Why Can't I Play...??? Help Me Plz

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_SWAGGY_ - Dreamweaver
_SWAGGY_ - Dreamweaver Posts: 11 Arc User
edited September 2009 in Support Desk
Hi, I signed out to go take a shower and when i can back and tried to sign in it said, "Your current client program is too low, Please exit and update."b:sad

I updated it 3 times b:cry with both of the 9/23/09 Patches and its still saying, "Your current client program is too low, Please exit and update."
I dont know what to do... Anyone know what i can do.??b:surrender
♣♦~M.$.K~♦♣
Post edited by _SWAGGY_ - Dreamweaver on

Comments

  • DarkSniper - Lost City
    DarkSniper - Lost City Posts: 1,830 Arc User
    edited September 2009
    Options
    Try exiting and updating.
    The only way to win is to quit. b:bye
  • MystiMonk - Sanctuary
    MystiMonk - Sanctuary Posts: 4,286 Arc User
    edited September 2009
    Options
    There are 2 patches you have to click verify then pick the second patch.
    Looking for a decent casual understanding Faction.
  • _SWAGGY_ - Dreamweaver
    _SWAGGY_ - Dreamweaver Posts: 11 Arc User
    edited September 2009
    Options
    I did, I did it like 3 or 4 times and its still saying the same thing.
    ♣♦~M.$.K~♦♣
  • MystiMonk - Sanctuary
    MystiMonk - Sanctuary Posts: 4,286 Arc User
    edited September 2009
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    Then you might want to download the patch manually and install from the .exe.It would be best to get this answered in the Tech forum or support.
    Looking for a decent casual understanding Faction.
  • _SWAGGY_ - Dreamweaver
    _SWAGGY_ - Dreamweaver Posts: 11 Arc User
    edited September 2009
    Options
    You know when you Open the PerfectWorld icon on your desktop and a breifing comes up that gives you the options of Start, Update Upd Setting.... it says click Start, but then when i put in my username and password "Your current client program is too low, Please exit and update."<
    this pops up.
    ♣♦~M.$.K~♦♣
  • _SWAGGY_ - Dreamweaver
    _SWAGGY_ - Dreamweaver Posts: 11 Arc User
    edited September 2009
    Options
    Hi, I signed out to go take a shower and when i can back and tried to sign in it said, "Your current client program is too low, Please exit and update."b:sad

    I updated it 3 times b:cry with both of the 9/23/09 Patches and its still saying, "Your current client program is too low, Please exit and update."
    I dont know what to do... Anyone know what i can do.??
    b:surrender
    ♣♦~M.$.K~♦♣
  • _SWAGGY_ - Dreamweaver
    _SWAGGY_ - Dreamweaver Posts: 11 Arc User
    edited September 2009
    Options
    I dont know what else to do, i downloaded both patches directly from the website and its giving me the same response. Whats the website to write up the ticket things again, i forgot...b:surrender
    ♣♦~M.$.K~♦♣
  • _SWAGGY_ - Dreamweaver
    _SWAGGY_ - Dreamweaver Posts: 11 Arc User
    edited September 2009
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    b:sadWhen you try to log in and it tells you, "Your current client program is too low, Please exit and update." and you've tried downloading the patches directly, is ReDownloading the game bad in ANY way.?b:surrender
    ♣♦~M.$.K~♦♣
  • MystiMonk - Sanctuary
    MystiMonk - Sanctuary Posts: 4,286 Arc User
    edited September 2009
    Options
    Where it says support up there to the right and it would of been better to have mod move this instead of making a new thread in Tech forum.

    You sure you downloaded the right patch take screenshot of the log in screen.
    Looking for a decent casual understanding Faction.
  • Barbariankev - Heavens Tear
    Barbariankev - Heavens Tear Posts: 831 Arc User
    edited September 2009
    Options
    did you do a verify yet some file in your patcher might be corrupted
    its impossible to always do the right thing we all make mistakes i am not different from that
    just try to be a good person

    english isn't my native language so there might be a few spelling/grammatical errors in my posts
  • pand0ra
    pand0ra Posts: 5 Arc User
    edited September 2009
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    _SWAGGY_ - Dreamweaver wrote: »
    I dont know what else to do, i downloaded both patches directly from the website and its giving me the same response. Whats the website to write up the ticket things again, i forgot...b:surrender

    http://support.perfectworld.com/ticketing
  • pand0ra
    pand0ra Posts: 5 Arc User
    edited September 2009
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    Making many threads with the same issue is not going to get it resolved any sooner.. ATM it's 0 : 49 AM Pacific time, there might not be any Admin/GM's online.

    If you've installed a fresh copy of the game, you need to repatch. Have you tried the automatic patching.. it should get you all the patches in order..
    Make sure all game instances are closed when trying to update..

    EDIT: Merged threads made me double post >.>
  • MagicHamsta - Lost City
    MagicHamsta - Lost City Posts: 10,466 Arc User
    edited September 2009
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    _SWAGGY_ - Dreamweaver wrote: »
    b:sadWhen you try to log in and it tells you, "Your current client program is too low, Please exit and update." and you've tried downloading the patches directly, is ReDownloading the game bad in ANY way.?b:surrender

    Provided you have correctly uninstalled the game. Redownloading and installing is not bad. although probably a waste of time.
    try turning off PWI and going back on.
    I'm not 100% sure but it seems like you didn't bother to update the patch.
    Try restarting your computer if that doesn't work.
    darthpanda16: Firefox crashed on me. Aryannamage: I don't think I am a GM that would be new.
    Hawk:Do this. closing thread
    frankieraye: I'll see if we can replace the woman with a stick figure and the tiger fangs with marshmallows.//Issues like these need to get escalated quickly to minimize the damage.
    Kantorek: Yeah.. you should try it. It's awesome.
    Sihndra: Nope- not currently possible under any circumstances. Sorry.
    LokisDottir: I mean...not haunting the forums, nope nope..
    Konariraiden: You don't know what you are up against. You will lose.
    Waiting for...Hamster Packs!
    58% chance to get tokens
    41% chance to get an all class pet hamster....but they has already been freed by the magic hamster.
    1% chance to get ban hamstered with the message "Hamsters United!"
    [SIGPIC][/SIGPIC]
  • aryannamage
    aryannamage Posts: 0 Arc User
    edited September 2009
    Options
    Please stop spamming. Your 3 threads about this have been merged. As the verify did not work you will probably need to send a ticket in.
    [SIGPIC][/SIGPIC]
  • MagicHamsta - Lost City
    MagicHamsta - Lost City Posts: 10,466 Arc User
    edited September 2009
    Options
    aryannamage wrote: »
    Please stop spamming. Your 3 threads about this have been merged. As the verify did not work you will probably need to send a ticket in.

    lol for a second I though he really quadruple posted. b:shockedb:angry
    although he sort of did.... he quadruple threaded on the same subject. b:infuriated thats even worse!!!

    and yay for aryannamage's thread combining power!
    (isn't combining threads together called sewing? o.o")
    xD lols!
    darthpanda16: Firefox crashed on me. Aryannamage: I don't think I am a GM that would be new.
    Hawk:Do this. closing thread
    frankieraye: I'll see if we can replace the woman with a stick figure and the tiger fangs with marshmallows.//Issues like these need to get escalated quickly to minimize the damage.
    Kantorek: Yeah.. you should try it. It's awesome.
    Sihndra: Nope- not currently possible under any circumstances. Sorry.
    LokisDottir: I mean...not haunting the forums, nope nope..
    Konariraiden: You don't know what you are up against. You will lose.
    Waiting for...Hamster Packs!
    58% chance to get tokens
    41% chance to get an all class pet hamster....but they has already been freed by the magic hamster.
    1% chance to get ban hamstered with the message "Hamsters United!"
    [SIGPIC][/SIGPIC]
  • doghredoghredoghre
    doghredoghredoghre Posts: 18 Arc User
    edited September 2009
    Options
    i hade the same problem before what i did is i just made sure that i have the latest patch and i made sure its running as administrator for win vista and win7 users of course and then i pressed verify and it worked with me i hope it will work with you 2
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