A few years ago I quit PWI on my main account. A little while later I logged in to check what was up and chat with some in-game friends. In the middle of it, I got the "You have been booted" pop-up and I couldn't log back in, I think a **** of some sort was taking place.
Another little while later (say a week or so) PWI told me my account got a permanent ban. I talked to them and they told me I sold the account, which I did not do at all.
Recently I came back and wanted to play on my main account and tried to recover again but I'm getting the same auto-reply-ish thing that they made a decision years ago and that there will be no further action taken.
Right now they closed my ticket 3 times without answering me at all.
Is this current PWE's way of treating their customers? I don't like starting from scratch and I've spent much money in the game (for that age, read 15yrs old).
Is there anything I can do to get PWE to listen to me just a little?