Code, cant redeem

I notice you mention that you typed it. Did you try to copy and paste it? Instead of typing it. Many times letters and numbers can be confused, 0,O, 1,l (L small),I (i capital), e.t.c. I think that if the code had expired, you'd get the message that this code has expired. Invalid message gives me the impression that something went wrong when typing, probably. A letter missing, or a confusion between letters and numbers. If possible, try to copy-paste the code to the redeem window. Good luck!

@jamminjimmy: It's not my intention to defend anyone, or accuse anyone. I'm trying with my little knowledge, and I repeat little knowledge, to help as much as I can. There are times that I have faced similar issues, and then found what works for me. So I'm trying to give an advice and say what might work for others too. Hoping that this could help others. I hadn't always thought of copy-pasting a code, so maybe, just maybe, others might have been like me too, you know? So if they haven't tried this method, and if this method (copy-paste) can help in their issue, I'll be glad. I want nothing more than for the problem to be resolved!

I have been in the game for a while. I joined when the Tideborns came out. Lame memory is lame...So I don't remember the exact year. I've been in the game since then. I didn't use to visit the forums. And when I first did, I was surprised by how easy threads derailed and how heated things often became. Therefore I didn't post much. In fear of making someone feel bad or create a bad atmosphere. Even now I have this fear, and you'll often see me edit my posts. For grammar, structure and to make sure I don't sound offensive. I hope I don't at least. If I do, I sincerely apologize to everyone!