Arc FAQs -Updated 1.22.14

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  • Fabuleux - Lost City
    Fabuleux - Lost City Posts: 920 Arc User
    edited February 2014
    as far as i've seen there is no problem with blessings and DQ page. :o can someone post a screen shot of what its like for them? its always worked the same for me. (log in, go to community, FB/DQ rewards, done) heck weren't DQ rewards supposed to be gone in november? >.>

    We're getting redirected to PWI's new webpage.
  • _BIackRose_ - Raging Tide
    _BIackRose_ - Raging Tide Posts: 91 Arc User
    edited February 2014
    wierd i didn't notice much different other then the layout. the top bar isn't available in the forums, but its there on the main home page.
  • bboylittleboy
    bboylittleboy Posts: 0 Arc User
    edited February 2014
    i for one refuse to put anymore money on this game - recently they havent cared about anything to do with there customers - there gms delete tickets they cant be bothered to reply to , they dont give us any warning about the website change , they do a rollback ( granted it might of actually been last resort) but the orb thing was stupidity, its a half hearted job all the time and you are losing player base daily due to your incompetant actions. i suggest you stop thinking about money and actually think about your customers for a change, IMO you might actually get somewhere.
  • SMEXYmomma - Heavens Tear
    SMEXYmomma - Heavens Tear Posts: 26 Arc User
    edited February 2014
    i depend on coreconnect to track down new guildies and insure they are not tied to a known scammers account. not that its a perfect solution but is way better then nothing at all , currently i cant seem to find any way to access it , could some one please walk me thru where it went? would be greatly appreacteated. ty
  • _Mr_Tanky_ - Sanctuary
    _Mr_Tanky_ - Sanctuary Posts: 220 Arc User
    edited February 2014
    The real reason we are being forced into Arc, is because when it wasn't mandatory - it was a complete failure. They don't want the fake steam to be classified as a failure, so they're forcing it in.

    Offtopic: F**k you PWI for deleting my toon.
    [SIGPIC][/SIGPIC]

    R8 101 Barb - Deleted by PWI. Customer care = 10/10!
  • zenmonkeyzzz
    zenmonkeyzzz Posts: 48 Arc User
    edited February 2014
    And the solution is kids:


    "We would like to let you know that we are deeply sorry for not giving out a proper warning, and would like to make it up to you. Below you will find a link to our new blog, which gives out redemption codes for blessings. The code system is using Arc, so you will need to download Arc to redeem them"

    Subtitles: If you don't have Arc - tough - nothing for you
    If you do have Arc - as many free blessings as you can click on.


    "As a side note, ... try not to spam your character with the codes, as you can cause serious issues with your mailbox"

    Yeah that'll work. What MMO player would ever try to exploit a game flaw to his own benefit ?
  • Fabuleux - Lost City
    Fabuleux - Lost City Posts: 920 Arc User
    edited February 2014
    And the solution is kids:


    "We would like to let you know that we are deeply sorry for not giving out a proper warning, and would like to make it up to you. Below you will find a link to our new blog, which gives out redemption codes for blessings. The code system is using Arc, so you will need to download Arc to redeem them"

    Subtitles: If you don't have Arc - tough - nothing for you
    If you do have Arc - as many free blessings as you can click on.


    "As a side note, ... try not to spam your character with the codes, as you can cause serious issues with your mailbox"

    Yeah that'll work. What MMO player would ever try to exploit a game flaw to his own benefit ?

    Not a game flaw, it was more of a PSA. A full mailbox is a b itch.
  • Zsajii - Dreamweaver
    Zsajii - Dreamweaver Posts: 7 Arc User
    edited February 2014
    Re: the redeeming codes thing. Here's a screenie of what I see. No option to redeem at all.

    odwl.jpg
  • Fabuleux - Lost City
    Fabuleux - Lost City Posts: 920 Arc User
    edited February 2014
    Re: the redeeming codes thing. Here's a screenie of what I see. No option to redeem at all.

    odwl.jpg

    Your ARC layout is different to mine. Have you updated it? I know mine updated today when I opened it for the blessings.
  • Vanflyheight - Heavens Tear
    Vanflyheight - Heavens Tear Posts: 420 Arc User
    edited February 2014
    Your ARC layout is different to mine. Have you updated it? I know mine updated today when I opened it for the blessings.

    I dont have the redeem code on mine either, so that means that anyone who already has arc compared to those tht dont, are screwed. since its only made for those tht already have arc.

    Have fun figuring this out, since i'll be doing the arc detour factor too.
    The Sure Shot that Flies Straight

    Tiduswarrior Demon 101 (Main), Vanflyheight 100 (Demon RB2), SasukeZx 95 (Demon), Leobeastking 90s (Sage), Swiftterror 80s, AquaStriker 99 (Sage)

    2nd Acc: BlademageX 88, RazorFalcon 89, RavenwingZ 79, Veilpor 73, TidalLight 30, SythrilZ 64, Stormthril 64
  • opkossy
    opkossy Posts: 11,177 Community Moderator
    edited February 2014
    Actually what you guys saw in that screenshot is the arcgamesr website.

    The redeem code is via Arc itself, not the site. So those who don't have Arc installed can't actually use this code.
    (Insert fancy image here)
    image
  • sassytoo
    sassytoo Posts: 35 Arc User
    edited February 2014
    Actually what you guys saw in that screenshot is the arcgamesr website.

    The redeem code is via Arc itself, not the site. So those who don't have Arc installed can't actually use this code.


    Not so... I tried it thru the arc site and it still show me with no toons in the data base.. I have 8 toons in here. but no redeem code
  • opkossy
    opkossy Posts: 11,177 Community Moderator
    edited February 2014
    sassytoo wrote: »
    Not so... I tried it thru the arc site and it still show me with no toons in the data base.. I have 8 toons in here. but no redeem code
    That is exactly what I said already.

    You need to download and use the Arc client, not visit the site, in order to redeem the codes. The website itself has no redeem function.
    (Insert fancy image here)
    image
  • sarvour0
    sarvour0 Posts: 1 Arc User
    edited February 2014
    I've had the displeasure of broken programs that ruin everything before so I remain more than a little skeptical of ARC. Sweet promises are the cheapest commodity & trick on the planet (devised man or devil I cannot say...).

    Investing in new flash drives. My Faith is in God, not corporations.
    [SIGPIC]Sarvour Shipyards[/SIGPIC]Sarvour Shipyards
    =@=Commodore Joshua Daniel Sarvour, S.C.E.
    U.S.S. AKAGI NX-93347, Enterprise-class Battle Cruiser =@= U.S.S. T'KORA'S WRATH NX-110047, Odyssey-class Battle Cruiser

    "There Ain't No Grave, Can Hold My Body Down..."
  • Alphaben - Raging Tide
    Alphaben - Raging Tide Posts: 226 Arc User
    edited February 2014
    On my computer(from which I play on max detail levels) Arc actually lagged the game to 4-8fps in areas where there was only a few player/mobs...When I got rid of Arc the game went up to 30 fps (in archasaur)

    I'm not gonna download something that ruins my game experience like that b:shocked
    [SIGPIC][/SIGPIC]
  • Fabuleux - Lost City
    Fabuleux - Lost City Posts: 920 Arc User
    edited February 2014
    sarvour0 wrote: »
    I've had the displeasure of broken programs that ruin everything before so I remain more than a little skeptical of ARC. Sweet promises are the cheapest commodity & trick on the planet (devised man or devil I cannot say...).

    Investing in new flash drives. My Faith is in God, not corporations.

    That's fantastic. Arc works fine :|.
  • Fabuleux - Lost City
    Fabuleux - Lost City Posts: 920 Arc User
    edited February 2014
    On my computer(from which I play on max detail levels) Arc actually lagged the game to 4-8fps in areas where there was only a few player/mobs...When I got rid of Arc the game went up to 30 fps (in archasaur)

    I'm not gonna download something that ruins my game experience like that b:shocked

    Download Arc, open it when you need to. Other than that, just open the game through elementclient.exe
  • Sparafucile - Harshlands
    Sparafucile - Harshlands Posts: 456 Arc User
    edited February 2014
    Here's a question I haven't seen asked yet (and therefore not answered),

    I have pwi on my system, old school, since I started playing in 2010. I also have ARC, because after a problem some time back I lost my STO client and had to install ARC to re-dl that game. I use a pre-pay mobile internet connection which makes downloading large files very expensive, is there some way to make my existing pwi install playable within ARC without having to re-dl the game, as I simply can't afford to do that atm, it would cost me more than $50 in data allowance and I'm between jobs atm b:surrender
    I have Luke Skywalker on a wibble-wobble; your argument is invalid
    [SIGPIC][/SIGPIC]
    Some people cause happiness wherever they go, others whenever they go.
    Don't call me a care bear; I don't care whether you can bear me or not

    Sparafucile: SweetieBot, pple is NOT a word
    SweetieBot: Your face is not a word
  • Psytrac - Dreamweaver
    Psytrac - Dreamweaver Posts: 2,488 Arc User
    edited February 2014
    Here's a question I haven't seen asked yet (and therefore not answered),

    I have pwi on my system, old school, since I started playing in 2010. I also have ARC, because after a problem some time back I lost my STO client and had to install ARC to re-dl that game. I use a pre-pay mobile internet connection which makes downloading large files very expensive, is there some way to make my existing pwi install playable within ARC without having to re-dl the game, as I simply can't afford to do that atm, it would cost me more than $50 in data allowance and I'm between jobs atm b:surrender
    POSSIBLY. The only way that I can think of this working is putting it in a PWI_en folder. that's how arc installed it on my C harddrive, and some of my other games picked up on other clients I already had installed
    I'm a guy, not a woman, that is all
    "When you're on Team Bring it, every morning your feet hit the floor, the good lord says "good morning" and the devil says 'Oh **** they're up' " - Dwayne "The Rock" Johnson
    Are you on Team Bring it?
  • Sparafucile - Harshlands
    Sparafucile - Harshlands Posts: 456 Arc User
    edited February 2014
    Actually, it looks like there may be a way to do this using the ui on the ARC client. At the bottom left is an ''Add Games'' button, when clicked gives you the option to browse all games, or add existing games, which takes you to a windows explorer screen to look through your pc files. I may try this when they finally disable the current pwi launcher.
    ARC beta upgrade isn't working... glad I don't care about that just atm lol
    I have Luke Skywalker on a wibble-wobble; your argument is invalid
    [SIGPIC][/SIGPIC]
    Some people cause happiness wherever they go, others whenever they go.
    Don't call me a care bear; I don't care whether you can bear me or not

    Sparafucile: SweetieBot, pple is NOT a word
    SweetieBot: Your face is not a word
  • Alexandreus - Dreamweaver
    Alexandreus - Dreamweaver Posts: 8 Arc User
    edited February 2014
    b:victoryb:victory Opened my OLD SCHOOL client and was happy to see that there would be charge rewards and bonuses for spending gold! Yes! b:laugh

    Then when I logged onto pwi.perfectworld.com (the system message that pops up tells me to go there and not some BS site) it redirects me to some horrible new **** called Arc.

    I was so happy to being this close to charging more zen, but now I don't trust this phony new site. It probably just wants my information to steal money and force me to download some **** client to have 523958209 games I will never play when I only want one.

    b:chuckle Time to spend on something more useful.
  • Highestelf - Heavens Tear
    Highestelf - Heavens Tear Posts: 177 Arc User
    edited February 2014
    b:victoryb:victory Opened my OLD SCHOOL client and was happy to see that there would be charge rewards and bonuses for spending gold! Yes! b:laugh

    Then when I logged onto pwi.perfectworld.com (the system message that pops up tells me to go there and not some BS site) it redirects me to some horrible new **** called Arc.

    I was so happy to being this close to charging more zen, but now I don't trust this phony new site. It probably just wants my information to steal money and force me to download some **** client to have 523958209 games I will never play when I only want one.

    b:chuckle Time to spend on something more useful.

    All one need do is check the associated links and redirects, in order to understand the changes are intended to track your interaction within the PWE online enterprise. From a business perspective, this is completely logical and some would say necessary for a forward looking online business model. Sadly, from a consumer perspective, it means another resource compelling you to agree to your every action being monitored and monopolized by GOOGLE.

    How many of you have a clue how your interaction with the new PWE business model will subject you to privacy invasion from GOOGLE and other third party marketing and analysis services? Your interaction alone, with the new PWE online processes is tantamount to full approval and agreement with surrendering your individual privacy to said third party marketing and analysis services. With the revelations of online security and data mining that have come to light over the past few years, anyone that is not aware of this reality is either naive, uninformed or just plain ignorant.

    The saddest part of all this is that so many will never truly understand, or even care about the implications and consequences of the changes taking place in online business decisions, such as we are currently suffering from with PWE. PWE MUST do what is in their best interest, in order to be relevant and competitive in providing their products online. Unfortunately, you and I will be forced to make crucial decisions as to how willing we are, in sacrificing our privacy (freedom) to these said third parties; for the sake of pleasure!!

    Remember, Google is gobbling up AND STORING "everything" pertaining to YOU, as it comes through their data pipes directly AND indirectly! Do you seriously believe Goggle is the only one? Decisions you make online today will be a matter of stored record in the future, you can not escape it! You better be damned sure you are comfortable with the seemingly small tidbits of info you so casually submit to others today, will never prove to be a tragic surrender of galactic proportions in some distant (or not so distant) future!
  • Boartracker - Raging Tide
    Boartracker - Raging Tide Posts: 614 Arc User
    edited February 2014
    ARC needs a visible link to Spending Charge rewards. It's extremely hard to find. I had to use old school to get there and spend the points.
  • LindaLV - Archosaur
    LindaLV - Archosaur Posts: 3 Arc User
    edited February 2014
    I dont like what me take in nose any one program, when i just want go in pwi homepage. Now unpossible open page, all time thsi stupid spam. Arck. But if i dont want instal it in my computer, why hold on this?
    If yours so do, i it understand what it be any one from spy programs, so as yours can check my computer. And why i need got Arck in my computer, and use RAM resurses for it, if i dont use this program? For me, i need Arck only so as install PWI not more.
  • Evryn - Morai
    Evryn - Morai Posts: 1,437 Arc User
    edited February 2014
    Meh. If ARC gets uppity, applying some Task Manager medicine works out fine. "Terminate process" will sort it out in a hurry. "ElementClient.exe" is all that needs to be running...

    But so far I've not had any issues with it - I was launching the game through that previous client of theirs anyway. I find the ARC browser overlay function (shift-tab) handy for looking up some stuff on the wiki, on ecatomb or on the pwdatabase when factionfolk ask about things. That browser could use a "favorites" bar though.
    I'm so P.R.O... I Press Respawn Often.

    Ulsyr 103/103/104 BM. Working on the last R9 part (Axe).
    Khelvan 103/103/103 LA Cler. LA? LA. Deal with it.
    Evryn 103/102/101 Sagely Mystical Myst of Mystiness.
    Gromth 102/102/102 Sage Panda.
    StoneSnake - Snakeshop for everyone's common stones.
  • Fabuleux - Lost City
    Fabuleux - Lost City Posts: 920 Arc User
    edited February 2014
    All one need do is check the associated links and redirects, in order to understand the changes are intended to track your interaction within the PWE online enterprise. From a business perspective, this is completely logical and some would say necessary for a forward looking online business model. Sadly, from a consumer perspective, it means another resource compelling you to agree to your every action being monitored and monopolized by GOOGLE.

    How many of you have a clue how your interaction with the new PWE business model will subject you to privacy invasion from GOOGLE and other third party marketing and analysis services? Your interaction alone, with the new PWE online processes is tantamount to full approval and agreement with surrendering your individual privacy to said third party marketing and analysis services. With the revelations of online security and data mining that have come to light over the past few years, anyone that is not aware of this reality is either naive, uninformed or just plain ignorant.

    The saddest part of all this is that so many will never truly understand, or even care about the implications and consequences of the changes taking place in online business decisions, such as we are currently suffering from with PWE. PWE MUST do what is in their best interest, in order to be relevant and competitive in providing their products online. Unfortunately, you and I will be forced to make crucial decisions as to how willing we are, in sacrificing our privacy (freedom) to these said third parties; for the sake of pleasure!!

    Remember, Google is gobbling up AND STORING "everything" pertaining to YOU, as it comes through their data pipes directly AND indirectly! Do you seriously believe Goggle is the only one? Decisions you make online today will be a matter of stored record in the future, you can not escape it! You better be damned sure you are comfortable with the seemingly small tidbits of info you so casually submit to others today, will never prove to be a tragic surrender of galactic proportions in some distant (or not so distant) future!

    Wow. This is nothing new. Google has been collecting information for years. This is how it finds us when we google our facebooks, tumblrs and other social media sites. This is how adsense works. A Google AdSense advertisement will either target you based on your country (usually a government add) or will show you video/image/text adds based on what you've googled, the sites you've visited, the downloads you make, etc etc.

    Google stores things, the same way any site stores information. You, theoretically, chose to sacrifice your privacy online whenever you signed up for a website, social networking mainly. That is a general you by the way, it's not directly targeted at you yourself. Websites have been monitoring how you use them the same way TV stations will monitor your cable, etc, to see what you're watching. Or your ISP will get a red flag if you try to google/visit certain sites.

    This sounds like one giant post designed to scare people into not moving forward with a website. It's not he first game launcher client that's been released and it won't be the last. Unless your visiting illegal websites or websites about how to make a uranium bomb, or just plain being a mega racist, white supremacist, etc online, then you really don't have anything to worry about.

    But you should be worrying about typing in your credit card information. I recommend Paypal if anyone is worried about it and doesn't already use it. w
  • Jadsia - Lost City
    Jadsia - Lost City Posts: 1,322 Arc User
    edited February 2014
    How many of you have a clue how your interaction with the new PWE business model will subject you to privacy invasion from GOOGLE and other third party marketing and analysis services? Your interaction alone, with the new PWE online processes is tantamount to full approval and agreement with surrendering your individual privacy to said third party marketing and analysis services. With the revelations of online security and data mining that have come to light over the past few years, anyone that is not aware of this reality is either naive, uninformed or just plain ignorant.

    And associating PWI with Facebook does what? Really. Have you any shred of an idea what kind of relationship Facebook has with governments and even 3rd party entities? Anything one does online is monitored by 3rd party processes somehow one way or another. You are accessing online content through 3rd party sources when you use a freaking ISP, and every commercial node between you and PWI servers. How does the NSA and the FBI or any foreign agency monitor internet activity? Think about it and get used to it.

    You may as well live like Google, Facebook, Skype, et al are just intelligence and data collection services of the government and private industry and every time you access the internet you feed your personal info into them. Don't complain when PWE does something every other website or software that hooks onto something online does. If it bothers you that much then uninstall the internet.
    I **** bigger than you...

    Shut up and play the game.....Damn
  • Tebbyboo - Heavens Tear
    Tebbyboo - Heavens Tear Posts: 2 Arc User
    edited February 2014
    Hi all, I'm not quite sure where to post this but on my laptop I have to patch manually from the old pwi website. However, with the new ARC website I am unable to find a manual patch. Any solutions? Please and thanks b:thanks
  • opkossy
    opkossy Posts: 11,177 Community Moderator
    edited February 2014
    Sweetiebot please find the manual patch.
    (Insert fancy image here)
    image