FIX the LAG

shashahah
shashahah Posts: 323 Arc User
edited January 2015 in Support Desk
ye i actually wanted to make a better title but hey, cant rly make that sound any more nice lol

so, i really do wonder why theres no threads at all about this given its not a single-case lag (actually a lot of ppl suffer from it) and has been going on for quite a while

since i guess pwi is still not aware of it/doesnt care or know what to do about it

A LOT of european players suffer from MASSIVE lag between approx 8AM-4PM PDT
and im not talking bout 10min 4k ping lags
its going on the whole timeperiod i just mentioned, with unbearable lag of perma 15k and higher, if u can even manage to log into the game during this time

so id like to know what this is all about, seeing as its clearly not a few hundred ppl's internets being crappy as f.k during "accidentally" the same time?

oh btw, it started somewhat like 3 weeks before the latest update, which was, at around middle/end of november
ever since its been lagging that bad every day during the same time (weekends the lag usually starts 2-3h earlier)
and srsly, its worked for 6yrs, so dont tell me its just too much traffic coming from europe during that time all of a sudden

i just want to know wtf is going on
kinda sux that if u want to play the game at all u have to adjust ur night/day rhythm
(at this point, if any1 feels like making smart-a.ss comments about "theres a EU server" and whatnot, just think about it urself that if u dont want to spend money on a game and played for yrs already, do u really wanna tell me ud just say "hey lets throw several yrs' work away and start all over again" (this is a rhetorical question given i know the answer to that one))
Post edited by shashahah on

Comments

  • Mosz - Heavens Tear
    Mosz - Heavens Tear Posts: 3,181 Arc User
    edited January 2015
    please provide one non anecdotal piece of proof, i can get you 100 euros that say there is no such bad lag
    hell you didnt even provide which server or which coast you play on, except non euro, gj

    step 1. take 30 seconds to read the technical support forum
    step 2. reread for 30 seconds the technical support forum
    step 3. wallow in shame for not doing that before making the same stupid baseless topic over and over again
  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited January 2015
    Here's an example from someone that recently PM'ed me about their issues with lag and holding a connection.
    (Localized information has been removed)
    Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\user>tracert pwieast3.perfectworld.com

Tracing route to pwieast3.perfectworld.com [198.49.243.17]
over a maximum of 30 hops:

  1    18 ms    18 ms    17 ms  REMOVED
  2    16 ms    16 ms    16 ms  REMOVED
  3    17 ms    18 ms    17 ms  REMOVED
  4    54 ms    53 ms    59 ms  REGIONAL HUB FROM USER ISP
  5    76 ms    75 ms    76 ms  172.31.29.245
  6     *        *      112 ms  ix-0-100.tcore1.MLV-Mumbai.as6453.net [180.87.38
.5]
  7   317 ms   296 ms   288 ms  if-2-2.tcore2.MLV-Mumbai.as6453.net [180.87.38.2
]
  8   275 ms   279 ms   275 ms  if-6-2.tcore1.L78-London.as6453.net [80.231.130.
5]
  9   280 ms   278 ms   278 ms  if-7-2.thar1.NJY-Newark.as6453.net [66.198.70.25
]
 10   281 ms   278 ms   277 ms  if-1-3.thar2.NJY-Newark.as6453.net [216.6.57.2]

 11   280 ms   279 ms   279 ms  if-14-14.tcore2.NTO-New-York.as6453.net [66.198.
111.126]
 12   313 ms   311 ms   312 ms  be3011.ccr21.jfk05.atlas.cogentco.com [154.54.12
.17]
 13   308 ms   307 ms   309 ms  be2060.ccr41.jfk02.atlas.cogentco.com [154.54.31
.9]
 14   303 ms   304 ms   304 ms  be2094.ccr21.bos01.atlas.cogentco.com [154.54.30
.14]
 15   313 ms   313 ms   314 ms  te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
 16   303 ms   304 ms   305 ms  38.111.40.114
 17     *        *        *     Request timed out.
 18   278 ms   278 ms   275 ms  198.49.243.17

Trace complete.

C:\Users\user>
    Now, you can see from the start that the signal isn't great. Everything before your home router should be under 5ms.

    Then you see hops 6 and 7? That's where their issue most likely is, even though it's not getting out of the gate very well on their home network.

    Start Here.

    If you want to start a thread in the right forum, and provide the information I ask for, I can probably find your issue.
    [SIGPIC][/SIGPIC]
  • krisnda
    krisnda Posts: 4,655 Community Moderator
    edited January 2015
    Moved to tech support.
    unNReyA.jpg

    Get the Forums Enhancement Extension!
  • Astrall - Lost City
    Astrall - Lost City Posts: 3 Arc User
    edited January 2015
    thank you pwi, one day mor withot nationwar, cant move at map, i dont spend mor money at this game, with permanent dcs/lags/server errors
  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited January 2015
    Astrall - Lost City wrote: »
    thank you pwi, one day mor withot nationwar, cant move at map, i dont spend mor money at this game, with permanent dcs/lags/server errors

    Well, maybe if you looked into your issue, you might be able to play.
    [SIGPIC][/SIGPIC]
  • plusonepostcount
    plusonepostcount Posts: 77 Arc User
    edited January 2015
    ppl keep saying theres no lag or its just ur connection. This many ppl lagging and posting threads about it should say something. We all know the servers have been jacked lately since the expansion. A tracert will only show an issue on the network paths ur data is traveling. I can run a tracert to the server and have hops completely time out while when I use it on several other pages everything is fine.

    Before maintenance last week I was getting spikes of up to 15k ping and random dc's after maint issue has been fixed (for me at least) but I have several guild mates who are now getting the massive ping spikes and constant dc's.
  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited January 2015
    plusonepostcount wrote: »
    ppl keep saying theres no lag or its just ur connection. This many ppl lagging and posting threads about it should say something. We all know the servers have been jacked lately since the expansion. A tracert will only show an issue on the network paths ur data is traveling. I can run a tracert to the server and have hops completely time out while when I use it on several other pages everything is fine.

    Before maintenance last week I was getting spikes of up to 15k ping and random dc's after maint issue has been fixed (for me at least) but I have several guild mates who are now getting the massive ping spikes and constant dc's.

    Many people are often affected when it's a regional router issue.
    Many people are also connecting to US servers from Europe or Asia crossing overseas trunk line.
    Personally, I wonder just how dim the international guys are when they complain about lag, because the nodes on either side of the ocean are always prone to being overloaded, dropping packets, and are a major source of the lag experienced.
    [SIGPIC][/SIGPIC]

Categories