help cant log in

The servers are currently up. Please check your firewall and security software to ensure that they are not blocking the ElementClient or TCP port 29000 outbound, and that the Launcher has administrative rights.

Are you running any security software, such as Windows Firewall, PeerGuardian, Comodo Firewall?

i reinstalled and it still does the same thing

i have had this same problem since wednesday eversince i updated to the 32-37 update. I thought the 38-40 update would solve this problem when i logged on on thursday but it didn't. i scanned the forums looking and trying all the advice that was given but i still get the CANNOT CONNECT TO SERVER message. All my friends that i have gotten in contact with don't seem to be having this problem. So what is wrong? Why are we the only ones that get this message.
Please come up with an answer that works soon. Thank You.

I only see the dashes too. THIS BUGS ME. I THOUGHT (/think) THIS WAS (and is) AN AWESOME GAME AND I WANNA PLAY!!!! : (

alright im no computer wiz guy, i got this when i scanned the file "Starting Nmap 4.76 ( http://nmap.org ) at 2008-11-29 11:28 Mountain Standard Time

Initiating Parallel DNS resolution of 1 host. at 11:28

Completed Parallel DNS resolution of 1 host. at 11:28, 0.31s elapsed

Initiating SYN Stealth Scan at 11:28

Scanning smtp.perfectworldinternational.com (64.74.134.31) [1 port]

Discovered open port 29000/tcp on 64.74.134.31

Completed SYN Stealth Scan at 11:28, 1.00s elapsed (1 total ports)

Initiating Service scan at 11:28

Scanning 1 service on smtp.perfectworldinternational.com (64.74.134.31)

Completed Service scan at 11:28, 11.39s elapsed (1 service on 1 host)

Initiating OS detection (try #1) against smtp.perfectworldinternational.com (64.74.134.31)

Failed to resolve given hostname/IP: nmap. Note that you can't use '/mask' AND '1-4,7,100-' style IP ranges

Warning: Hostname pwigc3.perfectworld.com resolves to 8 IPs. Using 64.74.134.31.

Retrying OS detection (try #2) against smtp.perfectworldinternational.com (64.74.134.31)

Initiating Traceroute at 11:28

64.74.134.31: guessing hop distance at 15

Completed Traceroute at 11:29, 10.39s elapsed

Initiating Parallel DNS resolution of 15 hosts. at 11:29

Completed Parallel DNS resolution of 15 hosts. at 11:29, 0.86s elapsed

SCRIPT ENGINE: Initiating script scanning.

Initiating SCRIPT ENGINE at 11:29

Completed SCRIPT ENGINE at 11:29, 0.30s elapsed

Host smtp.perfectworldinternational.com (64.74.134.31) appears to be up ... good.

Interesting ports on smtp.perfectworldinternational.com (64.74.134.31):

PORT STATE SERVICE VERSION

29000/tcp open unknown

1 service unrecognized despite returning data. If you know the service/version, please submit the following fingerprint at http://www.insecure.org/cgi-bin/servicefp-submit.cgi :

SF-Port29000-TCP:V=4.76%I=7%D=11/29%Time=493189DA%P=i686-pc-windows-windows%r(NULL,2B,"\x01\)\x10\[\0\0\xc0\0\0\0\0\x03\xc1\x08\xc4\xf98pL\0\x01\x03\

SF:t\0\x12300000163c49265921")%r(GenericLines,2B,"\x01\)\x10\[\0\0\xc0\0\0

SF:\0\0\x03\xc1\x08\xc4\xf98pL\0\x01\x03\t\0\x12300000163c49265921")%r(Get

SF:Request,2B,"\x01\)\x10\[\0\0\xc0\0\0\0\0@S\x7f\xb1\xe5\^\x1a@\0\x01\x03

SF:\t\0\x12300000163c49265921")%r(HTTPOptions,2B,"\x01\)\x10\[\0\0\xc0\0\0

SF:\0\0\[Mt\xc8\xbb\$\xff\x96\0\x01\x03\t\0\x12300000163c49265921")%r(RTSP

SF:Request,2B,"\x01\)\x10\[\0\0\xc0\0\0\0\0\|\x99\)\x85\\B\xe9A\0\x01\x03\

SF:t\0\x12300000163c49265921")%r(RPCCheck,2B,"\x01\)\x10\[\0\0\xc0\0\0\0\0

SF:\x0cnQ\xda\x10E\xd4\x98\0\x01\x03\t\0\x12300000163c49265921")%r(DNSVers

SF:ionBindReq,2B,"\x01\)\x10\[\0\0\xc0\0\0\0\0\x9b\xd3i\xbe\xc7}\x13\xde\0

SF:\x01\x03\t\0\x12300000163c49265921")%r(DNSStatusRequest,2B,"\x01\)\x10\

SF:[\0\0\xc0\0\0\0\0\x88\x120\x83i\xc5T\xcf\0\x01\x03\t\0\x12300000163c492

SF:65921")%r(Help,2B,"\x01\)\x10\[\0\0\xc0\0\0\0\0\x1feN3\xf8\x92\xf5\xd1\

SF:0\x01\x03\t\0\x12300000163c49265921")%r(SSLSessionReq,2B,"\x01\)\x10\[\

SF:0\0\xc0\0\0\0\0\xb2\xc0@\xc0\x8b\xdd\x99\xfd\0\x01\x03\t\0\x12300000163

SF:c49265921")%r(SMBProgNeg,2B,"\x01\)\x10\[\0\0\xc0\0\0\0\0\xab\xb5\xe7\]

SF:\x11\x1e%'\0\x01\x03\t\0\x12300000163c49265921")%r(X11Probe,2B,"\x01\)\

SF:x10\[\0\0\xc0\0\0\0\x008\x97\xc4\xf8'\x15!\x89\0\x01\x03\t\0\x123000001

SF:63c49265921")%r(FourOhFourRequest,2B,"\x01\)\x10\[\0\0\xc0\0\0\0\0\x01\

SF:x001\xfe}&\xb5J\0\x01\x03\t\0\x12300000163c49265921")%r(LPDString,2B,"\

SF:x01\)\x10\[\0\0\xc0\0\0\0\0S7\xc9\x04\x98G\xce\xa0\0\x01\x03\t\0\x12300

SF:000163c49265921")%r(LDAPBindReq,2B,"\x01\)\x10\[\0\0\xc0\0\0\0\0\xfbv\x

SF:f4\x901\xfe\xb3\xc8\0\x01\x03\t\0\x12300000163c49265921")%r(SIPOptions,

SF:2B,"\x01\)\x10\[\0\0\xc0\0\0\0\0\xbbr\xee7&jU\xd3\0\x01\x03\t\0\x123000

SF:00163c49265921")%r(LANDesk-RC,2B,"\x01\)\x10\[\0\0\xc0\0\0\0\0\^4\xdb\x

SF:c9x8;b\0\x01\x03\t\0\x12300000163c49265921")%r(TerminalServer,2B,"\x01\

SF:)\x10\[\0\0\xc0\0\0\0\0\xdeB\x95\x1bmb\x1fl\0\x01\x03\t\0\x12300000163c

SF:49265921")%r(NCP,2B,"\x01\)\x10\[\0\0\xc0\0\0\0\0\xbb\x8eD\xb8%Z\x7f\xd

SF:5\0\x01\x03\t\0\x12300000163c49265921");

Warning: OSScan results may be unreliable because we could not find at least 1 open and 1 closed port

Device type: broadband router|general purpose|WAP|router|firewall|VoIP phone

Running (JUST GUESSING) : 3Com Linux 2.4.X (98%), Linux 2.4.X|2.6.X (98%), FON Linux 2.6.X (96%), Netgear Linux 2.4.X (96%), MikroTik RouterOS 2.X (95%), Linksys embedded (94%), Secure Computing embedded (94%), WebVOIZE embedded (94%)

Aggressive OS guesses: 3Com OfficeConnect (98%), Linux 2.4.18 - 2.4.32 (likely embedded) (98%), Linux 2.6.12 - 2.6.20 (98%), Linux 2.6.17 - 2.6.25 (98%), Linux 2.6.19 - 2.6.21 (98%), Linux 2.6.9 - 2.6.26 (98%), Linux 2.4.2 (Red Hat 7.1) (97%), Linux 2.4.9 - 2.4.18 (likely embedded) (97%), DD-WRT v24 (Linux 2.6.22) (96%), Linux 2.4.27 (96%)

No exact OS matches for host (test conditions non-ideal).



TRACEROUTE (using port 29000/tcp)

HOP RTT ADDRESS

1 94.00 10.83.16.1

2 94.00 192.168.12.1

3 78.00 66.232.69.193

4 94.00 IF1.syringanetworks.net (66.232.64.165)

5 109.00 66.62.227.13

6 141.00 den1-core-02.360.net (66.62.4.2)

7 125.00 66.62.3.46

8 109.00 pdx1-edge-01.360.net (66.62.4.131)

9 ...

10 172.00 ae-1.r20.sttlwa01.us.bb.gin.ntt.net (129.250.2.206)

11 172.00 p64-7-0-0.r20.snjsca04.us.bb.gin.ntt.net (129.250.4.23)

12 ...

13 109.00 xe-0.internap.snjsca04.us.bb.gin.ntt.net (129.250.12.82)

14 109.00 border1.t7-1-bbnet1.sje.pnap.net (66.151.144.4)

15 109.00 perfectworld-1.border1.sje.pnap.net (70.42.255.230)

16 110.00 smtp.perfectworldinternational.com (64.74.134.31)



Read data files from: C:\Program Files\Nmap

OS and Service detection performed. Please report any incorrect results at http://nmap.org/submit/ .

Nmap done: 1 IP address (1 host up) scanned in 35.94 seconds

Raw packets sent: 118 (10.444KB) | Rcvd: 88 (9710B)




______________--EDIT--_______________________
This is what i have in the C:\Program Files\Perfect World Entertainment\Perfect World International\element\userdata\server\serverlist.t
Sanctuary (PVE) 29000:pwigc2.perfectworld.com 4
Heavens Tear (PVE) 29000:pwigc4.perfectworld.com 3
Lost City (PVP) 29000:pwigc3.perfectworld.com 5

my laptop won't let me install nmap, it says it doesn't know what program to open the file with.....help???

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I also tried to open the port myself, but apparently I have to type in the NAME of the port as well as the number....???

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And another thing, do I have to install nmap if the game already didn't work when I disabled my firewall&anti-virus software???

i know the port number, I just didn't know if there was a specific name.....

thanks.

Vaneska - Heavens Tear wrote: »

It didnt work for me either:((((( I want to play Theres still Page cannot be found and all servers are "

---

" pls Help us !!

I just posted on the thread you started...ha. b:chuckle I'm having the exact same problem as you, and I also want to play the game ('cause I've never played before and it looks AWESOME)

this is so weird, how come only a small portion of the people who play this are getting this problem, and it's especially occuring with people who just recently installed. Even though it's a small portion, it's still a large group, isn't it?

join the club.

(of confused people that is....)

Lol, i'd be playing on the perfectworld.com.my English version if I wasn't have trouble with them too. Perfect World just hates me =(

Yea, i havn't played this game yet, it looks so badass, just wish they could figure what the hell happened.

Warning: Hostname pwigc3.perfectworld.com resolves to 8 IPs. Using 64.74.134.31.

dnet: Failed to open device eth9

QUITTING!

This usually indicates a particularly heavy-handed software firewall or poorly implemented network driver. Checking for the former, and updating the later, would be the first advice I can provide.