List of Known Issues with the New Expansion

Ajiuo - Harshlands
Ajiuo - Harshlands Posts: 708 Arc User
edited November 2012 in General Discussion
1. Long download/install/verify time.

Due to possible issues with the patcher taking a long time to fully update the client, we suggest that players use the manual patches to update. They can be found at:
http://pwi.perfectworld.com/download


1a. d3dx9_42.dll is "missing upon patching."

The game engine has been updated to utilize DirectX 9.0c. If you encounter an error that states "This application has failed to start because d3dx9_42 was not found" you will need to update your DirectX End-User Runtime. It is located at:
http://www.microsoft.com/download/en/details.aspx?id=35


2. Unable to see other players and yourself.

Install DirectX 9.0, which can be found here


3. After installing, the client will not open PWI; says "Enter game failed"

Thanks to skydiver for giving a possible fix, installing Visual C++ will apparently fix it, the link can be found here


4. Half way through installing, the client will stop at "elementskil.dll" and you receive an error.

Ctrl Alt Del and end the "elementclient" process, you don't need to "retry" as it says.


4a. Similar to 4, but it will say "Corrupted" files.
Refer here.

5. DirectX 9.0 is installed, but doesn't act like it is. I.E. Still can't see people or the client will say to install it.

This should work.


6. Upon opening your friends list, it will be completely wiped.

Apparently, restarting the game will fix it. Thanks to _Zappy_ for the fix.


7. Client freezes upon login.

No verified fix for it yet; possible fix here If that doesn't work, refer to this post


8. Added by AnomenDelryn.
AnomenDelryn - Heavens Tear wrote: »
I'm getting graphics glitches on my toon's faces. Seems to only do this on the old classes. I get white/yellowish spots on the toon's face. Anyone know what might be causing this? I had no problems applying the patch and updating. Didn't need to update direct x.
Mostly likely something with the graphics card, but not 100% sure.

9. Refer to this for the "fix" to tracking quests.


10. Graphic glitches on characters during Violet Dance Mode.
There is no way to fix it until the Devs come out with a patch to, but that's likely never going to happen. Look at the TB males in stealth for example.

11. Client crashes upon the "Announcement" Popup before login screen.

No fixes yet.


12. PvP protections are broken. "If target is not in your Party, buff is cast upon yourself" & "White-Named" Protection no longer works.
No fix yet, something devs will have to do.

I know this won't stop the threads of asking what's wrong, but hopefully it will help those with half a brain that read. Also, if there's anything I missed, let me know.
[SIGPIC][/SIGPIC]
❤ No more PWI for me~ ❤
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Post edited by Ajiuo - Harshlands on
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Comments

  • xvalkriex
    xvalkriex Posts: 0 Arc User
    edited February 2012
    Im getting the Elementskill error about a quarter through downloading the new patch, So just control alt delete it? And that will fix it?
  • Ajiuo - Harshlands
    Ajiuo - Harshlands Posts: 708 Arc User
    edited February 2012
    Yes. You will see "Element Client" in there, which you will end the process. I haven't tried it since I didn't get the error, but according to a certain thread, that's what you do.
    [SIGPIC][/SIGPIC]
    ❤ No more PWI for me~ ❤
    ❝ＷＨＡＴＩＦＴＨＥＳＴＯＲＭＥＮＤＳＡＮＤＩＤＯＮＴＳＥＥＹＯＵ❞
  • _Zappy_ - Heavens Tear
    _Zappy_ - Heavens Tear Posts: 149 Arc User
    edited February 2012
    I got the friends list problem, but I have online notices turned on and I still notice people logging on and off even though I can't see them x.X
    Semi-retired due to continuing mind boggling displays of stupidity from PWI
  • AlysonRose - Heavens Tear
    AlysonRose - Heavens Tear Posts: 624 Arc User
    edited February 2012
    IDK if you meant the thread to be only about issues regarding getting it to DL and run but the teleporter at Corona Order doesn't work. Currently you need to fly across half the new map to get back there again.

    EDIT: I just found a teleporter by the sand tower a little away from the 2 npcs standing in front of it. This is the only point connected to Corona base. I amend my previous statement by saying that their teleporter is as lazy as Sanctuary's instead. You should be able to travel between the 3 bases at least, with branch lines off of each.

    Currently though the sandscape tower tele acts as a central hub mostly.

    2ndEDIT: Just found a town that is not on the map appropriately called the Unseen Gate that also connects to Corona. Soooo disregard my crippling ignorance above.


    ....Look a kitty! =^^=
    [SIGPIC][/SIGPIC]
    f:sneakyf:sneakyf:sneaky
  • Ajiuo - Harshlands
    Ajiuo - Harshlands Posts: 708 Arc User
    edited February 2012
    _Zappy_ - Heavens Tear wrote: »
    I got the friends list problem, but I have online notices turned on and I still notice people logging on and off even though I can't see them x.X

    Try the fix that Kamiah posted, although I don't see how that helps at all lol. I'm not even sure if the GMs knew what they were talking about it. But did you attempt to add anyone and see if that works?
    [SIGPIC][/SIGPIC]
    ❤ No more PWI for me~ ❤
    ❝ＷＨＡＴＩＦＴＨＥＳＴＯＲＭＥＮＤＳＡＮＤＩＤＯＮＴＳＥＥＹＯＵ❞
  • Ajiuo - Harshlands
    Ajiuo - Harshlands Posts: 708 Arc User
    edited February 2012
    AlysonRose - Heavens Tear wrote: »
    IDK if you meant the thread to be only about issues regarding getting it to DL and run but the teleporter at Corona Order doesn't work. Currently you need to fly across half the new map to get back there again.
    Yes that's fine, I will add it to the list.
    [SIGPIC][/SIGPIC]
    ❤ No more PWI for me~ ❤
    ❝ＷＨＡＴＩＦＴＨＥＳＴＯＲＭＥＮＤＳＡＮＤＩＤＯＮＴＳＥＥＹＯＵ❞
  • _Zappy_ - Heavens Tear
    _Zappy_ - Heavens Tear Posts: 149 Arc User
    edited February 2012
    Ah wait my friends list just fixed itself after I restarted the game.
    Semi-retired due to continuing mind boggling displays of stupidity from PWI
  • Jeremied - Sanctuary
    Jeremied - Sanctuary Posts: 2,259 Arc User
    edited February 2012
    b:thanks Thank you for this. I will supply any knowledge I have on issues not yet explained XD
    [SIGPIC][/SIGPIC]
    ~Demon as of 5/6/12 - On the night where the moon is closer to the earth and brighter than any other night in the past 18 years.~

    Slow and steady stays alive~ I'm in no rush, I'm enjoying the journey to end game just as it was ment to be. b:victory
    "You sir, are why I love clerics <3" < Liba - Heaven's Tear
    b:thanks Well thank you Liba<3
  • Ajiuo - Harshlands
    Ajiuo - Harshlands Posts: 708 Arc User
    edited February 2012
    Cleaned it up a bit, hope it's easier to understand/read.
    [SIGPIC][/SIGPIC]
    ❤ No more PWI for me~ ❤
    ❝ＷＨＡＴＩＦＴＨＥＳＴＯＲＭＥＮＤＳＡＮＤＩＤＯＮＴＳＥＥＹＯＵ❞
  • Ajiuo - Harshlands
    Ajiuo - Harshlands Posts: 708 Arc User
    edited February 2012
    Shamelessly bumping this to make sure it atleast stays on first page.
    Added/edited a few more things
    [SIGPIC][/SIGPIC]
    ❤ No more PWI for me~ ❤
    ❝ＷＨＡＴＩＦＴＨＥＳＴＯＲＭＥＮＤＳＡＮＤＩＤＯＮＴＳＥＥＹＯＵ❞
  • Ajiuo - Harshlands
    Ajiuo - Harshlands Posts: 708 Arc User
    edited February 2012
    Once again a bump. Have to log out for the night so any additions will be added in the morning.
    [SIGPIC][/SIGPIC]
    ❤ No more PWI for me~ ❤
    ❝ＷＨＡＴＩＦＴＨＥＳＴＯＲＭＥＮＤＳＡＮＤＩＤＯＮＴＳＥＥＹＯＵ❞
  • stormiebkc
    stormiebkc Posts: 0 Arc User
    edited February 2012
    My mouse isn't working on perfect world since the update, I guess it's something to do with the directx and windows 7... I tried using a regular mouse, and my mouse pad, logging out 3 times, (Which is a pain with no mouse) even resetting my computer! and nope, Since the update I can't use my mouse.
  • nekrofeelyack
    nekrofeelyack Posts: 3 Arc User
    edited February 2012
    Ajiuo - Harshlands wrote: »

    3. After installing, the client will not open PWI; says "Enter game failed"

    As far as I know, there's no fix for it yet. Maybe verify the files or reboot your PC?

    Before I left for work I endeavoured to address this one for everyone. I guess the thread got lost in all the complaining:
    http://pwi-forum.perfectworld.com/showthread.php?t=1297061&page=2

    I'm gonna go play now.
  • Tigerninja - Heavens Tear
    Tigerninja - Heavens Tear Posts: 80 Arc User
    edited February 2012
    b:angry incompetence i must say. if you know the patch has problems, why release it??? just fix it first then release it. now a lot of people are dissatisfied and are QQ'ing with these problems!!!
  • Keine_Gnade - Archosaur
    Keine_Gnade - Archosaur Posts: 5 Arc User
    edited February 2012
    10h so far and not even at 25% yet >.<
  • risuhana
    risuhana Posts: 7 Arc User
    edited February 2012
    I got the invisble people fixed but my mouse pointer is missing.
  • _Zappy_ - Heavens Tear
    _Zappy_ - Heavens Tear Posts: 149 Arc User
    edited February 2012
    rawrbump
    Semi-retired due to continuing mind boggling displays of stupidity from PWI
  • Ajiuo - Harshlands
    Ajiuo - Harshlands Posts: 708 Arc User
    edited February 2012
    Tigerninja - Heavens Tear wrote: »
    b:angry incompetence i must say. if you know the patch has problems, why release it??? just fix it first then release it. now a lot of people are dissatisfied and are QQ'ing with these problems!!!
    Well, like anything, people can't predict EVERYTHING. I'm sure the majority of these problems are with the computer end (I.E. freezing at loading screen) and since not all computers are the same, it's hard to know it will happen.
    Keine_Gnade - Archosaur wrote: »
    10h so far and not even at 25% yet >.<
    Did you manual patch like Frankie said?
    risuhana wrote: »
    I got the invisble people fixed but my mouse pointer is missing.

    Maybe try this
    [SIGPIC][/SIGPIC]
    ❤ No more PWI for me~ ❤
    ❝ＷＨＡＴＩＦＴＨＥＳＴＯＲＭＥＮＤＳＡＮＤＩＤＯＮＴＳＥＥＹＯＵ❞
  • MrJenkins - Harshlands
    MrJenkins - Harshlands Posts: 81 Arc User
    edited February 2012
    Yep, disconnections still haven't been fixed.
    http://www.youtube.com/watch?v=Rd-Ez9_9CpA&feature=related
  • gatecrasher
    gatecrasher Posts: 0 Arc User
    edited February 2012
    well i have number 3 on that list unable to enter game so basically now we cant play at all cos there is no fix to this?
  • Ajiuo - Harshlands
    Ajiuo - Harshlands Posts: 708 Arc User
    edited February 2012
    gatecrasher wrote: »
    well i have number 3 on that list unable to enter game so basically now we cant play at all cos there is no fix to this?

    Currently, I haven't found a solution to it. More than likely you will have to wait it out, sorry.

    @DC problems
    I haven't had any, but that's an issue with PWI as a whole, and there's a LOT of reasons for DCing.
    [SIGPIC][/SIGPIC]
    ❤ No more PWI for me~ ❤
    ❝ＷＨＡＴＩＦＴＨＥＳＴＯＲＭＥＮＤＳＡＮＤＩＤＯＮＴＳＥＥＹＯＵ❞
  • AnomenDelryn - Heavens Tear
    AnomenDelryn - Heavens Tear Posts: 16 Arc User
    edited February 2012
    I'm getting graphics glitches on my toon's faces. Seems to only do this on the old classes. I get white/yellowish spots on the toon's face. Anyone know what might be causing this? I had no problems applying the patch and updating. Didn't need to update direct x.
  • Ajiuo - Harshlands
    Ajiuo - Harshlands Posts: 708 Arc User
    edited February 2012
    AnomenDelryn - Heavens Tear wrote: »
    I'm getting graphics glitches on my toon's faces. Seems to only do this on the old classes. I get white/yellowish spots on the toon's face. Anyone know what might be causing this? I had no problems applying the patch and updating. Didn't need to update direct x.

    I don't have the problem, nor have I heard of it. It could be your graphics card or maybe you do need to update DirectX?
    [SIGPIC][/SIGPIC]
    ❤ No more PWI for me~ ❤
    ❝ＷＨＡＴＩＦＴＨＥＳＴＯＲＭＥＮＤＳＡＮＤＩＤＯＮＴＳＥＥＹＯＵ❞
  • Fintan - Lost City
    Fintan - Lost City Posts: 1,245 Arc User
    edited February 2012
    Ajiuo - Harshlands wrote: »
    @DC problems
    I haven't had any, but that's an issue with PWI as a whole, and there's a LOT of reasons for DCing.

    When they take out a half dozen people on your friends list simultaneously, or you and half your faction, when everyone's spread out across the world, there's not much we can do about it as players, though. So I think it counts as a "known issue persisting from previously".

    Anyhow, how about the various rubberbanding problems? There are quite a number of places on the new map where you pretty much HAVE to fly if you don't want to end up throwing your shoe at your monitor. (Perhaps that's why they changed the autopath behavior? b:chuckle)

    Also, there's the quest tracker's... "quirks". http://pwi-forum.perfectworld.com/showthread.php?t=1296601 is the thread I started on that. I think it's working as intended (or rather that'd be the response), but its current inflexibility and defaults aren't quite what most of us expect one way or another.

    And the only face graphics issue I've seen is after using Violet Dance. I will not screenshot it because then I'd have to zoom back onto my face... *shudder* "When you look into the abyss, the abyss also looks into you" would be the quote that comes to mind... *shudders more*
    [sigpic][/sigpic]
    MuSHRooMS - Lost City (currently inviting new members) b:victory
    WeAreMuSHRooMS.com
  • Mumintroll - Heavens Tear
    Mumintroll - Heavens Tear Posts: 3,393 Arc User
    edited February 2012
    HUGE rubberbanding.
    [SIGPIC][/SIGPIC]
  • Lunnark - Sanctuary
    Lunnark - Sanctuary Posts: 325 Arc User
    edited February 2012
    I didn't see anyone listing a problem that more than one seem to have: the TRACK options for the quest is not working (or if it does, it works only for the new Morai ones). Practically after you press the TRACK QUEST button, nothing will be displayed on screen, as it used to.
    [SIGPIC][/SIGPIC]
  • Ajiuo - Harshlands
    Ajiuo - Harshlands Posts: 708 Arc User
    edited February 2012
    Lunnark - Sanctuary wrote: »
    I didn't see anyone listing a problem that more than one seem to have: the TRACK options for the quest is not working (or if it does, it works only for the new Morai ones). Practically after you press the TRACK QUEST button, nothing will be displayed on screen, as it used to.

    That's not an issue so i didn't bother listing it. All you do is hit the "Show/Hide All" and then click "Track" the quest you want. Done.
    I will add it to the list tho since so many people still ask about it.
    [SIGPIC][/SIGPIC]
    ❤ No more PWI for me~ ❤
    ❝ＷＨＡＴＩＦＴＨＥＳＴＯＲＭＥＮＤＳＡＮＤＩＤＯＮＴＳＥＥＹＯＵ❞
  • Fintan - Lost City
    Fintan - Lost City Posts: 1,245 Arc User
    edited February 2012
    Ajiuo - Harshlands wrote: »
    That's not an issue so i didn't bother listing it. All you do is hit the "Show/Hide All" and then click "Track" the quest you want. Done.
    I will add it to the list tho since so many people still ask about it.

    Spending lots of time in-game since the expansion, I can very confidently say that this does not reliably work for all players, nor all quests. At least, if the goal is to auto-track quests obtained, like we had just 36 short hours ago... (Most recently, before I decided to log out before my eyes fell out, I took my School Teacher daily as well as my OHT daily. The former automatically ended up on my tracker, while the latter did not. The reverse would have been far more useful.)

    That's why I made a thread simply about the quest tracker. It works "differently" and almost everyone I've spoken to in-game has had at least some beef with it. I think that if they made auto-adding quests work properly and if they allowed us to resize the tracker, 90% of issues would be automagically resolved.
    [sigpic][/sigpic]
    MuSHRooMS - Lost City (currently inviting new members) b:victory
    WeAreMuSHRooMS.com
  • laloner
    laloner Posts: 0 Arc User
    edited February 2012
    My pickaxe is upside down now.
    AKA PermaSpark, Heartshatter
  • Ajiuo - Harshlands
    Ajiuo - Harshlands Posts: 708 Arc User
    edited February 2012
    Fintan - Lost City wrote: »
    Spending lots of time in-game since the expansion, I can very confidently say that this does not reliably work for all players, nor all quests. At least, if the goal is to auto-track quests obtained, like we had just 36 short hours ago... (Most recently, before I decided to log out before my eyes fell out, I took my School Teacher daily as well as my OHT daily. The former automatically ended up on my tracker, while the latter did not. The reverse would have been far more useful.)

    That's why I made a thread simply about the quest tracker. It works "differently" and almost everyone I've spoken to in-game has had at least some beef with it. I think that if they made auto-adding quests work properly and if they allowed us to resize the tracker, 90% of issues would be automagically resolved.

    I understand the the quest tracker can be "different" for others, and it doesn't always "auto-track", I'm about 80% positive that missing quests not in tracker, etc, can be fixed by clicking "Show/Hide All" and then "track" quest, in some manner or another. I've had things happen lately where it won't show up after I complete a portion of it, so I would go back and press those buttons a few times and it showed up. There's nothing wrong with the tracker size however, it appears to be the same size as before, only it's designed a little different. The squad list, tho, it soo tiny that it makes it hard to cleric for me.
    laloner wrote: »
    My pickaxe is upside down now.

    FFFFFFFUUUUu Pwi, that is the most important thing! FIX NAO b:angry
    [SIGPIC][/SIGPIC]
    ❤ No more PWI for me~ ❤
    ❝ＷＨＡＴＩＦＴＨＥＳＴＯＲＭＥＮＤＳＡＮＤＩＤＯＮＴＳＥＥＹＯＵ❞
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