"Unable to Connect Server"

2

Comments

  • doghredoghredoghre
    doghredoghredoghre Posts: 18 Arc User
    edited September 2009
    yap my friend his PWI works just fine and i did verify my files but no luck, and LHOOD thanks for your help but sadly no luck it didn't work for me but thanks again
  • DuckeyBoy - Heavens Tear
    DuckeyBoy - Heavens Tear Posts: 1 Arc User
    edited September 2009
    doghredoghredoghre wrote: »
    yap my friend his PWI works just fine and i did verify my files but no luck, and LHOOD thanks for your help but sadly no luck it didn't work for me but thanks again

    did you update both patches 1 and 2?
  • doghredoghredoghre
    doghredoghredoghre Posts: 18 Arc User
    edited September 2009
    every thing is updated and verified
  • vtorie
    vtorie Posts: 6 Arc User
    edited September 2009
    i'm having the same problem, checked everything also. =/
  • RisenPhoenix - Sanctuary
    RisenPhoenix - Sanctuary Posts: 593 Arc User
    edited September 2009
    Been having this issue, and this past weekend has been at its worst. I am up to date with all patches, verified them all, and am hard-lined to my cable modem through my pc, with my antivirus program allowing full access to PWI, always has been.

    Need some suggestions, please. Getting tired of seeing, Unable to Connect to Server >.<
    [SIGPIC][/SIGPIC]Duke Shouts: WTT PWI for Your Credit Card! It is the duty of all warriors to do so NAO! b:bye LeirtA - Lost City PWI = Pay2Win International

    b:bye Quit as of 10/09 b:bye
  • musicon08
    musicon08 Posts: 2 Arc User
    edited September 2009
    Having the same problem "unable to connect to server"
    If someone know the solution, please reply my message!

    thnx
  • thesilentman
    thesilentman Posts: 0 Arc User
    edited September 2009
    problem is resolved now
  • Il_Marto - Harshlands
    Il_Marto - Harshlands Posts: 7 Arc User
    edited September 2009
    this is when i try to use the cable conection directly into the pc
    2bp1cm.jpg

    and this is when i conect the same cable to my wireless...
    2zgu2x2.jpg

    and if i try to play from another place(not my house),its the same as the first pic.
    ........................................
    help your players out...
  • wingsavant
    wingsavant Posts: 5 Arc User
    edited September 2009
    Since I'm having this problem, and what I get is the same img as the first one in the post above, and I'm using a cable connection, I think I'll co connect to wireless and try and see if that fixes it...
  • Combat - Harshlands
    Combat - Harshlands Posts: 1 Arc User
    edited September 2009
    help us plz i got same problem for a week and yestrday it worked in the morning before i go school i go to school back and it didnt worked
  • dtz
    dtz Posts: 12 Arc User
    edited September 2009
    With spelling and grammar like that, I think you need to be spending more time in school and less playing games, because... Damn.
    Rank 8 Foundry Grand Master

    Check out my Foundry questline, The Brightstone Explorers' Guild.
  • fiznik
    fiznik Posts: 105 Arc User
    edited September 2009
    Unfortunately I still have the same problems mentioned here as well. Sometimes I can log in, sometimes I can't. I've submitted many tickets at this point as well to no avail. My internet works fine, all other games, apps, etc work absolutely fine. PWI is the only program I have issues with. Glad I haven't paid for a program that only works once in a rare while with no CS to speak of......
  • fiznik
    fiznik Posts: 105 Arc User
    edited September 2009
    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Scott>tracert pwieast2.perfectworld.com

    Tracing route to pwieast2.perfectworld.com [74.201.183.24]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms 192.168.2.1
    2 13 ms 15 ms 11 ms cable1-0.albynyqby-ar403.nyroc.rr.com [67.248.96
    .1]
    3 13 ms 12 ms 12 ms gig2-7.albynyqby-swt01.nyroc.rr.com [24.29.39.57
    ]
    4 15 ms 14 ms 15 ms gig0-0-0.albynytry-rtr02.nyroc.rr.com [24.29.39.
    161]
    5 13 ms 15 ms 15 ms gig1-1-0.albynywav-rtr01.nyroc.rr.com [24.29.37.
    45]
    6 15 ms 14 ms 15 ms ge-1-0-0.albynywav-rtr03.nyroc.rr.com [24.24.7.2
    1]
    7 72 ms 20 ms 18 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]
    8 19 ms 82 ms 21 ms ae-1-0.pr0.nyc20.tbone.rr.com [66.109.6.163]
    9 47 ms 47 ms 46 ms 209.220.16.69.ptr.us.xo.net [209.220.16.69]
    10 48 ms 47 ms 47 ms 207.88.15.22.ptr.us.xo.net [207.88.15.22]
    11 47 ms 48 ms 46 ms te2-0-0.cvr3.nyc-ny.us.xo.net [207.88.86.178]
    12 19 ms 21 ms 21 ms 207.88.182.82.ptr.us.xo.net [207.88.182.82]
    13 21 ms 21 ms 23 ms border1.pc1-bbnet1.nyj001.pnap.net [216.52.95.9]

    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Users\Scott>tracert pwieas12.perfectworld.com
    Unable to resolve target system name pwieas12.perfectworld.com.

    C:\Users\Scott>tracert pwieast2.perfectworld.com

    Tracing route to pwieast2.perfectworld.com [74.201.183.24]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms 192.168.2.1
    2 12 ms 12 ms 12 ms cable1-0.albynyqby-ar403.nyroc.rr.com [67.248.96
    .1]
    3 18 ms 11 ms 12 ms gig2-7.albynyqby-swt01.nyroc.rr.com [24.29.39.57
    ]
    4 11 ms 12 ms 12 ms gig0-0-0.albynytry-rtr02.nyroc.rr.com [24.29.39.
    161]
    5 16 ms 11 ms 15 ms gig1-1-0.albynywav-rtr01.nyroc.rr.com [24.29.37.
    45]
    6 15 ms 15 ms 15 ms ge-1-0-0.albynywav-rtr03.nyroc.rr.com [24.24.7.2
    1]
    7 19 ms 18 ms 18 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]
    8 20 ms 77 ms 20 ms ae-1-0.pr0.nyc20.tbone.rr.com [66.109.6.163]
    9 45 ms 44 ms 105 ms 209.220.16.69.ptr.us.xo.net [209.220.16.69]
    10 * 47 ms 47 ms 207.88.15.22.ptr.us.xo.net [207.88.15.22]
    11 44 ms 44 ms 47 ms te2-0-0.cvr3.nyc-ny.us.xo.net [207.88.86.178]
    12 22 ms 21 ms 22 ms 207.88.182.82.ptr.us.xo.net [207.88.182.82]
    13 22 ms 22 ms 21 ms border1.pc1-bbnet1.nyj001.pnap.net [216.52.95.9]

    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.

    Stopped early on second, but trace route appears to fail at same place either server, same as previous post.........coincidence>
  • drazbo
    drazbo Posts: 1 Arc User
    edited October 2009
    does anyone know how long they are going to be down
  • Drazo - Dreamweaver
    Drazo - Dreamweaver Posts: 2,187 Arc User
    edited October 2009
    Hey your name is too similar to mine. b:angry

    Er....yes they're supposed to be down for another 45 minutes yet or sooner if all goes well. But this thread was created a few days ago and thus has nothing to do with the ongoing maintenance.
    Non-mule characters:

    [SIGPIC][/SIGPIC]....and Drazomyst.
  • Jibbe - Sanctuary
    Jibbe - Sanctuary Posts: 35 Arc User
    edited October 2009
    so bottom line, wats the way to fix this ? >_> i played around with my servers a bit to try to get a higher internet speed but doubt all the other ppl writing on this thread did the same :P
    [SIGPIC][/SIGPIC]
  • mjhardy
    mjhardy Posts: 1 Arc User
    edited October 2009
    my cusin told me about this game and i have been wanting to play all day and i just got it downloaded and i have the same thing happing to me can anyone let me know what im doing wrong

    this is making me mad b:angry b:angry

    and sad that i cant play b:sad b:cry
  • XxSNOOPYxX - Dreamweaver
    XxSNOOPYxX - Dreamweaver Posts: 3 Arc User
    edited October 2009
    Drazo - Dreamweaver wrote: »
    Hey your name is too similar to mine. b:angry

    Er....yes they're supposed to be down for another 45 minutes yet or sooner if all goes well. But this thread was created a few days ago and thus has nothing to do with the ongoing maintenance.

    So... Theres a matinence right now?... I dont see a post or note anywhere about it... b:surrender
  • XMeaghanx - Harshlands
    XMeaghanx - Harshlands Posts: 1 Arc User
    edited October 2009
    b:irritatedits maintenance?? they couldve warned us..... b:irritated
  • XxSNOOPYxX - Dreamweaver
    XxSNOOPYxX - Dreamweaver Posts: 3 Arc User
    edited October 2009
    Is kinda past 45 minutes I think... b:worried
    Are you sure this is a matinence?

    Also, why didn't pwi give any notice about it? b:puzzled

    Or is there another reason for this? b:sweat

    Is it working right now for anyone here? b:irritated

    EDIT: "O, its working now...=]" Ignore this post now..
  • VVhy - Sanctuary
    VVhy - Sanctuary Posts: 34 Arc User
    edited October 2009
    Lyte - Lost City wrote: »
    So Ive been playing PWI for over a year now, and I just uninstalled the game, checked my firewall permissions, opened ports, and updated the patcher and client... I still can;t connect. I can update, but it currently shows every single server down from my client. I checked the site, which says they are online, any idea what the problem could be? Obviously, I am not the only one suffering here ^^

    same problem
    b:laugh That is all
  • chesticles
    chesticles Posts: 424 Arc User
    edited October 2009
    After every update, it is a good idea to verify your game files by pressing verify on the launcher before pressing the start button. Also check your firewall isnt blocking your connection by shutting it off for a second while you try to connect.

    If you can connect when its off then it is blocking your connection.

    If doing the above doesnt help,

    try sending a ticket to Customer Support @:

    http://support.perfectworld.com/ticketing
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  • Monoftalmus - Heavens Tear
    Monoftalmus - Heavens Tear Posts: 701 Arc User
    edited October 2009
    yea gang, i got it working on Windows 7, but then after Win update its not working again, non of the issues support has is going to fix the problem, its mostly about drivers and win service's, they have to update more details or contack Microsoft for more info, coz this is not going to work.

    Atm i cant log ingame, and i was able to log few hours ago, now, drivers did work, not one of the issues (that are pretty simple and i dont belive that anyobody can not know about those) mentioned in the Admins posts are in stake here, its about drivers and Microsoft Tech support.
    Fortune favors the brave

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  • fiznik
    fiznik Posts: 105 Arc User
    edited October 2009
    Well i was finally contacted once by CS, they told me the same useless **** that is already posted on the forums and never responded to any of my questions since. Still having the same issue, no firewall, blah blah blah. What a joke.
  • Chaotica_ - Heavens Tear
    Chaotica_ - Heavens Tear Posts: 63 Arc User
    edited October 2009
    chesticles wrote: »
    After every update, it is a good idea to verify your game files by pressing verify on the launcher before pressing the start button. Also check your firewall isnt blocking your connection by shutting it off for a second while you try to connect.

    If you can connect when its off then it is blocking your connection.

    If doing the above doesnt help,

    try sending a ticket to Customer Support @:

    http://support.perfectworld.com/ticketing

    Done and done. Sent a ticket over 24 hours ago, so I hope for a response soon.
  • chesticles
    chesticles Posts: 424 Arc User
    edited October 2009
    Tickets can take 3-5 business days (Monday - Friday) to get a response.

    Most likely it wont be looked at till at least Monday, so please be patient.

    Do not send another ticket regarding the same issue because it will just bump your ticket back to the bottom causing a long delay in a response.

    Be sure to check your email everyday next week for a response :)
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  • Chaotica_ - Heavens Tear
    Chaotica_ - Heavens Tear Posts: 63 Arc User
    edited October 2009
    Fine. too bad they don't compensate us with something for us this, it's not our fault, and seems like a lot are able to play, while a lot of players can't. I could have lvl'd at this time, earn money, talk to my friends etc. Not to mention the lost EXP thanks to dying cuz of the lags and disconnections...
  • Shinji_ - Harshlands
    Shinji_ - Harshlands Posts: 22 Arc User
    edited October 2009
    Chaotica_ - Heavens Tear wrote: »
    Fine. too bad they don't compensate us with something for us this, it's not our fault, and seems like a lot are able to play, while a lot of players can't. I could have lvl'd at this time, earn money, talk to my friends etc. Not to mention the lost EXP thanks to dying cuz of the lags and disconnections...

    Yeah, that sucks, and me i havent been able to log in for about 3 days now
    b:coolb
  • fiznik
    fiznik Posts: 105 Arc User
    edited October 2009
    3-5 days would be nice, this has been going on for 2 months now though....
  • musicon08
    musicon08 Posts: 2 Arc User
    edited October 2009
    I ve got a reponse to my ticket to reinstall the game.
    Thats my third time and still I cant connect!
This discussion has been closed.

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