Pet Bag second page activation?

luciseeks
luciseeks Posts: 7 Arc User
in General Discussion
I currently have 10 slots activated on the first page of my pet bag, but I've gotten them half with the pet food quest from the NPC and half with the single slot cage. I wanted to max out my pet bag however I was told that I'd need to use two super cages to proceed even though I have all slots open on the first page.
Apparently if you haven't maxed out the first page using a super cage before and you've used the pet food quest or the single cage it won't let you proceed to the second page unless you use a super cage EVEN if you have the 10 slots open already. Afterwards you'd still need to use another super cage to get your slots maxed on the second page. That would mean that you're simply wasting one super cage stone. This is something I was told so I'm not sure if it's like that or not because obviously I haven't done it myself.
The reason why I'm asking is because the super cage is on sale right now and I'd like to know if I need to buy more than one before it leaves the boutique.
Any answers/experiences with this are appreciated and welcomed! <3

Comments

  • forbiddenwords
    forbiddenwords Posts: 321 Arc User
    edited March 2017
    I've never used a super cage to expand my pet inventory, so don't take my words for granted. But I checked pwdatabase and according to that, in order to get the "Super Cage: 20 Slots" quest (which requires 1 Super Cage), you need to have completed the "Super Cage: 10 Slots" quest (which also requires a Super Cage). The conclusion i draw from that is that you indeed have to waste a super cage just to have that quest completed and fulfill the 20 slot quest requirement. Hope that makes sense, maybe someone with actual experience can confirm this

    http://www.pwdatabase.com/pwi/quest/33583​​
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  • perrion
    perrion Posts: 165 Arc User
    edited March 2017
    You could try sending in a ticket to Customer Service, since this looks like very sloppy coding, and I would consider it a "bug".

    I would explain that you started at 10 slots, used a Super Stone and were still at 10 slots. Complain that you used an expensive item and nothing happened. There is a decent chance that they will reimburse you for the stone. Afterwards you can use another and get your second page.


    I had a similar experience with either the Inventory or the Bank, can't remember which. I was sent coin to replace stone that I used.
  • yoda3160
    yoda3160 Posts: 132 Arc User
    edited March 2017
    This is something they are currently working on fixing, I sent them a ticket related to this less than a month ago when I was about to upgrade my pet bag from 10 to 20 and they got back to me very quickly and even helped me with getting an extra super cage to take care of the extra quest. So send in a ticket and they should help you too :)
  • luciseeks
    luciseeks Posts: 7 Arc User
    edited March 2017
    Thank you all for the replies!
    I guess I'll do that then @perrion @yoda3160 since there's no way around wasting a super cage stone.
    I do feel like this issue should be possibly fixed in the new expansion, or at least addressed on the forums by an official *cough* @kalystconquerer#0876 *cough*. It's a bit unfair to be forcing players on wasting an item like that. My friend that told me about the 'bug' had to waste a stone because he didn't know he could send a ticket to have it reimbursed.
  • kalystconquerer#0876
    kalystconquerer#0876 Posts: 1,421 Perfect World Employee
    This is because "Supers" (Bag, Pet etc) are version specific items so they come with alot of...issues, to put it lightly.

    That being said, you could ask CS to straighten this out for you and hopefully they can get you sorted out. I'll look into this though and see what they have planned for a fix!
  • eirghan
    eirghan Posts: 1,912 Arc User
    edited March 2017
    I am sorry to butt in and take over this topic, but its sort of related... @kalystconquerer#0876 are you able to expand on the issues with these items, and is this something that can be "fixed" or something specific that GMs need to address case by case?

    I ask because my venomancer (who is relatively new compared to my seeker) was able to obtain quite a large inventory (regular bag space, not the pet bag inventory) by using the single inventory stones (that is all I ever used on her so I can just keep getting quests to expand) but my seeker cannot expand past the old upgrade (i'd have to check what the exact number is, but my veno has at least 16 more slots than my main) I know my seeker used a super inventory stone WAY back in the day. I used it again after the expansion that allowed more bag slots, but it failed (no expansion of slots) and I was reimbursed the gold for the item that disappeared... But now I cannot get any new quests to expand my bag.

    Are you aware if CS is able to manually expand the bags or of another work around? I would really like to give you my money :D and get a larger bag. But it seems impossible with whatever glitch is going around on these items.

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  • kalystconquerer#0876
    kalystconquerer#0876 Posts: 1,421 Perfect World Employee
    So I took a look at the old testing documents as well as asked Surtr a bit more context into these types of items.

    Both the quests and the tooltips are supposed to guide you in the use of Supers, but I think one of our faults was leaving Cages for sale inside the Boutique when they should have been removed. For this reason, I'll be removing these from the Boutique on 4/12 and make a note somewhere to mention this change on the blogs and FB pages so that players don't touch regular Cages again. These Super exchanges were implemented in 2015, but they might not be able to touch any quests tied into inventory that is specific to our version. And if we ever get new expansion slots, I'm sure this will crop up again (Bag, Bank and Pet).

    For specific cases currently, you'll probably want to contact Customer Support and see if they can get you sorted out! If others have gotten a fix then it shouldn't be a big issue...though I think I should run a mention by the support team about this regardless.
  • luciseeks
    luciseeks Posts: 7 Arc User
    kalystconquerer#0876 wrote: »
    For this reason, I'll be removing these from the Boutique on 4/12 and make a note somewhere to mention this change on the blogs and FB pages so that players don't touch regular Cages again.

    Hmm I don't want to come off as being negative because I can tell you're trying to bring up a solution to this which I appreciate, however I don't think removing the single cage entirely is the way to solve things. In cases of alts or well even mains that don't need 10/20 pet bag spaces and would do well with just let's say 3-4 using a super cage is kind of a waste. Some players just play for the game/gears and are not interested in cosmetic items such as mounts or fashion. I do know this can be "covered" by completing the quests for the pet food but nowadays those items are hard to come by, mainly because all drops were nerfed and no one grinds on low lvl mobs for anything. Buying the cage when it's on sale for 1 gold solves that problem on an alt where you only need just a few spaces and in all honesty is quite cheaper than the pet food at the current price, players sell those expensive now because as I said before no one kills any mobs for drops/dqs like before.

    If you really are going to remove the single cages from the boutique I'm begging you for a last time sale on those. Me as well as others I'm sure we'd like to have those in case an alt ever needs a pet slot. D:

  • yoda3160
    yoda3160 Posts: 132 Arc User
    kalystconquerer#0876 wrote: »
    So I took a look at the old testing documents as well as asked Surtr a bit more context into these types of items.

    Both the quests and the tooltips are supposed to guide you in the use of Supers, but I think one of our faults was leaving Cages for sale inside the Boutique when they should have been removed. For this reason, I'll be removing these from the Boutique on 4/12 and make a note somewhere to mention this change on the blogs and FB pages so that players don't touch regular Cages again. These Super exchanges were implemented in 2015, but they might not be able to touch any quests tied into inventory that is specific to our version. And if we ever get new expansion slots, I'm sure this will crop up again (Bag, Bank and Pet).

    For specific cases currently, you'll probably want to contact Customer Support and see if they can get you sorted out! If others have gotten a fix then it shouldn't be a big issue...though I think I should run a mention by the support team about this regardless.

    Removing cages completely might not be the best or a complete solution considering that venos get extra item quests for expanding pet bags that other characters don't get. If I remember right venos can expand the pet bag to 7 or 8 using quests while other characters can only expand it to 4 or 5 slots. For a veno it's not as worth buying a super cage to expand the pet bag to 10 when it's so much cheaper to buy 2 or 3 cages instead for them. You'd also have to take into account anyone who had already used cages to expand their bag past 5 slots, for them it would also be cheaper just to buy cages rather than a super cage. Even with the current sale on the super cages, it's still cheaper to buy cages if they already have 7 slots or more. Now one way it might make sense would be if the extra quests that venos get were extended to other classes as well, and then using one super cage to go to 10 and another to go to 20 would be similar to what happens when you go past a certain point with inventory/bank when they require extra stones for the next expansion. Another option might be to expand the quest chain to be available to upgrade the pet bag up to 10 slots and then use a super to go to 20. Of course in either case, if someone used a cage/super cage at any point, the quests would no longer be available, just like with the current quests. Either way, if you do remove the cages from the shop, there will still be cages in circulation in the game that people bought before. If you wanted to make sure that the cages wouldn't be used till the issue is fixed, it would be best to also disable the quests that use them as well. It also might be a good idea to add someway to exchange cages currently in circulation giving some kind of appropriate compensation if this will be a permanant removal, although from when I talked to the GM who took care of my ticket in game, it sounded like they were working on fixing the quest itself rather than the items.
  • luciseeks
    luciseeks Posts: 7 Arc User
    yoda3160 wrote: »
    If I remember right venos can expand the pet bag to 7 or 8 using quests while other characters can only expand it to 4 or 5 slots.
    Actually there's only four quests available for pet bag extension. Each of them requires a different type of pet food.
    -Hay
    http://www.pwdatabase.com/pwi/quest/6429
    -Fruit
    http://www.pwdatabase.com/pwi/quest/6920
    -Fungus
    http://www.pwdatabase.com/pwi/quest/6922
    -Wild Ginseng
    http://www.pwdatabase.com/pwi/quest/6924
    Other than those there's no others that I'm aware of and according to database the Pet Manager doesn't offer any other either.

    Now about venos, they start off with two pet bag spaces instead of just one like all the other classes. You would think that since they start with two and there's four pet food quests you'd be able to expand to a total of six pet bag spaces, however that's not the case. I quite recently expanded my alt veno's pet bag that was originally just two spaces. I was able to pick up the hay, fruit and fungus quests but the wild ginseng wasn't there. So my veno's pet bag is currently at five spaces. My assumption is that venos are given an extra pet bag slot from the very start to make life easier because they're a pet based class, but it negates one of the pet food quests in return so at the end they end up at five pet bag spaces as any other class would.

    Also something to take a note of is if you're going to upgrade your pet bag by completing the pet food quests make sure you don't use a singular expansion cage in between because every cage you use negates one pet food quest. Example if you've completed the hay pet food quest and afterwards used 3 singular expansion cages, the fruit, fungus and wild ginseng quests won't be available to you anymore. It's the same scenario if you use a super cage, you lose the option to upgrade with pet food.
  • eirghan
    eirghan Posts: 1,912 Arc User
    edited March 2017
    I guess i dont quite understand what is causing the bug. In my experience only my characters who have used a super stone in the past have issues expanding inventory. The regular items/stones work fine and i can continue to take quests to expand further, but the super inventory items glitch out and fail.. And you get no more quests. Is this glitch due to using a combination of super/regular stones?

    I appreciate your help and advice @kalystconquerer#0876 :) ill submitt a ticket and see if cs can help... I will report back.

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  • shimarra
    shimarra Posts: 192 Arc User
    edited March 2017
    kalystconquerer#0876 wrote: »
    So I took a look at the old testing documents as well as asked Surtr a bit more context into these types of items.

    Both the quests and the tooltips are supposed to guide you in the use of Supers, but I think one of our faults was leaving Cages for sale inside the Boutique when they should have been removed. For this reason, I'll be removing these from the Boutique on 4/12 and make a note somewhere to mention this change on the blogs and FB pages so that players don't touch regular Cages again. These Super exchanges were implemented in 2015, but they might not be able to touch any quests tied into inventory that is specific to our version. And if we ever get new expansion slots, I'm sure this will crop up again (Bag, Bank and Pet).

    For specific cases currently, you'll probably want to contact Customer Support and see if they can get you sorted out! If others have gotten a fix then it shouldn't be a big issue...though I think I should run a mention by the support team about this regardless.

    Anyone who used singles to get max storage before the 2015 upgrade has this problem. That means anyone who maxed pet bag with singles before 2015 as well. Your fix, don't fix. The answer is obviously to allow the requisite quest to be maxing with singles quests instead of super quests only..
  • yoda3160
    yoda3160 Posts: 132 Arc User
    luciseeks wrote: »
    yoda3160 wrote: »
    If I remember right venos can expand the pet bag to 7 or 8 using quests while other characters can only expand it to 4 or 5 slots.
    Actually there's only four quests available for pet bag extension. Each of them requires a different type of pet food.
    -Hay
    http://www.pwdatabase.com/pwi/quest/6429
    -Fruit
    http://www.pwdatabase.com/pwi/quest/6920
    -Fungus
    http://www.pwdatabase.com/pwi/quest/6922
    -Wild Ginseng
    http://www.pwdatabase.com/pwi/quest/6924
    Other than those there's no others that I'm aware of and according to database the Pet Manager doesn't offer any other either.

    Now about venos, they start off with two pet bag spaces instead of just one like all the other classes. You would think that since they start with two and there's four pet food quests you'd be able to expand to a total of six pet bag spaces, however that's not the case. I quite recently expanded my alt veno's pet bag that was originally just two spaces. I was able to pick up the hay, fruit and fungus quests but the wild ginseng wasn't there. So my veno's pet bag is currently at five spaces. My assumption is that venos are given an extra pet bag slot from the very start to make life easier because they're a pet based class, but it negates one of the pet food quests in return so at the end they end up at five pet bag spaces as any other class would.

    Also something to take a note of is if you're going to upgrade your pet bag by completing the pet food quests make sure you don't use a singular expansion cage in between because every cage you use negates one pet food quest. Example if you've completed the hay pet food quest and afterwards used 3 singular expansion cages, the fruit, fungus and wild ginseng quests won't be available to you anymore. It's the same scenario if you use a super cage, you lose the option to upgrade with pet food.

    It's possible that it was just 6 slots that I got up to without cages, I did all the quests way back before the second page was even added. I do remember that at the time, after I had done all the quests I could for pet bag expansion, when I looked at the cost of the cage vs the super cage, it wasn't worth getting a super since the cages to expand to 10 would have been cheaper. It's also possible that some of the extra quests were removed or adjusted since then too. Either way, I remember being able to do the ginseng quest in addition to the other 3, which would explain how I had more than 5 before I used cages, and think there was one other at the time but can't seem to find the info anywhere now.

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