Character appearance different from another persons perspective than my own

creaturecomfort
creaturecomfort Posts: 11 Arc User
in Support Desk
Hi all,

I've been having trouble with my assassin, she supposed to be black of hair with pony tails going up and pale.

However, to all other accounts and people she appears blonde with different facial expressions and skin colour?

I've already spoken to a PWI representative but they could not solve the issue and advised me to post here, and look for any future patches or fixes.


This only happens on this single account, when my family log in on the same laptop they do not experience any issues.

PWI_Screenshot1.jpg

Any ideas?

Comments

  • nene#6448
    nene#6448 Posts: 226 Arc User
    The barb client has customizations setting off. Simple press U --> UI tab --> Customizations
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  • creaturecomfort
    creaturecomfort Posts: 11 Arc User
    Customisation settings are not off. I've checked this against 5 other people and they all say she is blonde.
  • creaturecomfort
    creaturecomfort Posts: 11 Arc User
    edited January 2017
    nene#6448 wrote: »
    The barb client has customizations setting off. Simple press U --> UI tab --> Customizations

    You were right.. sorry. I applied customisations but it must have only just updated after relogging the next day.

    It looks like my familys settings are the same.

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