HT server problems!

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13

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  • _Azela_ - Heavens Tear
    _Azela_ - Heavens Tear Posts: 11 Arc User
    edited September 2010
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    sangkuriang1 wrote: »
    They have bad ips/servers from the dns lookup.

    Some of the ips returned from nslookup works fine. Here is how to fix it and get logged in:

    Go to your element\userdata\server folder, and open serverlist.txt

    Replace the line that has Heavens Tear:
    Heavens Tear (PvE) West 29000:pwigc4.perfectworld.com 3


    with this:
    Heavens Tear (PvE) West 29000:64.74.134.39 3

    So, basically you just replace pwigc4.perfectworld.com with ip address 64.74.134.39, and you should be fine.


    b:kissb:victory you're a king, thks a lot
  • Miugre - Heavens Tear
    Miugre - Heavens Tear Posts: 2,390 Arc User
    edited September 2010
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    sangkuriang1 wrote: »
    They have bad ips/servers from the dns lookup.

    Some of the ips returned from nslookup works fine. Here is how to fix it and get logged in:

    Go to your element\userdata\server folder, and open serverlist.txt

    Replace the line that has Heavens Tear:
    Heavens Tear (PvE) West 29000:pwigc4.perfectworld.com 3


    with this:
    Heavens Tear (PvE) West 29000:64.74.134.39 3

    So, basically you just replace pwigc4.perfectworld.com with ip address 64.74.134.39, and you should be fine.
    Is that kosher? <_>

    I mean, PWE gets a bit picky about "editing game files." I understand what you're doing in theory, but I'm wondering if someone could get banhammered for it. >_>
    [SIGPIC][/SIGPIC]
    Yes, I'm still a stubborn holdout in favor of the old game. Haters gonna hate. ;]

    Other Active Characters:
    LigerKing (Barb), Girasole (BM), Shamsheer (Sin), ArborSoul (Mystic).
  • Krades - Heavens Tear
    Krades - Heavens Tear Posts: 26 Arc User
    edited September 2010
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    Aryannamage wrote: »
    He is currently in Europe to be more exact in Amsterdam/Netherlands. I am in the UK so not sleeping with him thank you very much.

    o.o helping out perfectworld.EU i guessb:laugh
  • Gaijen - Sanctuary
    Gaijen - Sanctuary Posts: 109 Arc User
    edited September 2010
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    youwantit08 wrote: »
    I feel like I'm playing silkroad trying to get in a sever

    At least you won't have to deal with all the botters once you do get in here. lol They should change their name to Botroad. You can't swing a dead cat without hitting 10 or 20 botters there.
    [SIGPIC][/SIGPIC]
    Some people are like Slinkies. They aren't really good for anything, but you can't help but smile when you see one falling down stairs. b:chuckle

    Helpdesk: Double click on "My Computer"
    User: I can't see your computer.
    Helpdesk: No, double click on "My Computer" on your computer.
    User: Huh?
    Helpdesk: There is an icon on your computer labeled "My Computer". Double click on it.
    User: What's your computer doing on mine?
  • ElfyPrincess - Heavens Tear
    ElfyPrincess - Heavens Tear Posts: 16 Arc User
    edited September 2010
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    Po_on - Heavens Tear wrote: »
    Everyone do what sangkuriang1 said, replace the server address with the IP address. Worked perfect for me, +1 to you my friend.

    Unfortunately, there is nothing to do with DNS as it was some months ago. This time problem is another..
  • TheSentineI - Heavens Tear
    TheSentineI - Heavens Tear Posts: 1 Arc User
    edited September 2010
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    sangkuriang1 wrote: »
    They have bad ips/servers from the dns lookup.

    Some of the ips returned from nslookup works fine. Here is how to fix it and get logged in:

    Go to your element\userdata\server folder, and open serverlist.txt

    Replace the line that has Heavens Tear:
    Heavens Tear (PvE) West 29000:pwigc4.perfectworld.com 3


    with this:
    Heavens Tear (PvE) West 29000:64.74.134.39 3

    So, basically you just replace pwigc4.perfectworld.com with ip address 64.74.134.39, and you should be fine.


    do what he/she said worked like a charm for me. make a backup of the file just incase :p
    +1
  • Corvanna - Heavens Tear
    Corvanna - Heavens Tear Posts: 17 Arc User
    edited September 2010
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    sangkuriang1 wrote: »
    They have bad ips/servers from the dns lookup.

    Some of the ips returned from nslookup works fine. Here is how to fix it and get logged in:

    Go to your element\userdata\server folder, and open serverlist.txt

    Replace the line that has Heavens Tear:
    Heavens Tear (PvE) West 29000:pwigc4.perfectworld.com 3


    with this:
    Heavens Tear (PvE) West 29000:64.74.134.39 3

    So, basically you just replace pwigc4.perfectworld.com with ip address 64.74.134.39, and you should be fine.

    Works like a charm b:victory
    Thank you dear b:kiss
  • DarkLizzy - Heavens Tear
    DarkLizzy - Heavens Tear Posts: 32 Arc User
    edited September 2010
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    b:victoryb:victory
  • sangkuriang1
    sangkuriang1 Posts: 5 Arc User
    edited September 2010
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    This problem won't be fixed until their technicians do one of these:
    * remove the bad DNS entries of the bad ips, and these won't be propagated to all dns servers' cache is flushed

    * they find out which servers with those failed ip had failed, and fix them or whatever network interface with the bad ip is bad, or bad routing to the ip, whatever that causes the ip to be unreachable.


    The reason that you can login, and reset computer and try to login again then you can't, is because each DNS query returns random IP from the list of IP address they configured.


    Thus, if you wanna get back in, read my earlier post in this thread on how to fix it and enjoy your game.
  • Po_on - Heavens Tear
    Po_on - Heavens Tear Posts: 15 Arc User
    edited September 2010
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    Miugre - Heavens Tear wrote: »
    Is that kosher? <_>

    I mean, PWE gets a bit picky about "editing game files." I understand what you're doing in theory, but I'm wondering if someone could get banhammered for it. >_>

    I don't see why you would get banned, you're technically not changing anything at all.

    If you will, the IP is the technical version of the regular server address.
  • Ladydeadlock - Heavens Tear
    Ladydeadlock - Heavens Tear Posts: 366 Arc User
    edited September 2010
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    OMFG still can't get in. I want 100 tiger packs be sent to my mailbox as a compensation for this.
    *Semi retired*
  • Nowitsawn - Heavens Tear
    Nowitsawn - Heavens Tear Posts: 4,864 Arc User
    edited September 2010
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    Aryannamage wrote: »
    He is currently in Europe to be more exact in Amsterdam/Netherlands.

    OI, what's he doing on MY turf?! b:irritated

    Oh and I dunno, but I just got in.
    [SIGPIC][/SIGPIC]
  • Evict - Heavens Tear
    Evict - Heavens Tear Posts: 2,301 Arc User
    edited September 2010
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    Ladydeadlock - Heavens Tear wrote: »
    OMFG still can't get in. I want 100 tiger packs be sent to my mailbox as a compensation for this.

    That's what I said! HT has lost 6 hours of 2x exp/spirit. We are enraged!
    [SIGPIC][/SIGPIC]
    Dysk is my tasty chimichanga. <3
  • Po_on - Heavens Tear
    Po_on - Heavens Tear Posts: 15 Arc User
    edited September 2010
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    Ladydeadlock - Heavens Tear wrote: »
    OMFG still can't get in. I want 100 tiger packs be sent to my mailbox as a compensation for this.

    Give me your address, I'll come solve your problems b:mischievous

    I'm like a sexy plumber....but over the internet....and sexier
  • sangkuriang1
    sangkuriang1 Posts: 5 Arc User
    edited September 2010
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    Po_on - Heavens Tear wrote: »
    I don't see why you would get banned, you're technically not changing anything at all.

    If you will, the IP is the technical version of the regular server address.

    lol, thus I am posting this using dummy account. If they wanna ban me, I am ready for it. I just wanna help you all. b:byeb:victory
  • orinj
    orinj Posts: 460 admin
    edited September 2010
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    hi, guys and gals.

    we are aware of the issue and working on a fix.

    thank you,

    oj
    F.E.A.R. has two meanings: Forget Everything And Run - OR - Face Everything And Rise. The choice is yours, my friend.
  • Corvanna - Heavens Tear
    Corvanna - Heavens Tear Posts: 17 Arc User
    edited September 2010
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    Miugre - Heavens Tear wrote: »
    Is that kosher? <_>

    I mean, PWE gets a bit picky about "editing game files." I understand what you're doing in theory, but I'm wondering if someone could get banhammered for it. >_>

    No I don't think they will ban ppl for that since it's their fault in the first place that server don't work for some players.

    Now that a player comes up with a fix that works actually saves them time and money.

    Kinda sad really that the players are doing the dev's jobs for them.

    Oh and kudos to Ayanna for being the fastest to respond to this problem b:thanksb:kiss
  • pimpdale82
    pimpdale82 Posts: 4 Arc User
    edited September 2010
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    Ladydeadlock - Heavens Tear wrote: »
    OMFG still can't get in. I want 100 tiger packs be sent to my mailbox as a compensation for this.



    it's up and running well for me that is try now you should get in and i never done any editing at all, files are not the problem you can't fix what aint broke :p
  • Ladydeadlock - Heavens Tear
    Ladydeadlock - Heavens Tear Posts: 366 Arc User
    edited September 2010
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    Evict - Heavens Tear wrote: »
    That's what I said! HT has lost 6 hours of 2x exp/spirit. We are enraged!

    I got in now..


    Enrage will pay back for this b:angry
    *Semi retired*
  • Po_on - Heavens Tear
    Po_on - Heavens Tear Posts: 15 Arc User
    edited September 2010
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    Ladydeadlock - Heavens Tear wrote: »
    I got in now..


    Enrage will pay back for this b:angry

    In mirages
  • Baalzor - Heavens Tear
    Baalzor - Heavens Tear Posts: 272 Arc User
    edited September 2010
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    i keep getting raging tide server as an option, all the time. what the hell...
    why would that be banable sang ? u didnt change anything...
    http:// fr.xfire.com/video/36f4d6/
    RUBBERBAND \o/
  • Lubys - Harshlands
    Lubys - Harshlands Posts: 1 Arc User
    edited September 2010
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    Evict - Heavens Tear wrote: »
    That's what I said! HT has lost 6 hours of 2x exp/spirit. We are enraged!

    I thought double exp starts at 5:00 pm.
  • Amencat - Sanctuary
    Amencat - Sanctuary Posts: 484 Arc User
    edited September 2010
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    lol this suck for you ht-ppl b:chuckle
    Some Rules each PWI Gamer should know
    1. Dont break this rules & no matter what: DONT TRUST ANYONE!
    2. Dont pay wine or heads fee (like to get kicked after that?) b:chuckle
    3. Dont borrow items (since when return gms scammed stuff?) b:embarrass
    4. Dont use your password in faction-forums (like hacks?) b:fatb
    5. Dont give your mats to the tt-banker (obvious, not?) b:beg
    6. Dont wait for help, or heals, or any other miracles,... (for more examples just play pwi and you will hate the whole humanity) b:bye
  • ValFera - Heavens Tear
    ValFera - Heavens Tear Posts: 209 Arc User
    edited September 2010
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    Evict - Heavens Tear wrote: »
    That's what I said! HT has lost 6 hours of 2x exp/spirit. We are enraged!


    Hey enraged Imbecile:

    Go back to school and learn how to read with comprehension!!!!

    2x EXP / 2x Spirit on all servers for the entire month of September, starting September 1st at 5:00PM PDT!

    It has not started yet!!!!
    Leader - Hikari LVL3 PVE Faction {Heavens Tear}

    Hikari is the Light.
    RESPECT is part of the Light so when you show others respect you show them the light.
    TRUTH is part of the Light, so if you find deception put light on it for all to see.

    [SIGPIC][/SIGPIC]
  • Knownase - Heavens Tear
    Knownase - Heavens Tear Posts: 6,959 Arc User
    edited September 2010
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    inb4pplblameEnrageforthis
    [SIGPIC][/SIGPIC]
    b:flowerHave a Techno Rave Flower!b:flower

    -Self-Proclaimed TW commentator of HT-
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  • foxysmile
    foxysmile Posts: 3 Arc User
    edited September 2010
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    hurray for game maintenances .. we is breaking what the patching doesnt lmao
  • Summer_Blush - Heavens Tear
    Summer_Blush - Heavens Tear Posts: 1,187 Arc User
    edited September 2010
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    ValFera - Heavens Tear wrote: »

    Hey enraged Imbecile:

    Go back to school and learn how to read with comprehension!!!!

    2x EXP / 2x Spirit on all servers for the entire month of September, starting September 1st at 5:00PM PDT!

    It has not started yet!!!!

    what has been seen cannot be unseen :P
    [SIGPIC][/SIGPIC]
  • Miugre - Heavens Tear
    Miugre - Heavens Tear Posts: 2,390 Arc User
    edited September 2010
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    I choose to blame Enrage because I can.

    Also, because it's funny. ;]
    [SIGPIC][/SIGPIC]
    Yes, I'm still a stubborn holdout in favor of the old game. Haters gonna hate. ;]

    Other Active Characters:
    LigerKing (Barb), Girasole (BM), Shamsheer (Sin), ArborSoul (Mystic).
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited September 2010
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    The server has been up and players have been on it after maintenance, I just went over things with engineering and CS to verify this.

    Here are some things that might help you. Please go over this information thoroughly, because these are the most common things that mess with some servers and IPs after server maintenance that players have to deal with.

    Add the game folder and/or game file to the exceptions list in your firewall or antivirus software.

    Example: C:\Perfect World Entertainment\Perfect World International

    You also might need to temporarily disable your antivirus, MS Security Essentials or Windows Firewall long enough to download, install, patch and login to get into the game, and then turn it back on. Sometimes disabling may not help and you will need to add an exception for the game folder.

    It might be Windows, Windows Firewall, Admin (such as running the game as Administrator), UAC, network, or antivirus settings that you will need to change so that they aren't blocking or throttling the game.

    You can also try changing your proxy settings for Internet Explorer 8, to have them turned off here: Tools > Internet Options > Connections > LAN Settings > and then untick all of the proxy settings.

    If you still need additional help, please Search our Knowledge Base for the terms mentioned above. Let us know what you tried and what errors you got when you reply to us.

    Thanks!
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • sangkuriang1
    sangkuriang1 Posts: 5 Arc User
    edited September 2010
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    Doh... blaming antivirus/firewall... it was clearly they have bad ips...

    Proven that cannot reach port 29000 from several locations from several continents on the bad ip.

    Also proven that the users who edit their serverlists.txt file can login right away... Just trying to save your face?

    I guess they just silently fix the bad ips, and then blame users for their own firewall/antivirus. Clearly nothing had changed on the user's side. They had been able to play hours before, and they can't after that. Just as simple as that.
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