randomuser

You should now be able to use the $10 Ultimate Game Card for purchasing ZEN

It is already open. Click on the charge button on the top.

Where did you get your beta key?

We are currently in Closed Beta. You will need to get a Closed Beta Key and activate your account for the closed beta. Check this thread below for more info. http://pwi-forum.perfectworld.com/showthread.php?t=5081

Which version of Firefox are you using? I am using Firefox right now and it is working fine for me.

If you are experiencing slow download speed, pause the download and resume it. We are looking into the issue to see what the problem is.

Animated GIF can now be uploaded.

The Guild section is now available :)

Yea, we are aware of the problem and should be fixed soon :)

Which browser is he using? Ask him to clear his cache & cookies, or try using firefox.