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Forums > Home› Test Servers› Tribble› Tribble - Bug Reports

CStore: Federation Duty Officer CStore pack did not provide as advertised

SystemSystem Member, NoReporting Posts: 178,019 Arc User
edited October 2011 in Tribble - Bug Reports
Ticket ID #18,726

Issues:
  1. Only received 6 Duty Officer instead of 7
  2. Received 4 Commons (would have been 5), 1 Uncommon, 1 Rare


Category:
CStore

Location:
Sirius Sector Space, near ESD

Description:/
Game Log wrote:
[19:02] Item acquired: Federation Junior Officer Cadre
[19:02] Item acquired: Mone
[19:02] Item acquired: Skom
[19:02] Item acquired: Kristopher Maurice Saous
[19:02] Item acquired: Ray Abel Lazenby
[19:02] Item acquired: Clyde Steven Catapano
[19:02] Item acquired: Rosendo Olin Zana
[19:02] Item acquired: Caprice Clora Paterson
[19:02] New duty officers have reported for duty!

Mone
  • Rare, Saurian, no blue border... odd.
Skom
  • Uncommon, Vulcan
Kristopher Maurice Saous
  • Did not actually receive this DOff... (already had one, he was out on a mission when I opened the pack), Common, Human
Ray Abel Lazenby
  • Common, Human
Clyde Steven Catapano
  • Common, human
Rosendo Olin Zana
  • Common, human
Caprice Clora Paterson
  • Common, human

According to CStore I should receive:
4 Commons
2 Uncommons
1 Rare

I got:
4 Commons
1 Uncommon
1 Rare
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    I also had an issue with the C-Store Junior Officer Cadre.

    I purchased 2, which should have earned me "at least" 4 Uncommon and 2 Rares. All I received was 1 Very rare and 1 Uncommon. The others were all commons.

    I didn't count to make sure I actually recieved all 14 though so I may be missing some.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    Got 2 Packs of duty officers first pack had NO rare doff, seconded pack had 2 rare Duffs also in the first pack I received an Officer with NO abilities IE Diplomat, team work, FF , this one office is useless as all missions have abilities requirements
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    I have also noticed this. I have bought 3 packs fed side and I did get a bunch of commons and uncommon doffs as expected but I got no Blue/Rare or better doffs.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    I have purchased 2 packs, and did not receive any "rare or better" doff. I have 1 rare in my roster, but it was earned for reaching Envoy.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    STO_Mac wrote:
    Got 2 Packs of duty officers first pack had NO rare doff, seconded pack had 2 rare Duffs also in the first pack I received an Officer with NO abilities IE Diplomat, team work, FF , this one office is useless as all missions have abilities requirements

    Hey, Every crew needs a Wesley. :D

    I also bought two packs of Doffs, and got 1 Purple Diplomat out of the pair of them, and no blues at all.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    :mad:At least people got uncommons. I got 3 packs - all white. Not even sure my ticket went through either as the game crashed right after that.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    Same issue.
    Purchased DoFF pack, received the Junior cadre item, which I would guess is the problem

    3 packs.
    19 Commons
    2 Uncommons no rares.

    I have 5 Doff's with same name, 3 are colonists, one is a A Medical Hologram, one is a developmental lab scientist. Name: Ray Abel Lazenby

    I have a pair of Triplets of the ferengi Trader Tama

    And Triplets of Rosario Benjamin Papke - Multiple Specialties.


    The Kicker tho is I zares when spendiding Cryptic Points.

    I tried entering a bug report and it failed to connect to the server.

    twice.


    Chers,

    FyreMouse
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    Colour denotes quality of the officer.

    Rarity is different than quality. Rarity relates to the combination of traits, race and profession. So some whites can be rare, like maybe Pakled Science officer or something.

    Traits and Quality can affect assignment outcomes. For example, my white Trade my have the unscrupulous and trade traits, but my Purple Bartender with just Telepathic will confer a better success rate on a Trade mission.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    Got one uncommon and one rare, rest were commons.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    I have got 2 packs and have nothing higher then green rarirty.

    I have a development lab scientist who only has the spiritual trait. I guess he is the hippy on the ship who will be testing the effects of drugs on the crew... can't wait for that assignment. I hear Bob Marley playing in the background of his lab already :)

    Anyone know the best way to see your new doffs except the text that flashes up with their names?

    Also, I have Undine imposters on board. Officers exactly the same.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    RoyalSeaPower wrote: »
    I have got 2 packs and have nothing higher then green rarirty.

    I have a development lab scientist who only has the spiritual trait. I guess he is the hippy on the ship who will be testing the effects of drugs on the crew... can't wait for that assignment. I hear Bob Marley playing in the background of his lab already :)

    Anyone know the best way to see your new doffs except the text that flashes up with their names?

    Also, I have Undine imposters on board. Officers exactly the same.

    Those crazy Bajorans... such hippies.. who new that UC Berkely got transplanted to a different quadrant
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    Not all uncommons/rares have the appropriate borders on them. I have a rare that has no colored border at all and quite a few uncommons that are the same. Click the little yellow card icon in the roster list to bring up details on each one and it will say whether it is common, uncommon, rare, or very rare at the bottom of the officers' photo.

    I believe the border represents that officer's bonus towards success rates on missions. I have two uncommons with the same attributes, but one has the green border, the other does not, and the one with the green border raised the success rate more than the one that lacked a border.

    It also seems that all non-humans are considered uncommon at the least. Apparently humans breed like tribbles, or the Federation really is a "homo-sapiens only club, present company excepted" for all you non-humans out there.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    The border colours are all wrong. I have several common and uncommon doff's with the white frame and some rare with the green frame. All the doff's that is miscoloured is from the c-stor pack.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    I used all availabe c-store points on duty officers, only received 1 rare, 4 uncommons, and the rest all commons.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    To reiterate: For Duty Officers, border color DOES NOT indicate rarity.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    Beary666 wrote: »
    Colour denotes quality of the officer.

    Rarity is different than quality. Rarity relates to the combination of traits, race and profession. So some whites can be rare, like maybe Pakled Science officer or something.

    Traits and Quality can affect assignment outcomes. For example, my white Trade my have the unscrupulous and trade traits, but my Purple Bartender with just Telepathic will confer a better success rate on a Trade mission.

    It's been stated in most of these threads complaining about Rarity of DOffs. Colour represents QUALITY, Rarity refers to the combination of TRAITS, RACE, SPECIALIZATION.

    So once again,

    Green =/= Uncommon
    Blue =/= Rare
    Purple =/= Very Rare

    Green = High Quality
    Blue = Higher Quality
    Purple = Highest Quality

    A DOff can be White (low QUALITY) but be very rare (unlikely combination of TRAITS, RACE, SPECIALIZATION)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    Kerrus wrote: »
    To reiterate: For Duty Officers, border color DOES NOT indicate rarity.

    I bought another Duty Officer pack since I posted. So that's two of those, two Junior Officer Cadre missions, and the original pack. I also got a Prisoner, some colonists (3 having the Will Riker Transporter duplication malfunction going on), and a few uncommons and a rare from rewards from other Doff Missions. These are not by border as the person quoted above provided.

    Current tally of 39 Duty Officers (BOUGHT/RECRUITED) by STATED / BORDER
    Rare: 2 / 0
    Uncommon: 9 / 9
    Common: 17 / 19
    Additional obtained through Doff Missions by STATED / BORDER
    Rare: 1 / 0
    Uncommon: 5 / 2
    Common: 5 / 9

    So it may be that it is as advertised, but then they need to specify what you may be getting with the Junior Officer Cadre at Starfleet Academy and the initial bundle will be. Because even I am confused. So I retract my first post in lieu of waiting for clarification. I do lean towards the Duty Officers 101 thread that describes rarity though so the other side is just for acknowledgement of the differences of border vs. stated quality.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    I blew all but 100 of my 1200 C-points on the Junior Doff bundles and got the same results. Cheap cheap cheap.




    I counted them up and out of the 50 Doffs I currently own , 30 of them had the
    Diplomatic, Founder of the Federation, and Team Work, traits and no others. =(



    I got 1 "very rare" Caitian Biologist that had no traits, bonuses or value at all out of the 6 bundles I bought.

    I'm Sorry I don't use the perscribed Bug report Format, but I'm a writer and not a programmer =P
    I really hate Details, and that's partly because I forget them rather quickly : )
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    I am very disappointed in how the bundle is being presented. I too noticed that the randomness of the pack was not apparent. The expectation is that white is common, green is uncommon, blue is rare, and purple is very rare this should also apply to the combination of traits and race, especially given the idea that that low quality officers can die on missions. If color is indicative of quality and rarity is expressed otherwise than the there needs to be some visual or stated comment in the officers bio of that rarity. I also would not expect to get the same officer in all purchased packs.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    Theodred wrote: »
    I am very disappointed in how the bundle is being presented. I too noticed that the randomness of the pack was not apparent. The expectation is that white is common, green is uncommon, blue is rare, and purple is very rare this should also apply to the combination of traits and race, especially given the idea that that low quality officers can die on missions. If color is indicative of quality and rarity is expressed otherwise than the there needs to be some visual or stated comment in the officers bio of that rarity. I also would not expect to get the same officer in all purchased packs.

    There is, at the bottom of the portrait of the Doff it says the quality of the Doff.

    Wonder if an Uncommon White Doff (or better if there is one) can be lost in a critical failure.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    Basically, there needs to be a description section on the meaning of the quality (color) indication and rarity (trait) indication. A 1-5 rating annotation for each would help

    1-Below averagee (White) / Newbie (Common) - no special traits

    2-Average (White) / Apprentice (Common)

    3-Above Average (Green) / Skilled (Uncommon)

    4-Unique (Blue) / Expert (Rare)

    5-Very unique (Purple) / Master (Very rare)

    The way it would appear is quality/rarity, so you could have 3/2 meaning Above average (Green) quality with Apprentice (Common) traits. The Doff may be an apprentice in his/her job, but is able to adapt/understand the trickier tasks/missions.

    Another example is 1/3 which means that if you send this one on a mission it may get injuried (Below average quality), but when used on ship (passive skill) the Doff provides skilled (Uncommon) support.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    Hey guys,

    We are reviewing the way this works, since while there is a workable internal logic, it does fly in the face of some expected conventions which is resulting in many players understandably getting confused.

    There is a plan to resolve these most (if not all) of these issues, and assuming it gets approved I will release the details on it as soon as I can.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    Heretic wrote:
    Hey guys,

    We are reviewing the way this works, since while there is a workable internal logic, it does fly in the face of some expected conventions which is resulting in many players understandably getting confused.

    There is a plan to resolve these most (if not all) of these issues, and assuming it gets approved I will release the details on it as soon as I can.

    Personally, and I'm reiterating what I said in the doff 101 thread, I think you should just hide the common/uncommon/etc stuff, and run the system on color. It doesn't mean any real back-end change, you can keep the way things work where some races are more common than others, but showing players that side of things just adds confusion, when its color and not rarity that actually decides how "good" a doff is.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    hevach wrote: »
    Personally, and I'm reiterating what I said in the doff 101 thread, I think you should just hide the common/uncommon/etc stuff, and run the system on color. It doesn't mean any real back-end change, you can keep the way things work where some races are more common than others, but showing players that side of things just adds confusion, when its color and not rarity that actually decides how "good" a doff is.

    Something sort of like that is actually where we're leaning, in fact.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    Heretic wrote:
    Something sort of like that is actually where we're leaning, in fact.

    really i think its the color system that is confusing.. at a glance i would expect to see a tally system.. the higher the tally in the corner, the rarer the item.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    Heretic wrote:
    Something sort of like that is actually where we're leaning, in fact.

    That's unfortunate, I kind of liked the rarity piece of it (though it didnt affect gameplay, just liked seeing how rare different species were and such). But it's ok, whatever you think will make it easier for everyone else :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    droz wrote: »
    I used all availabe c-store points on duty officers, only received 1 rare, 4 uncommons, and the rest all commons.

    yeah i had this problem too and to me that is not how you do business, be glad this is not live or there would be alot of unhappy people added to what we have here. I got 2 packs and got 1 rare, 2 uncommon and rest common hmmm something wrong with this I would say
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    Necrion wrote:
    Ticket ID #18,726

    Issues:
    1. Only received 6 Duty Officer instead of 7
    2. Received 4 Commons (would have been 5), 1 Uncommon, 1 Rare


    Category:
    CStore

    Location:
    Sirius Sector Space, near ESD

    Description:/


    Mone
    • Rare, Saurian, no blue border... odd.
    Skom
    • Uncommon, Vulcan
    Kristopher Maurice Saous
    • Did not actually receive this DOff... (already had one, he was out on a mission when I opened the pack), Common, Human
    Ray Abel Lazenby
    • Common, Human
    Clyde Steven Catapano
    • Common, human
    Rosendo Olin Zana
    • Common, human
    Caprice Clora Paterson
    • Common, human

    According to CStore I should receive:
    4 Commons
    2 Uncommons
    1 Rare

    I got:
    4 Commons
    1 Uncommon
    1 Rare

    At least you got a rare... I bought 6 Doff packs and got ZERO rare, 1 uncommon, all the rest were common.
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