Can't contact PW Billing Support

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vakito57
vakito57 Posts: 1 Arc User
edited April 2013 in Cash Shop Huddle
About a week ago I submitted a ticket for an issue I had with ZEN transfer. It took many days to get a response. They basically told me I needed to continue to wait. So I called and spoke to someone who quickly helped me. The last thing they told me to do was to call back in a day and I have been calling FOR THREE DAYS!!! NO ANSWER! What is going on?! I realize that submitting a ticket is advised but I have already been waiting for a week. I just want to speak with someone who can help me please!

P.S. I have submitted a ticket.
Post edited by vakito57 on

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  • Sizzer - Raging Tide
    Sizzer - Raging Tide Posts: 2,387 Arc User
    edited April 2013
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    Post your issue @ Zen & Billing Help to get a quick response from GM or someone from Billing Team. And have some patience, becoz is patience is virtue. b:thanks
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  • Heartz - Dreamweaver
    Heartz - Dreamweaver Posts: 422 Arc User
    edited April 2013
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    PWE has a phone number for the billing department, call them then ;x
    105 - 105 - 105 (14th march 2014)

    Join date: November 2008 - HT.

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