maintance when servers are down.


    I think there is something wrong with Colony invasion - wrong end results

    Yes, it sometimes says you have not rescued all the dips or collies, I have noticed that if you don't get a message confirming bonus objection complete it does not register you rescuing them. Even though you beamed them out. It's very annoying.

    We even got a 4/3 dips the other day, don't know how it happened
This discussion has been closed.