nanya Arc User

yes i've sent the 4th ticket which includes the notification with the order number and service.on top of that i added my transaction history from my internet banking account.

same.i charged 3 days ago.until now i have yet to receive any zen.wish there is an online live help or something.

customersupper@perfectworld.com or something like that.they asked about the order number and stuff which i did attached the email in wordpad form.now i'm getting desperate.they didn't reply since.

erm i received an email reply from the customer support department.do i reply by sending another ticket.? i've tried to reply back to the email that sent me the reply but it kept bouncing back instead.

already did sent a ticket over with the notification which includes the order number and stuff . yes did questioned bout why am i not receiving any Zen despite the Zen came almost immediately the previous few times that i've charged.

ok ty.so i didn't bought cubic instead right.? the notification i received was from PWE.

its been 48hrs.yet to receive anything.

i apologise if i sounded desperate.on one of the post i've read , one of the GM said the perfect world team is working 24/7 , at least for the billing department side. my timezone is directly opposite from gmt -8 so i'm not really sure what i should be expecting . yes i'm using gmails and i've checked the spam…