Constant DCing

darthpanda16 wrote: »

Don't hate me for posting this, but here are some things that might help you...

Add the game folder and/or game file to the exceptions list in your firewall or antivirus software.

Example: C:\Perfect World Entertainment\Perfect World International

You also might need to temporarily disable your antivirus, MS Security Essentials or Windows Firewall long enough to download, install, patch and login to get into the game, and then turn it back on. Sometimes disabling may not help and you will need to add an exception for the game folder.

It might be Windows, Windows Firewall, Admin (such as running the game as Administrator), UAC, network, or antivirus settings that you will need to change so that they aren't blocking or throttling the game.

You can also try changing your proxy settings for Internet Explorer 8, to have them turned off here: Tools > Internet Options > Connections > LAN Settings > and then untick all of the proxy settings.

If you still need additional help, please Search our Knowledge Base for the terms mentioned above. Let us know what you tried and what errors you got when you reply to us.

Thanks!

darthpanda16 wrote: »

You can post up your traceroute too, see earlier posts for info.

Please make a new post when replying, I might not have seen your ninja edit when I check for new posts! b:victory

darthpanda16 wrote: »

taeeril1 Your traceroute looks fine.

If you are using a university/school network, you may have to contact their IT Department or System Administrators to open ports and add the IPs for the game servers to their allowed domains.

Bogatir - Heavens Tear wrote: »

I don't know if this applies but are you running a router? Several people in my guild had this problem and after removing the router or going to a better one the problem was solved.

kyoten wrote: »

I am having a DC problem as well. I play PW from home on a 1.5mbps Cable connection on my desktop and i also play from work using my laptop on a 6mbps dsl connection. I am getting disconnections constantly on both pc's, on both internet connections. I work as a pc technician for a living and have checked pc temps bypassed routers, tried both wireless and ethernet, even tried from family members homes using my laptop and still get disconnected. I also play hereos of the three kingdoms and world of ******** and have had no DC issues with either of those. Any help would be very much appreciated. I am really enjoying this game and have brought several friends/family over to it who enjoy it very much as well. Thank you



Pc Specs

AMD Athlon X2 2.2Ghz
2 GB DDR2 800Mhz Corsair RAM
WD 7200RPM 320gb Sata Hard drive
Nvidia Geforce 9800GT 512MB PCI-E Graphics
Windows 7 Home Premium

Notebook Specs

AMD Turion X2 2.1Ghz
2 GB DDR2 667Mhz PNY RAM
Seagate 5400RPM 160gb Sata Hard Drive
ATI Radeon X1200M 256MB Graphics
Windows 7 Home Premium