[Urgent] Server Authentication Issues

frankieraye
frankieraye Posts: 250 Arc User
edited August 2013 in General Discussion
Hey all,


We're experiencing some authentication issues across all servers. Some of you may have trouble logging in right now, though people who are already in are not experiencing any issues. Please stand by for further updates.


Thank you, and we apologize for the inconvenience,


-The PWI Team

Update1 (7:34pm): It looks like a fix was implemented within a few minutes of the problem surfacing, so most people may be ok. Still, there may be some lingering issues for others, so our engineers are working on everything right now. Thank you for your patience.
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Post edited by frankieraye on
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Comments

  • MistaBwanden - Sanctuary
    MistaBwanden - Sanctuary Posts: 2,803 Arc User
    edited April 2012
    Hella lame.
  • Subtraction - Harshlands
    Subtraction - Harshlands Posts: 690 Arc User
    edited April 2012
    bah, i'll have lunch
    [SIGPIC][/SIGPIC]
    "Ewa Sonnet has the best pair of jugs ever. Nothing else compares." - Eoria.
    HE'S OVERALL KNOWLEDGE OF THE CLASS IS LEGIT.
  • Venushin - Harshlands
    Venushin - Harshlands Posts: 142 Arc User
    edited April 2012
    I'd log in to enjoy the last hours of 2x exp/drops but I think I won't be able to :(

    Edit: nvm, just logged in :)
    "He who laughs last... is lagged!"
  • VoItaire - Harshlands
    VoItaire - Harshlands Posts: 1,033 Arc User
    edited April 2012
    Aww, this sucks. :\

    Edit: Oh cool, managed to get in already.
    [SIGPIC][/SIGPIC]
  • Solitae - Dreamweaver
    Solitae - Dreamweaver Posts: 10 Arc User
    edited April 2012
    I'm not sure if it's just me, but I'm not able to charge zen. I can log in to the game just fine, but the website blanks out when I go to redeem my prepaid. Anyone else experiencing this?
  • blehzzzz
    blehzzzz Posts: 0 Arc User
    edited April 2012
    *smh* PWI better fix it soon.
  • Nymfysubstaz - Dreamweaver
    Nymfysubstaz - Dreamweaver Posts: 294 Arc User
    edited April 2012
    Yeppers, just tried to log out of my Dreamweaver account and into my Heaven's Tear account to help hubby with a quest on HT and it won't let me. No, worries and thanks for the update Frankie! (did I break it?...god I hope not)
    Everyone needs a good innocent girly hump every now & then.
    [SIGPIC][/SIGPIC]
  • Tremblewith - Heavens Tear
    Tremblewith - Heavens Tear Posts: 1,558 Arc User
    edited April 2012
    frankieraye wrote: »
    Please stand by for further updates.

    From who; Another player of this game?
  • Sir_rusty - Dreamweaver
    Sir_rusty - Dreamweaver Posts: 135 Arc User
    edited April 2012
    also having zen transfer problem says it has been transfered but it not there b:angryb:angry

    not going to use other 2 game cards till it FIXED b:angryb:angry
  • Sir_rusty - Dreamweaver
    Sir_rusty - Dreamweaver Posts: 135 Arc User
    edited April 2012
    with the login just wait taking about 2 min to log in but you can b:chuckleb:chuckleb:chuckle
  • Daenastra - Raging Tide
    Daenastra - Raging Tide Posts: 56 Arc User
    edited April 2012
    Thanks for this, I was wondering what was up so waited to see if anything came up here and it did. b:pleased
  • Sir_rusty - Dreamweaver
    Sir_rusty - Dreamweaver Posts: 135 Arc User
    edited April 2012
    franky can we have update on zen transfer problems please.b:worriedb:worried.
    you have lost our zen and i am NOT using other i cards i have till i know it is working and i get my 2000zen back that is missing so update please pleaseb:begb:beg
  • Knownase - Heavens Tear
    Knownase - Heavens Tear Posts: 6,959 Arc User
    edited April 2012
    Does this doesn't give a motion for....maintenance today?
    [SIGPIC][/SIGPIC]
    b:flowerHave a Techno Rave Flower!b:flower

    -Self-Proclaimed TW commentator of HT-
    -Certified Barbarian Master-
    -You gained +10 coolness points for viewing this signature-
    -Master of Coffee-
  • biotene
    biotene Posts: 58 Arc User
    edited April 2012
    Sir_rusty - Dreamweaver wrote: »
    also having zen transfer problem says it has been transfered but it not there b:angryb:angry

    not going to use other 2 game cards till it FIXED b:angryb:angry

    b:angry

    Same thing happened to me when i bought gold and transferred it to my server and an error page came up and i have no zen on server now..
  • Nahktuul - Archosaur
    Nahktuul - Archosaur Posts: 725 Arc User
    edited April 2012
    I just wanted to say that I've noticed an increase in glitches with servers, databases and the entire company period lately.

    Maybe you guys need to stop for a second and think about what people aren't doing while at work....This isn't normal, and shows a severe lack of responsibility. These types of things can really deter new players from playing the game, and makes your current players wonder how 'safe' their game-time is.
    PWI Gamer since Closed Beta (Under RisenPhoenix/Nahktuul - Sanctuary/Archosaur)
  • Sir_rusty - Dreamweaver
    Sir_rusty - Dreamweaver Posts: 135 Arc User
    edited April 2012
    Franky can i use my game cards now.

    i have put in ticket for missing zen but i need to know if you have fixed it.

    so i can use other cards i have.

    b:thanksb:thanks
  • biotene
    biotene Posts: 58 Arc User
    edited April 2012
    Sir_rusty - Dreamweaver wrote: »
    Franky can i use my game cards now.

    i have put in ticket for missing zen but i need to know if you have fixed it.

    so i can use other cards i have.

    b:thanksb:thanks

    b:angry

    I doubt they will give us an answer or confirmation about us losing our zen! I too loss my zen during transfer and it is not my fault!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
  • frankieraye
    frankieraye Posts: 250 Arc User
    edited April 2012
    biotene wrote: »
    b:angry

    I doubt they will give us an answer or confirmation about us losing our zen! I too loss my zen during transfer and it is not my fault!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Please submit a Billing Support ticket here: https://support.perfectworld.com/app/ask
    PWI Wiki | Dragon Points | GM Support | Private Message
  • _Bloody_Fox_ - Sanctuary
    _Bloody_Fox_ - Sanctuary Posts: 993 Arc User
    edited April 2012
    Compensation.
    Facebook.com/foxi187
    [SIGPIC][/SIGPIC]
  • Barber - Heavens Tear
    Barber - Heavens Tear Posts: 265 Arc User
    edited April 2012
    see what happens when they delay maintenance 1 day? b:chuckle
    Barbarian(Barber)=104
    Cleric(MysticFrost)=104
    BM(TooCold)=104
    Seeker(TiltedKilt)=104
    Assassin(Spongeworthy)=104
    Veno(UnZipped)=103
  • frankieraye
    frankieraye Posts: 250 Arc User
    edited April 2012
    The issue has been fixed and everything appears to be running smoothly. Please post in this thread if you continue to have these issues.
    PWI Wiki | Dragon Points | GM Support | Private Message
  • lilkevx3
    lilkevx3 Posts: 5 Arc User
    edited April 2012
    i really need help on the steps on how to fic 0xc0000034
  • fretzcl
    fretzcl Posts: 1 Arc User
    edited August 2013
    Bruuuuuuuuuuuh it wont log me in still says server network error ! i need my fix !b:surrender
  • Sizzer - Raging Tide
    Sizzer - Raging Tide Posts: 2,387 Arc User
    edited August 2013
    DON'T NERCO !! There's already a sticky thread made for the server login issue use that.
    [SIGPIC][/SIGPIC]
    Dream a dream of a life so new, One brimming with potential,
    Of starting again, leaving all behind, Only happiness is essential. b:victory
    Thanks Silvy for the siggy, You are the best ! b:kiss
  • SK_Takeuchi - Archosaur
    SK_Takeuchi - Archosaur Posts: 37 Arc User
    edited August 2013
    cant log in since 13hrs when Maintinance started. GG
    [SIGPIC][/SIGPIC]

    Former Leader of Sleeping Forest....
    Descendant from heaven...

    SKY KING: Takeuchi Sora
  • KingThis - Heavens Tear
    KingThis - Heavens Tear Posts: 265 Arc User
    edited August 2013
    Frankie im having issue loggin in
    pls help us frankie, do it for FANz FranKieRaYe!!!b:thanks
    [SIGPIC][/SIGPIC]
    <3 SLITNOTb:chuckle
  • Angel_Spawn - Sanctuary
    Angel_Spawn - Sanctuary Posts: 3,034 Arc User
    edited August 2013
    This is a necro if you fail to see the date!
    [SIGPIC]http://pwi-forum.perfectworld.com/image.php?type=sigpic&userid=14516063001&dateline=1364756666[/SIGPIC] Ty Silvy :)
  • cheesecan
    cheesecan Posts: 51 Arc User
    edited August 2013
    NECRO PARTAY!!!!! woot *dances* f:grin

    f:cute *does the cheese can can dance* f:grin


    YEEEEHAWWWW



    lol I had to...XD b:chuckle
    If you CAN'T, Cheese CAN!!!
  • LaPetiteMort - Dreamweaver
    LaPetiteMort - Dreamweaver Posts: 13 Arc User
    edited August 2013
    still having issues here
  • MerLeah - Archosaur
    MerLeah - Archosaur Posts: 111 Arc User
    edited August 2013
    thank you for the delayed update b:sad can we has 2x now? lol
    MerLeah - 102 Venomancer (kittie purrge) - Archosaur
    ||CupCake|| - 105 Assassin (slice 'n dice) - Archosaur
    Princella - 101 Cleric (heal's da noob) - Sanctuary
    [SIGPIC]http://pwi-forum.perfectworld.com/image.php?type=sigpic&userid=12787492002&dateline=1316071878[/SIGPIC]
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