Specific Character will not connect

Leverebos - Heavens Tear
Leverebos - Heavens Tear Posts: 16 Arc User
edited March 2010 in Support Desk
I have a specific character that will not log on to the game, but I do not recieve the reportbug crash that seems to be much more common. Instead it goes through the normal process until the black screen and the message "Entering Perfect World" comes up, even the in-game music starts as if the login was successful. However it goes no farther than this screen and after a minute or two, I get the disconnected, please log in again message.
No other character of mine has been affected by this problem, including those on the same server.
I have already tried computer restart, verify files, and all the instructions for the similar "reportbug" login crash. Nothing has worked.
Peace through superior firepower.
Post edited by Leverebos - Heavens Tear on

Comments

  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited March 2010
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two

  • Lorsis - Lost City
    Lorsis - Lost City Posts: 74 Arc User
    edited March 2010
    try reinstalling game

    i had same issue, it helped
  • Leverebos - Heavens Tear
    Leverebos - Heavens Tear Posts: 16 Arc User
    edited March 2010
    I even tried that, nothing has worked
    Peace through superior firepower.
  • Leverebos - Heavens Tear
    Leverebos - Heavens Tear Posts: 16 Arc User
    edited March 2010
    Here this is the screen I get every time, even after every suggestion I've gotten so far, this is all that happens

    2010-03-1407-36-29.jpg
    Peace through superior firepower.
  • Leverebos - Heavens Tear
    Leverebos - Heavens Tear Posts: 16 Arc User
    edited March 2010
    Still nothing on this? Its been a few days and I've got no farther with this issue.
    So far I've tried every thing in this fix [ http://pwi-forum.perfectworld.com/sh...1&postcount=35 ]
    I've reinstalled and verified all files, and still, one specific character will not log on.
    All I get is the screen shown above after about 2 minutes. Every time.
    I would still like to start a new character on the new server tomorrow, but I don't want to waste the time or money for it to fall victim to this same problem that nobody can seem to fix.
    Peace through superior firepower.
  • Leverebos - Heavens Tear
    Leverebos - Heavens Tear Posts: 16 Arc User
    edited March 2010
    Okay so I Finally get through to live chat help, and GM fixes this problem in a matter of minutes.
    Unfortunately, silly me, I didn't ask what caused this or how to prevent it from happening again. What happens? I can't log in again about an hour later.
    Could we try this again and maybe fill me and everyone else in on this?
    Peace through superior firepower.
This discussion has been closed.