dragonkitten Arc User

Another month has gone by and I still cannot retreive my veno which has been that way since January. Please could someone tell me what I need to do to get some answers.

I am still getting "error retrieving character information" on my veno. Please can someone tell me when I will be able to play again? This has been going on since January.

Can anyone give me an update on this issue? My ticket was closed with no answer and i still can not log in on my veno. It has been months and nobody seems to want to tell me anything. Am i the only one?

Still can not log in to my veno. It has been "unable to retrieve character information" since early July. Can someone please give me an official word on when I will get to play her again? I have missed out on so much these two months.

am i the only one still having this problem? i have not been able to log my veno since early january. sent a ticket but it was closed with no answers on why my veno is still not retrievable.