aoshi Arc User

Comments

  • The problem is if you set the limit so high, than normal people that want the giveaway get to angry because it is set so high lol. If you try and monitor accounts you can't always tell which one is a spam bot either. Really I should just mold it into a member only thing when players have to be active in the community, or…
  • Alright, we have officially ran out of codes. I will not be requesting anymore, so hopefully everyone that tried to get one was successful in getting one. I will be working on a few changes for the future to hopefully make our system a lot better including... * Better website stability. * Certain limitations on who can…
  • Did you try reseting the password for the account? Possible caps lock on? What have you tried so far? Whats your MMOLIFE Account name. I will check to see the reason you were banned. The reason a lot of bans started going out was because the emails look suspicious, or account names. For instance account names test1, test2,…
  • So you are one of the many that have gotten banned for making over the two account limit huh? If you think you only made 2 accounts and I banned you, whats your account name on MMOLIFE and I will check and post all accounts linked to your IP:Address, unless your lying? All accounts that I banned had 4-15 Accounts, and the…
  • Yeah, I know the Server Database error is up. I am in the process of ripping my server host a new one right now. Hopefully will be fixed soon. I'll update once it's up. Sorry again. Andrew
  • Use the email at the bottom of the MMOLIFE Website - Andrew@mmo-life.net and I will try and handle everything through there. Thanks, Andrew
  • PM on MMOLIFE @ Andrew Include your account name, and I will look up the code to verify and give you support from there. Thanks, Andrew
  • Did you follow the instructions under the Giveaway? Be sure to log out of your arc client and re-login then click the top left title in the arc client and go down to redeem code. Try typing the code out instead of copy paste. Make sure there are no spaces in the code when entering. Hope this helps! Andrew
  • Yes! If you weren't able to get one last week, secure yours today! Remember to follow the MMOLIFE Rules of 2 accounts maximum per IP Address unless you email support ahead of time due to family. Have some form of proof please.(don't Google family and find a random picture lol it will only make you look foolish and…
  • Not a problem! Thanks for the compliment, we enjoy hearing good things! Speaking on this topic so far, I've banned about 30 accounts in the past 10 minutes so. Continue to try and make accounts, I will continue to ban :) FYI - If I see 3-5 accounts you will get a PM to all of the accounts, if I see more than 5, the…
  • I rather not encourage it, but yes this is allowed. The reason being is that normal amount on avg is two accounts per IP:Address which is why we have this rule. Any amount higher will involve a PM, and then a Ban if not answered in a certain amount of time. We want to try and allow all players to at least get one code…
  • 5000 More Codes Added Hey everyone, PWI and MMOLIFE were able to get another 5,000 codes to allow players that weren't able to get a code, the chance now! Be sure to stop by the PWI: Eclipse Giveaway page and grab your code today! Remember, register at MMOLIFE and then VALIDATE your account to be able to see the request…
  • You are completely right about the people using Proxy's, which I cannot control anything on that side. But as for the website going down, yeah that was our server host's problem (which I already yelled at). We hopefully have everything fixed and ready to roll when we hopefully(dont hold me to it) get more codes. It will be…
  • I've been trying to monitor all new registrations and I've only monitored a few IP Address that made multiple accounts, but were questioned (and banned if didn't respond). So if and when we do get the next batch of keys then I won't have to worry about their IP Address.
  • Please read up ^ I have stated that I am working on getting more codes "meaning we're out".
  • Greetings All, I can't say enough on how sorry I am for the website problems that we had. As I worked through them as fast as possible, I wasn't able to get everyone a code, so I apologize. As for what I am trying to do, I have requested more keys, and hopefully enough to make sure that everyone that wants one is able to…
  • I have received word that the problems should be over now. Hopefully we don't have this problem anymore. If possible I will try to see if PWE is interested in refueling up the codes for those that missed this opportunity since it went this well. I want to thank you for everyone that had to deal with the database error. I…
  • Nah, apparently the server host is slacking for me right now. I've been talking to them for a bit. They said this will be resolved within the hour. Not really sure what is wrong on there end. I keep hearing different things. Hopefully it will be fixed soon and behind us!
  • I am back! I apologize, I got off work and then I had to run to store and finish Christmas shopping for the wife! Hectic. Anyways, the server is up currently, but I am talking to the Server host currently so I will try and get this fixed once and for good. I will let you know more once it happens. Thanks, Andrew
  • Don't worry everyone is. No on can access the servers when this error comes up, so you aren't missing anything. Don't worry!
  • Yeah, we keep running into this problem. Still continuing to stay in contact with our Server Host, but not wanting to tell me the real problems so I am still hounding them though. Hopefully get it fixed for good soon. This sums up the servers currently. http://stream1.gifsoup.com/webroot/animatedgifs/338814_o.gif
  • Yes it does! Sounds good, let us know if you have any problems! Not a problem! Glad we could help you out! Remember thanks to PWE :P Without the codes from them, this could have never happened!
  • Not a problem. Remember, I am the Founder, but still not a normal style Support agent :P I just try and get everything fixed and running smoother. It makes it easier on me to just answer messages then. Yes, I hope our community grows into something a lot more than it is now with our idea's. Just takes times, effort, money…
  • Not a Problem! Here for the Gamers! (all the mmolife staff are gamers so!) Werewolves - Morai (Yes, were still experiencing Database errors at the moment. I have already spoke to the company and its at High Priority level and being worked on right now. I am supposed to hear back here soon. I will try and update asap!…
  • As long as you secured the code on the website(meaning it shows you your code under the giveaway), you have until 2/1/2015 to redeem the code. Hope this helps. No problem!
  • We have stated ahead of time through our policies, that if family members have/need more accounts for them to email our support team, which (most emails go to me) and I write a side note under the IP:Address stating on how many accounts this IPA can hold. When I see multiple accounts also we either email/contact through PM…
  • Yeah, working on it again. Anyone using the same IP twice under accounts are being banned as we speak so. Please only make one account to gain the code. You can only use one per account anyways. Working to get it back up again. :P Sorry once again. I didn't plan to get swarmed this much.
  • Yeah, I am betting you guys broke our smaller server haha. Sorry for this, I am checking in now with our server host. I am betting they thought it would be fun to do an update right now. I will let you know more once I get information. **Update** Alright, it should be online and working now! Let me know if you continue to…
  • Thank you for posting back to me with Confirmation. I am sorry it wasn't announced through PWE, possibly was coming in the future, but we only have a certain amount of time to hand them out, so I figured it would be easier and quicker to get to players through the forums. Also, when signing up for our site, hopefully we…
  • **I approved all accounts, which should allow you to see the request Code button now located on the Giveaway Page, Let me know if you are able to please. I am working on why the validation emails aren't being sent out. **Edit - Has anyone been having any problems? Were you all able to get your code? ****Update**** So I…