"Could Not Retrieve Character List" Error

balbronz
balbronz Posts: 0 Arc User
edited December 2013 in Support Desk
Tried to log into my toon on Archosaur Server after update, got this message, as far as I know, some other people are having the same problem as well. Anyone from other server having the same problem? or is it an Archosaur thing again?

Update:
DefenderofDreams wrote: »
My update on this issue:

-We have not yet identified why a certain percentage of Archosaur players cannot access their character list.

-We have the developers support in this investigation and hope to have an answer asap.

This is the best information I have on this situation at the moment.

Thank you for your understanding and I hope to be updating this soon with good, solid, news.
Post edited by balbronz on
«1345678

Comments

  • XxZloxX - Raging Tide
    XxZloxX - Raging Tide Posts: 37 Arc User
    edited November 2013
    havent seen any comments about Archo server.... beenw atching cause east is all still down
  • LodeJunior - Archosaur
    LodeJunior - Archosaur Posts: 561 Arc User
    edited November 2013
    Archosaur - Logging in to my catshop is fine but logging into my main account gives the error
  • Fae_Harpy - Archosaur
    Fae_Harpy - Archosaur Posts: 267 Arc User
    edited November 2013
    Where did you sign out your char at. I'm wondering if this is an issue with RoR again. It seems like often after maintenance if you logged out in RoR you get that error when trying to log back in.
    AstriaFae
    [SIGPIC][/SIGPIC]
    I looked to the stars, my aim true.
    Heart peirced, the light flowed.
    And from the dust of Sagittarrius,
    I crafted a bow.
  • Funtom - Archosaur
    Funtom - Archosaur Posts: 71 Arc User
    edited November 2013
    My toon was last parked at west Arch.
    Therefore, it shouldn't have anything to do with RoR.
  • Doom_Panda - Harshlands
    Doom_Panda - Harshlands Posts: 356 Arc User
    edited November 2013
    Having this issue on my main and catshop neither in RoR.
    Mains:
    Doom_Panda- 102/101/102 R9 3rd cast Demon Barb 40k HP.
    Dawnx - 100/85 Demon Cleric.
    PsychicTuna- 101/100 Sage Psychic.
    DawnMyst- 96 Demon Mystic.

    PANDAS FTW. AND I b:heart ARMA! b:avoid
  • motoor
    motoor Posts: 178 Arc User
    edited November 2013
    Having same problems also..
  • ColdEP - Harshlands
    ColdEP - Harshlands Posts: 58 Arc User
    edited November 2013
    I could log on my main fine for like an hour then i DC'ed and after got the same message. f:horror


    *Makes coffee for Doom* b:pleased
  • Doom_Panda - Harshlands
    Doom_Panda - Harshlands Posts: 356 Arc User
    edited November 2013
    coldep - Harshlands wrote: »
    i Could Log On My Main Fine For Like An Hour Then I Dc'ed And After Got The Same Message. F:horror


    *makes Coffee For Doom* B:pleased

    Coffee!
    Mains:
    Doom_Panda- 102/101/102 R9 3rd cast Demon Barb 40k HP.
    Dawnx - 100/85 Demon Cleric.
    PsychicTuna- 101/100 Sage Psychic.
    DawnMyst- 96 Demon Mystic.

    PANDAS FTW. AND I b:heart ARMA! b:avoid
  • intheloop
    intheloop Posts: 4 Arc User
    edited November 2013
    Same error message for me too. b:cry
  • JustAllEvil - Harshlands
    JustAllEvil - Harshlands Posts: 340 Arc User
    edited November 2013
    Doom_Panda - Harshlands wrote: »
    Coffee!

    I'll make muffins to go along.

    Not getting even an error message here, logged off earlier last night doing WQ. Not in RoR. Just no characters showing.
    Sometimes snarky, but will always bake you cupcakes.
  • Crazy_Bite - Harshlands
    Crazy_Bite - Harshlands Posts: 5 Arc User
    edited November 2013
    same for meb:sad
  • DoesntMatter - Harshlands
    DoesntMatter - Harshlands Posts: 11 Arc User
    edited November 2013
    It seems like east coast servers are having issues again. I cant get character's list toob:surrender
    //#######################################//
    Surviving in a world full of crazy humans, or perhaps i am the crazy one?
  • X_Nihilus_X - Harshlands
    X_Nihilus_X - Harshlands Posts: 19 Arc User
    edited November 2013
    Having the same problem aswell.
  • RobnBob - Harshlands
    RobnBob - Harshlands Posts: 2 Arc User
    edited November 2013
    im in cube for 2nd cog and get dced...now no char list CMON PWIb:angry
  • ColdEP - Harshlands
    ColdEP - Harshlands Posts: 58 Arc User
    edited November 2013
    Lost server bluestalker here i come b:bye
  • Phobophile - Harshlands
    Phobophile - Harshlands Posts: 24 Arc User
    edited November 2013
    Doom! Kat! <3b:pleased
  • ColdEP - Harshlands
    ColdEP - Harshlands Posts: 58 Arc User
    edited November 2013
    Phobophile - Harshlands wrote: »
    Doom! Kat! <3b:pleased

    Talk bout stalker.. f:bike
  • LoneVixen - Harshlands
    LoneVixen - Harshlands Posts: 11 Arc User
    edited November 2013
    RobnBob - Harshlands wrote: »
    im in cube for 2nd cog and get dced...now no char list CMON PWIb:angry

    oh noes
  • Funtom - Archosaur
    Funtom - Archosaur Posts: 71 Arc User
    edited November 2013
    I could see there is an apparent issue with HL server.

    How about other players from Arch server? b:surrender
  • Phobophile - Harshlands
    Phobophile - Harshlands Posts: 24 Arc User
    edited November 2013
    ColdEP - Harshlands wrote: »
    Talk bout stalker.. f:bike

    love u too kat! *make more coffee for Doom
  • Ismenka - Harshlands
    Ismenka - Harshlands Posts: 2 Arc User
    edited November 2013
    have the same problem:( could not retrieve character list..
  • Krystabela - Harshlands
    Krystabela - Harshlands Posts: 75 Arc User
    edited November 2013
    "Cannot retrieve character list"

    b:surrender

    I find it only ironic that the maintence they put something in for all the trouble lately is the day they have YET another problem. What did they do hire someone who doesn't know how to write code? This is getting ridiculous.
  • frozenbest
    frozenbest Posts: 3 Arc User
    edited November 2013
    why at each maintenance we have problem to login in east cost saying again could not retreive cararcter list, and why its only in east cost we have all time problem at each maintnance
  • Vladinia - Harshlands
    Vladinia - Harshlands Posts: 18 Arc User
    edited November 2013
    i have the same problem hereb:shutup
  • picolo08
    picolo08 Posts: 39 Arc User
    edited November 2013
    No it is not server connected issue...
    It must be some bug related to characters list on all main accounts or something like that...

    I tried to log my account and it says the same : could not retrieve character list

    My toon was NOT logged in RoR at all. I left it where i leave it most of the time, and that is in NORTH archo. I am talking about this issue for PVP - Harshlands server. I can log in Dreamweaver and Raging Tide...and also all other servers including EU / Morai and others...

    I have also already sent a ticket about this issue to PWE..but with them, sorry to say they are very busy with all the tickets being sent in, takes about a day or 2 to even get a reply...

    But i warmly recommend to all that have this issue to post a ticket aswell. This needs to get fixed and it needs to get fixed SOON.

    Anyways i hope that there will atleast be some update from a GM or something like that here, so we can know more about this issue, and maybe find a solution to the problem.b:surrenderb:victoryb:laugh
  • ttntn
    ttntn Posts: 9 Arc User
    edited November 2013
    ColdEP - Harshlands wrote: »
    I could log on my main fine for like an hour then i DC'ed and after got the same message. f:horror


    *Makes coffee for Doom* b:pleased

    hahahah i thought only me having this issue.. because i delete some noob chars before maintenence. ok then .. i will take my DSLR and take a snap few landscapes xD
  • __Penot__ - Harshlands
    __Penot__ - Harshlands Posts: 19 Arc User
    edited November 2013
    I thought was my pc but seems it is there pwi crew out there best again. Cannot populate my character list on any of my accounts on Harshlands. here we go again.
  • picolo08
    picolo08 Posts: 39 Arc User
    edited November 2013
    killer_sin - Harshlands wrote: »
    when All Else Fails Blame Obama
    Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahhoh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahhoh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahhoh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahhoh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahhoh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahhoh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahhoh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahhoh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahhoh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahhoh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh
    Lonevixen Is A Cow
    Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahhoh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh Oh-bomb-ahh
    [/quote]

    Lmfao Killer Trolololololol
  • ericpang
    ericpang Posts: 0 Arc User
    edited November 2013
    balbronz wrote: »
    Tried to log into my toon on Archosaur Server after update, got this message, as far as I know, some other people are having the same problem as well. Anyone from other server having the same problem? or is it an Archosaur thing again?

    I hv the same problem now
  • kallina077
    kallina077 Posts: 0 Arc User
    edited November 2013
    ok so it is 2x and everyone else is having fun.
    I used to fix electric cables so I know how it is when miserable gits moan while you are trying to fix the problem. really makes you wanna work harder.

    I suppose they could post a bulletin to let us know there is a problem and how long it might take to fix but once you go down that road you open even wider to those moaning minnies, should things not go as planned.

    Go PWI Thanks for the effort. we just miss the game LOL

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