Comments
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Well 24 hours have passed since I received my PayPal Receipt email and still no ZEN. Thankfully I was given information on this post as to what's going on, but what I'm a little upset with is that I submitted 2 tickets around 24 hours ago about this and got zero response from support. Anyway, I know this is happening to…
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Thanks for info Blippy. I'm assuming you're right and they are still having issues since it seems to be affecting a few people.
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I'm have the same issue, although I only paid for mine 6+ hours ago. Got my PayPal Receipt through email and still showing Pending Status in My Wallet.
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Are they also getting Pending status? Maybe it's affecting multiple payment methods? Again I don't know anything about PaySafeCard method, but with PayPal Credit Card, you should only get the verification email the 1st time. I've gotten my receipt from PayPal showing what my charge was on the card. But the site is still…
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Yeah that's not the case for me, I've bought Zen through PayPal CC method before and I already got my Receipt email as well, just like the original poster. The confirmation email is only sent on the 1st PayPal CC transaction. This seems to be some type of delay.
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If you chose PayPal payment method, it gives you the option to pay with Credit Card. Paysafecard seems to be a prepaid card method, never used it myself so I'm not sure on the delay to get your ZEN. But with PayPal Credit Card method, especially if you've used it before, it shouldn't be stuck on Pending status. At least…
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The worse part is if you check the Pending definition, it says it can take a week if it's an eCheck, but I paid with Credit Card. Sent a couple of tickets for it, but havn't gotten any kind of response at all yet.
