Arc defender possible issue incoming \ Accounts will be inaccessible

Eh. This one's more on the Arc side and they use it for all their games (even if I'm willing to bet just about all of them can bypass it) so the vast majority of the vocal users on one game bypassing it won't make quite an impact on what it does for them overall.

I suppose at least they're trying to give us some more security. Considering how badly a lot of people here treat their e-mails though and the like, it may harm PWI's playerbase more than help it.

laiwaisan wrote: »

b:angry That sucks reason why there's a game that does that if u have an old yahoo or hot mail account an no longer use it you lose your pwi account

Or you could, you know, take care of your data. It's not PWEs fault that players are dumb individuals.

I got a reply from Support Team about Arc Defender they said Arc Defender will look at the machine information, not just the IP address, so this should not be an issue for users with a dynamic IP. So its a good news to the players like me who uses dynamic IP b:victory

Ahira - Lost City wrote: »

I think this is a good idea actually. You hear stories about people being **** and it taking so long for them to gain back control+ and an even longer battle with pwi to get items/coins back.

This is desperately needed in my opinion!

This is pretty true, but I feel the vast majority of those who get "****" here are the ones giving out their account info already on phishing sites or who were already account sharing. For the most part, the claims of "****" aren't really from being **** and no amount of security is gonna protect people from their own stupidity.

Zoldi - Morai wrote: »

Good thing would have been to allow a list of computers, don't you think ?
I play on both a laptop or a desktop computer and can switch from one to another several times a day. Will this mean that my only two choices will be to either desactivate it or click on a link sent by email everytime ?
I don't have any problem to access the mail address but having to go there everytime I wanna play would be a little annoying...

You'll be able to have a list of safe computers according to the FAQ they made. So it seems that, like mentioned above, dynamic IPs won't have to put up with too much even if they get reset often. This actually makes the system a lot more bearable for legit users that have multiple PCs than I originally thought, so I honestly don't have any issue with it now. It's unfortunate that it can be bypassed entirely, sure... but the vast majority likely don't bypass it due to lack of knowledge or the like so it'll probably do some good.

Zoldi - Morai wrote: »

Thanks for this information. In the same time it means this won't prevent from account sharing as some people supposed

It depends. If they're sharing e-mail accounts too, then no it won't prevent it. Likewise if the account sharer is willing to take the time and let the people trying to access their accounts get the appropriate codes within an hour of the person trying to log on.

At any time where that isn't the case, however, then it stops account sharing in its tracks since you need to get the code right before your PC is put on the safe list.

All of this, of course, assumes that Arc isn't being bypassed and/or the players don't just disable Arc Defender. As both of those are options, anyone with basic reading comprehension (which, sadly, seems to be a minority for folks here) will have zero problems account sharing.

I'm a little torn on this.
On the one hand, yay they're trying to stop hackers somehow.
On the other hand, boo for the people who don't have their email access anymore :S I sympathize, for a while I had lost access to a several of my pwi account emails.
If anyone remembers the great account access lost with the forced password reset debacle a while ago that effected a buttload of people, that caused me to freak out pretty hardcore and fight extra viciously to recover all the emails that I lost.
I would suggest a preemptive strike for everyone else who has not recovered their emails and start working on that -now- before this thing gets implemented.

My suggestion to the people in charge of implementing this would be to have to opt IN, instead of opt OUT, so that people who do not have email access don't automatically become incapable of accessing their accounts, and people who do have access and/or want the extra protection can enable it when it is an active feature.

Knowing the people in charge here though, they'll implement this in the very worst way possible to cause the most hassle to the most people they can :S

Honestly I don't feel the need for this feature, as I 1) don't account share and 2) don't follow sketchy links/ have a healthy skepticism when it comes to "deals" and odd pms from friends. So I would appreciate not having to automatically disable it.

luckycut wrote: »

honestly this won t stop account sharing that is running wild through out the game sadly pwi didn t take this step further with people having the ability to turn this on or off i see no creditable result coming from this. Pwi is missing the mark an players will be still be trying to figure who is playing who in the game.

I play another game that has something similar to this and we got used to it over time. The one thing this other games client does is also verifies the login to the website, where you can change the email address, password and such - or apply codes - or make purchases. I'm guessing ARC will be the same.

Hopefully this will allow you to add "safe" devices so you don't get notifications for just loading from a different PC.

Aside from that, I doubt this will give trouble to people who don't share accounts. Even if you are using an old's friend account this shouldnt cause a problem because the system doesn't have any register about ur old friend. For the system whoever logs for the first time on any character is going to be the legit owner.

laiwaisan wrote: »

b:angry That sucks reason why there's a game that does that if u have an old yahoo or hot mail account an no longer use it you lose your pwi account you guys seriously need to stop this you think you making things better but you constantly **** it up ever hear the expression it aint broke don't fix it .


i am glad that i made copys of all my pwi charges from my debit history.

f one of my accounts doesn't work because of this i can get a full refund threw the bbb and and that government agency that enforces laws for online protection and if you go to bbb you will see some people in the past got full refund of money that they investent in this game im looking at a couple a grand easlyb:pleased

how you going to do that when pwe is not a member of the bbb?

XXHotXx - Morai wrote: »

Defender relies on a valid email address to send codes for identify verification. Before Defender is live you will want to ensure your Arc account email is correct. You can change your email in the Arc My Account panel at any time.

Is this true though? >.< I know that's what they sent to us, but I can't change my email without a message saying I have to contact support. b:surrender

Somehow i do not see, how this can improve actual safety and reduce account hacking, but only as a one more attempt of support to be even more lazy than they are at the moment. From what i have heard lately most recently **** people got absolutely zero help from support by getting back their accounts or lost items due to these incidents and let's remember how many already quit due to pwi reseting passwords from all of the sudden. Even if people provide with all possible information like IP adresses etc, all of them get messages that pwi can not do anything.

how i see this defender as a complete waist of time in actually protecting accounts. imo this should be called "client sharing defender" as it will be only thing that this new feature will reduce at least by minimum.

well for simple reasons - i am almost 100 % sure hackers do not use arc. and most people will turn defender off or use arc bypass almost same moment it will come out. and what gonna happen then is that safety will stay at same level but support will have an excuse not to even try solve security breeches causee "ooops sorry we cant help u, cause u didnt use defender feature". and im rly not gonna use it cause sometimes when i visit some1 i simply wanna quickly pop in game do check in or some dailies and i dont want waist my time in passing all the procedures with arc defender

TZoner you are completely right.


As well reminder that most hackers in pwi **** not for something else but for ingame coins, items etc. then why not provide us with something like ingame Whole inventory lock. when player can at any point set password to whole his inventory and nothing but coins for npcs teleport and so on could not be used from character inventory.

or unbind charms along with binding ones, so people could protect their items better. I remember some time ago when friend got **** he got answer that he should have bind his rank 9 gears, and they cant give it back to him. Which makes not much sense as how many normal people do bind bound gear? or why people should bind tradeable items when whole point of making lunar base g16 gear or warsoul weapons is possibility to sell them or re-use on other character.

PWI is not a game developer but as user of product, im sure they can ask developer to include such features instead of waisting resources on useless things

riffraffz wrote: »

sorry if i sound a bit dumb here but...

You need a valid email to play PWE correct?

So does that mean i have to download Arc twice to dual client? b:surrender

No u dont need two arcs to dual client. Just need run element client twice

mysticalconumdrm wrote: »

when i use the same computer to log into the bank...it knows the computer i logged in on....
now if i used another...even if it is a new one i just bought or my wifes..it sees it as a "different computer and asks those silly questions...and then asks if i want to add another computer...

so is this going to be like the bank does....
use some cookie or bit of code to identify the safe computer
and as long as i log into the game using the same computer...i am OK??

Yer you should be fine. we have been told this will work with ARC (NOT PWI) that means if you know how to launch PWI with out arc your be fine to a point where ur need Arc. More info is below!

heero200 wrote: »

Really...

Enough with all the QQ already most programs like Arc to name none use this as well. Its a security feature and with all the problems so far this will help that little bit!

If your really gonna QQ over this some more just turn it off! It gives you first login so at least Arc can turn this off as most of the other Clients CANT!

May be a good time as well to check you still have access to that E-Mail account and its still Live! You should be able to check and change your E-mail HERE!

One other thing i think people will find usefull is this page Where it appears your be able to manage your ARC computers and security!.

Sorry little update More Support can be found HERE! This includes info on how to disable Arc Security.