Forum whiting out?

Lynndis - Raging Tide
Lynndis - Raging Tide Posts: 7 Arc User
edited May 2011 in Support Desk
Hey guys, I've been going to the forum on and off for a long time to get info on the game when I need it. For a long time I've never had any problems. But lately, for some reason, the forum whites out whenever I try to go to a sub-page. (Such as class discussion.)

The page begins to load just fine. But, after it's all loaded, immediately the toolbar at the bottom of the page says something about google ads or something and the page whites out, acting as if it were an entirely new page. (I hit back, and it takes me back to the forum page, where as soon as it's done loading the same thing happens again.)

The only way I've found I can stop this is as soon as the forum page is done, I hit the "stop loading this page" button. If I time it right, I can move around the page as normal. But then, the same thing will happen when I try to enter a topic/start a new thread, ect. (That being said, I had to do the "stop loading this page" trick to even try and write this post.)

I use Mozilla firefox, but the history wipes every time I "x" it out. I don't think I've updated Mozilla to 4.0, but that shouldn't really matter should it?

If anyone else has been having this problem, or knows how to fix it, I would appreciate the info :) This is making finding information on the forum very tedious.
Post edited by Lynndis - Raging Tide on

Comments

  • Zanryu - Dreamweaver
    Zanryu - Dreamweaver Posts: 7,261 Arc User
    edited May 2011
    It does the same for me, I use Firefox as well. I haven't really looked into how to fix it but if you use Internet Explorer the forums work just fine. God I hate Internet Explorer.... b:surrender
  • nanamango
    nanamango Posts: 135 Arc User
    edited May 2011
    I'm often on the forums but have not yet experience this issue. Please make sure you are using the most recent version of either IE, FireFox or Chrome. Also be sure that you have the most recent Flash Player installed and enabled.

    Perhaps a screenshot will help?

    Cheers!
    b:thanksb:thanksb:thanks
  • LenieClarke - Heavens Tear
    LenieClarke - Heavens Tear Posts: 3,275 Arc User
    edited May 2011
    there's been much talk of this in general discussion; the consensus seems to be that some advertisement, apparently to do with googleadservices.com in some way, is causing this on some versions of firefox.

    personally, i recommend installing the adblock plus and noscript plugins, then using them to block all google ads. i've never had this problem, and i use firefox 3.6.x myself.
    [SIGPIC][/SIGPIC] Heaven's Tear alts: KenLubin, Sou_Hon, JudyCaraco --- level 5x chars.
  • Takayu_kun - Heavens Tear
    Takayu_kun - Heavens Tear Posts: 63 Arc User
    edited May 2011
    BANEOFMYEXISTENCE-1.jpg

    This is what we're talking about.

    I don't know when it started, but it's aggravating the hell out of me.
    The only way I can even *get* to view the forums is if I hit the "cancel" button just before this "white-out" screen takes over.
    It sucks.

    /mopes/
  • Waterfal - Sanctuary
    Waterfal - Sanctuary Posts: 2,723 Arc User
    edited May 2011
    Luckily I don't have that problem at my home computer.
    However at school computer I have the problem with firefox and safari.
    Haven't had problems with it using google chrome and internet explorer yet, however it's pretty annoying to not be able to have all opened web pages in 1 browser.
    I hope the issue will be resolved soon :)
    [SIGPIC][/SIGPIC]
    Thanks Silvychar for the awesome sig :3

    Characters:
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  • storehammy
    storehammy Posts: 37 Arc User
    edited May 2011
    Call Shnuggles.
    D:
    funny-pictures-technical-support-cat.jpg
    O wait, he handles cash shop hurdles.
    x:
    hemoglobin: idk how the hell you can turn the word burrito into something sexual. perversion at its finest
    b:shocked
    Nastassiya - Sanctuary
    A clone of MagicHamsta... wow. He's original but you're not.

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  • Takayu_kun - Heavens Tear
    Takayu_kun - Heavens Tear Posts: 63 Arc User
    edited May 2011
    LenieClarke - Heavens Tear wrote: »
    personally, i recommend installing the adblock plus and noscript plugins, then using them to block all google ads. i've never had this problem, and i use firefox 3.6.x myself.

    I went ahead and installed adblock.
    It's working.
    No more white-screening. <3

    Thanks Lenie!
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited May 2011
    You can try deleting your cookies and cache in your web browser, or use an adblock program if that works for you. b:victory
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
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  • shnuggles
    shnuggles Posts: 7 Arc User
    edited May 2011
    storehammy wrote: »
    Call Shnuggles.
    D:
    funny-pictures-technical-support-cat.jpg
    O wait, he handles cash shop hurdles.
    x:

    Me likey!
    -Your friendly neighborhood Shnuggs-
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    "Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
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    Shnuggles [Shh-nugg-ulls]
    -proper noun
    1. He who turns negativity into giddiness.
    2. Has an IRL cat that plays fetch b:victory

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