server-wide disconnects are not cute
Comments
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Blackrock is down....Agent Dawn is Role Play b:shocked0
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And down again ^.~
I know my pet and me are lying there dead, killed by some Tauroc Commander ><
And yeah, it's annoying..
Especially if your tank gets dc'ed at boss in TT... We nearly had him down, tiger dc'ed-> dead cleric, dead archer
And I had some of my faction mates complaining too that they could not see some people but others fine and couldnt target mobs. Have not expierenced that just massive lags and Dc's ^.~
Just in case: PWI ran nicely even at highest settings before[SIGPIC][SIGPIC][/SIGPIC]
[ -- Wolves - Alpha | Hurt me, I'll bite back. Hurt my pack, I'll snap your neck. -- ]0 -
please dont tell me theyre using cogent for their ISP. cogent sucks fat donkey nuts, and fails up and down CA for alot of gaming companies.0
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aryannamage wrote: »I have just tested the servers and for now they seem up.
From what i can tell, PWE is using a seperate ISP for east coast servers. I heard their fine. West coast server users and the main website however are the ones experiencing problems. The server itself is stable since once returning to the game nothing has reset.0 -
Hidden - Lost City wrote: »From what i can tell, PWE is using a seperate ISP for east coast servers. I heard their fine. West coast server users and the main website however are the ones experiencing problems. The server itself is stable since once returning to the game nothing has reset.
Yeah the forum is on the West Coast too. I just hope the ISP fixes whatever is wrong because changing everything to a new one...
[SIGPIC][/SIGPIC]0 -
like said, if theyre using cogent, fire them!0
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OMG THEY ARE USING COGENT.
i ran a tracert and it ran straight through to cogentco and timed out.
cogent is also the ISP for Gravity Interactive INC., and has been known to fail and lag the servers and crash numerous times. This is their fault, they SUCK0 -
aryannamage wrote: »Yeah the forum is on the West Coast too. I just hope the ISP fixes whatever is wrong because changing everything to a new one...
It is to my suprise PWE had not make any notice or inform player with regard to the connection problem, instead they chose to be silent. Event it is free to play game, provider has the responsibilty to keep player base inform at least to those that paid CH items.0 -
PWE provides free-to-play, multi-player online Games to registered users and related features, functions and services available through the Website, such as community forums and other interactive areas. To access our Games, you may be required to download and install certain client software, and such access entails the use of hardware, software and Internet access (which you acknowledge play a crucial role in your user experience). You agree that PWE is not responsible for any hardware, software or Internet access, quality, suitability or unavailability issues. PWE does not provide Internet access, and you are responsible for all fees relating to telephone and Internet access charges along with all necessary equipment, servicing, repair or correction incurred in maintaining connectivity to the servers.
read da TOS darling.
if you DC during an esoterica, or whatever, you agreed they arent liable0 -
Daji - Heavens Tear wrote: »It is to my suprise PWE had not make any notice or inform player with regard to the connection problem, instead they chose to be silent. Event it is free to play game, provider has the responsibilty to keep player base inform at least to those that paid CH items.
The forum GM's are not online >.< Only people in office who do not have forum admin access.[SIGPIC][/SIGPIC]0 -
Hi there.
Did anyone of you notice that PW INT is not better than PW-MY-EN at all?
* Ping 280. That's nearly same ping as I had on PW-MY-EN.
* Regularly DC, cannot login for long time while my account is still logged in and I loose a LOT HP charm. This phenomenon is well known from PW-MY-EN. It works fine to force people buy HP charm & guardian angles (dolls).
* GM's wont help people get their HP charms & dolls back. Nothing new. Just have a look at PW-MY-EN.
One major question is: How comes that people get a DC, cannot login, but their account is still logged in for more than 5 minutes? That's scam.
Seriously, if the client disconnects, the server will notice that faster than 5 minutes..... Since there is no connection and absolutely no data sent between client andserver, this phenomenon shouldn't exist. Or how are the servers configured? Ping_Timeout = 2h ? -.-
And since like whole server disconnects the whole time, the problem must be server-sided. The best part is: Once you disconnect and get top the login screen...have a look at servers: 3 out of 5 servers (including yours)
are down. You cannot login but your account is still loged in. (Force login doesn't work)
Seriously, such DC worked fine in PW-MY-EN well to force people to buy HP charms & dolls. This is not a new phenomenon. And the excuse was always:
"It isn't a server poblem but a network problem. You should complain at MY government, not at PW."
Wondering what excuse it would be here.
"It is a network problem. Complain at US government." ??0 -
I know I'm going to get flamed for this, but...
Will everyone please calm down? I know it sucks to get randomly d/c and die and lose loyalty on your pet/guardian angels/experiance. But they are trying everything they can. Whining and b****ing about it isn't going to make things get fixed any faster - constructive critisim might.
So stop with the "YOU SUKS" and the "I quits" and the "U GUYS R EPIC FAIL!!" It's not helping anyone. You can choose to suck it up and play quietly while calmly submitting tickets and/or giving constructive critisim on the forums - or you can stop playing the game and go somewhere else until they fix it.
The GMs have never failed us before, whenever there's a big problem, it's always been fixed. So calm yourselves down and stop whining."In the end, its not about LA vs robe - which is better? Its about knowing your character and how to play it." ~Blosque, Sanctuary
Director of Tsunami
Contact me in-game if you're looking for a new home!
Ayjia (5x veno), Celys (4x full support cleric), Eirel (3x claw blademaster)0 -
PWE provides free-to-play, multi-player online Games to registered users and related features, functions and services available through the Website, such as community forums and other interactive areas. To access our Games, you may be required to download and install certain client software, and such access entails the use of hardware, software and Internet access (which you acknowledge play a crucial role in your user experience). You agree that PWE is not responsible for any hardware, software or Internet access, quality, suitability or unavailability issues. PWE does not provide Internet access, and you are responsible for all fees relating to telephone and Internet access charges along with all necessary equipment, servicing, repair or correction incurred in maintaining connectivity to the servers.
its their ISP, not their fault.
their ISP cogent co, has been known to crash and fail for numerous gaming company clients, and having worked with these clowns before, they do little to get the problem fixed.
theyre up and down CA and provide cheap.. yet crappy internet service, and when theres an error there, it cripples alot of games :P0 -
youre a proTiaque - Sanctuary wrote: »I know I'm going to get flamed for this, but...
Will everyone please calm down? I know it sucks to get randomly d/c and die and lose loyalty on your pet/guardian angels/experiance. But they are trying everything they can. Whining and b****ing about it isn't going to make things get fixed any faster - constructive critisim might.
So stop with the "YOU SUKS" and the "I quits" and the "U GUYS R EPIC FAIL!!" It's not helping anyone. You can choose to suck it up and play quietly while calmly submitting tickets and/or giving constructive critisim on the forums - or you can stop playing the game and go somewhere else until they fix it.
The GMs have never failed us before, whenever there's a big problem, it's always been fixed. So calm yourselves down and stop whining.0 -
ofcourse its not server problem just wondering why west arch looking like this ^^
http://img36.imageshack.us/my.php?image=emptyw.jpg
http://img35.imageshack.us/my.php?image=empty2.jpg0 -
Tearvalerin - Sanctuary wrote: »youre a pro
Not sure if that was meant as a compliment or not, but I shall take it as such. Thank you ^^"In the end, its not about LA vs robe - which is better? Its about knowing your character and how to play it." ~Blosque, Sanctuary
Director of Tsunami
Contact me in-game if you're looking for a new home!
Ayjia (5x veno), Celys (4x full support cleric), Eirel (3x claw blademaster)0 -
Tiaque - Sanctuary wrote: »I know I'm going to get flamed for this, but...
Will everyone please calm down? I know it sucks to get randomly d/c and die and lose loyalty on your pet/guardian angels/experiance. But they are trying everything they can. Whining and b****ing about it isn't going to make things get fixed any faster - constructive critisim might.
So stop with the "YOU SUKS" and the "I quits" and the "U GUYS R EPIC FAIL!!" It's not helping anyone. You can choose to suck it up and play quietly while calmly submitting tickets and/or giving constructive critisim on the forums - or you can stop playing the game and go somewhere else until they fix it.
The GMs have never failed us before, whenever there's a big problem, it's always been fixed. So calm yourselves down and stop whining.
Agreed^^
Less whining means they can solve problems faster, too
[SIGPIC][SIGPIC][/SIGPIC]
[ -- Wolves - Alpha | Hurt me, I'll bite back. Hurt my pack, I'll snap your neck. -- ]0 -
Tiaque - Sanctuary wrote: »I know I'm going to get flamed for this, but...
Will everyone please calm down? I know it sucks to get randomly d/c and die and lose loyalty on your pet/guardian angels/experiance. But they are trying everything they can. Whining and b****ing about it isn't going to make things get fixed any faster - constructive critisim might.
So stop with the "YOU SUKS" and the "I quits" and the "U GUYS R EPIC FAIL!!" It's not helping anyone. You can choose to suck it up and play quietly while calmly submitting tickets and/or giving constructive critisim on the forums - or you can stop playing the game and go somewhere else until they fix it.
The GMs have never failed us before, whenever there's a big problem, it's always been fixed. So calm yourselves down and stop whining.
Gives me less work too! b:kiss[SIGPIC][/SIGPIC]0 -
Nubble - Heavens Tear wrote: »ofcourse its not server problem just wondering why west arch looking like this ^^
http://img36.imageshack.us/my.php?image=emptyw.jpg
http://img35.imageshack.us/my.php?image=empty2.jpg
My guess is - if you can't connect to the server because the ISP is having connectivity problems, then the streets will be empty?
What am I thinking, it must be a conspiracy.
<checks rulebook for offensive phrases>
<agrees *again* that Tear is "Special">A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly. Specialization is for insects.
Robert A. Heinlein0 -
yes i am your god, bow down to me.0
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I have been disconnected almost every night during the last week. I would think it was my internet connection if Archosaur did not become a ghost town when I was disconnected. It shows that a lot of characters are being disconnected and they do not share my internet connection. This rules out my internet connection as the problem.
I have now been disconnected many times this morning and asked about it on the world chat. It is not surprising that I got a lot of whispers of people whose characters have died and lost experience or angels due to disconnects. What is the problem? b:angryb:angry
If the Heavens Tears server is overloaded, it would be a good idea to let us move our established characters to the other servers if they are working. Most of us will not abandon our established characters which have many items from the boutique.0 -
:O
I never disconnecting yet but the past 2-3 days, i've been getting some bad laggs. Like im fighting a mob but the mob keeps moving and im not shooting and in like 10 secs, its either me or the mob that dies. :P
Also at Butterflies, I wasn't able to target or attack any of the mobs there.
I was able to move though so I started running around the area targeting all the mobs I can find, then when the lagg passed, I aggroed all the mobs. :P
It'll get fixed sooner or later.0 -
That is because you are on a East server which have a different ISP. Currently due to the ISP for the Westservers and the forums they are having difficultys.Elfaria - Dreamweaver wrote: »:O
I never disconnecting yet but the past 2-3 days, i've been getting some bad laggs. Like im fighting a mob but the mob keeps moving and im not shooting and in like 10 secs, its either me or the mob that dies. :P
Also at Butterflies, I wasn't able to target or attack any of the mobs there.
I was able to move though so I started running around the area targeting all the mobs I can find, then when the lagg passed, I aggroed all the mobs. :P
It'll get fixed sooner or later.[SIGPIC][/SIGPIC]0 -
I have been disconnected almost every night during the last week. I would think it was my internet connection if Archosaur did not become a ghost town when I was disconnected. It shows that a lot of characters are being disconnected and they do not share my internet connection. This rules out my internet connection as the problem.
I have now been disconnected many times this morning and asked about it on the world chat. It is not surprising that I got a lot of whispers of people whose characters have died and lost experience or angels due to disconnects. What is the problem? b:angryb:angry
If the Heavens Tears server is overloaded, it would be a good idea to let us move our established characters to the other servers if they are working. Most of us will not abandon our established characters which have many items from the boutique.
I don't know if you read any of the other messages in this thread, so I will try to distill it for you.
The explanation we have so far is that the West Coast servers of Perfect World are having trouble with *their* internet connection. If *they* can't see the internet, you won't be able to connect to them.
No one is saying *your* internet connection is the problem.
If a website/server cannot see the interTubes, then you will not be able to connect to it. If you manage to get connected, then you get dropped, and several others get dropped at the same time - then it's not you.
If the website barfs at the same time, then it's probably not the game server.
If these problems happen 2 days after a server code update, and the day *after* the server code update everything ran just fine, then you can safely assume the server software isn't broken (OMG YOU ******) but the connection to the *server* is broken/faulty.
I hope this helps clear things up.
<checks text again>
<"*******" in above message hides the word "PICKLES">
<sits up straight in chair>
<sends the "Special" ShortBus for Tear>A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly. Specialization is for insects.
Robert A. Heinlein0 -
I have been disconnected almost every night during the last week. I would think it was my internet connection if Archosaur did not become a ghost town when I was disconnected. It shows that a lot of characters are being disconnected and they do not share my internet connection. This rules out my internet connection as the problem.
I have now been disconnected many times this morning and asked about it on the world chat. It is not surprising that I got a lot of whispers of people whose characters have died and lost experience or angels due to disconnects. What is the problem? b:angryb:angry
If the Heavens Tears server is overloaded, it would be a good idea to let us move our established characters to the other servers if they are working. Most of us will not abandon our established characters which have many items from the boutique.
Please read through the rest of the thread before posting your jump to conclusions. It has nothing to do with the servers. It's the ISP that the west coast servers and forums run on.
EDIT: Ninja'ed"In the end, its not about LA vs robe - which is better? Its about knowing your character and how to play it." ~Blosque, Sanctuary
Director of Tsunami
Contact me in-game if you're looking for a new home!
Ayjia (5x veno), Celys (4x full support cleric), Eirel (3x claw blademaster)0 -
Tiaque - Sanctuary wrote: »Please read through the rest of the thread before posting your jump to conclusions. It has nothing to do with the servers. It's the ISP that the west coast servers and forums run on.
EDIT: Ninja'ed
I did not see this thread till after the message was moved from another thread.0 -
Tearvalerin - Sanctuary wrote: »OMG THEY ARE USING COGENT.
i ran a tracert and it ran straight through to cogentco and timed out.
cogent is also the ISP for Gravity Interactive INC., and has been known to fail and lag the servers and crash numerous times. This is their fault, they SUCK
omg the past is coming back to haunt me if this is truely the same cogentco that gravity used nooo! my bourgeois in redfield got pwnt *puts on halloween mask and attacks isp admins*, actually during that time their service wasn't that bad, don't remember too many server wide DCs, but seriously same company?0 -
I think the forum users would feel better if the GM's posted a new thread and stickied it in the General Discussion forum. They have done this before with other issues, and it seems to me that the playerbase was less temperamental when they did so.
A simple new, stickied post with the GM's saying they have a problem, and describe it briefly as they have before. They can then state that they are working on it, and will update the thread as they get new information.
If the GM's really want to make people feel better and more involved, ask them to submit tickets titled "d/c traceroute info" with traceroute information when they experience a d/c. This information can be forwarded onto the network folks, or simply ignored... it does make the playerbase feel a little more involved though, like they are helping PWI out in finding where the problem is so they can fix it.
A little offical notification in the forums (posting in an existing thread just gets lost, please make a new post and sticky it) goes a long way to calming down hot tempers from the playerbase.
Good luck nailing down the ISP problem, ISP's are notoriously difficult to work with. I won't bore any of you with my experience as a former network admin, but I can sympathize with PWI GM's. I just hope they do a slightly better job providing information to us, the playerbase.IceJazmin - Heavens Tear - "I am happy to agree to disagree :P"
[SIGPIC][/SIGPIC]0 -
Redmenace - Heavens Tear wrote: »I don't know if you read any of the other messages in this thread, so I will try to distill it for you.
The explanation we have so far is that the West Coast servers of Perfect World are having trouble with *their* internet connection. If *they* can't see the internet, you won't be able to connect to them.
No one is saying *your* internet connection is the problem.
If a website/server cannot see the interTubes, then you will not be able to connect to it. If you manage to get connected, then you get dropped, and several others get dropped at the same time - then it's not you.
If the website barfs at the same time, then it's probably not the game server.
If these problems happen 2 days after a server code update, and the day *after* the server code update everything ran just fine, then you can safely assume the server software isn't broken (OMG YOU ******) but the connection to the *server* is broken/faulty.
I hope this helps clear things up.
<checks text again>
<"*******" in above message hides the word "PICKLES">
<sits up straight in chair>
<sends the "Special" ShortBus for Tear>
I did not even see this thread till moderator moved the message here. PerfectWorld was the only program that was getting disconnects. I am running several other items on my connection including Broadvoice, Ventrilo, and Skype that had no disconnects. I am aware that the problem is probably a connection since, as a network administrator, I know the time it takes to boot a server. I am a software engineer as well.
I was venting my frustration. If I was giving technical advice, I would be charging for my services.
Most people do not care why they are disconnected. they do care that they are dying and loosing experience or angles due to problems on the other side.0 -
There seems to be more players on DW right now. I guess those who also play on the west coast servers have grown tired already and focusing on the east coasts for now. b:chuckleNon-mule alts:
Drazo - Venomancer - Dreamweaver - Semi-active
Knatami - Barbarian - Heavens Tear - Inactive
Drazorus - Archer - Sanctuary - Inactive
Cidemami - Cleric - Dreamweaver - Inactive
Recilsami - Blademaster - Heavens Tear - Inactive
DrazoThePsy - Psychic - Dreamweaver - Active
DrazoTheSas - Assassin - Dreamweaver - Active0
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