FREE Reawakening II Level 100 gift box

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Comments

  • wolfiest
    wolfiest Posts: 14 Arc User
    In a ticket they said that the code was only given to select people. So some people just wont be getting them according to the information i was given.
  • sensonokami1
    sensonokami1 Posts: 1 Arc User
    i didnt get a email with the code either
  • bev1
    bev1 Posts: 13 Arc User
    i havent got the code on any my accts not sure why just make one code for ever one to used it be faster and fair for all
  • beast21g
    beast21g Posts: 631 Arc User
    Support told me that i dont have the requirements for the code, when i ased the requirements said to me that he/she cant tell the requirements
  • foxella#1181
    foxella#1181 Posts: 9 Arc User
    beast21g said:

    Support told me that i dont have the requirements for the code, when i ased the requirements said to me that he/she cant tell the requirements

    That's ridiculous.
  • potatocutiepie
    potatocutiepie Posts: 12 Arc User
    edited May 2016
    foxella#1181 said:

    beast21g said:

    Support told me that i dont have the requirements for the code, when i ased the requirements said to me that he/she cant tell the requirements

    That's ridiculous.
    welcome to pwi. total [REMOVED] fest. get out while u can. christ [REMOVED] is wrong with these devs and support. ur support ur supposed to give me answers not "i don't know" [REMOVED]​​
    Post edited by sylenthunder on
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  • razzzza
    razzzza Posts: 456 Arc User
    i got one out of my bazillion accounts so its spot on with "not everyone gets a code".
    Well i have a rb2 veno now which is nice :)

    Ty PWI​​
    m5k9ne4c.jpg
  • zigheart
    zigheart Posts: 54 Arc User
    New code for free rb2-100. check your e-mail
  • hocic0
    hocic0 Posts: 36 Arc User
    They just copy/paste an answer to every ticket anyone sends. And justify it as, "dont meet the requirements" or " random players ".
  • anita
    anita Posts: 32 Arc User
    They have been doing this for ages. On support a very annoyed GM told me this code is sent to "determined" players and when I asked what the criteria was, he said he could not say !?!!! I was also informed this has nothing to do with settings or anything else. It's like they pick some players and others get nothing.
  • shywa13
    shywa13 Posts: 25 Arc User
    i got the code for one year old account that doesnt have any 100 lvl toon... but for the older one nothing, that has 3 100+ lvl toons:(
  • potatocutiepie
    potatocutiepie Posts: 12 Arc User
    anita said:

    They have been doing this for ages. On support a very annoyed GM told me this code is sent to "determined" players and when I asked what the criteria was, he said he could not say !?!!! I was also informed this has nothing to do with settings or anything else. It's like they pick some players and others get nothing.

    and one told me it was for inactive players. weird my sin that has been inactive for 3 years didnt get it HMM
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  • potatocutiepie
    potatocutiepie Posts: 12 Arc User
    craz1nf said:

    potatocutiepie said:


    and one told me it was for inactive players. weird my sin that has been inactive for 3 years didnt get it HMM

    that's odd, because i got it on my main-main account that i login everyday for over 6 years.. :D
    exactly.... just more proof that they just **** not to deal with our tickets
  • sylenthunder
    sylenthunder Posts: 3,061 Community Moderator
    bloodedone87 wrote: »
    Why do I have the sensation that this is gonna get closed?
    Nah, just a lot of cleanup work for me. Apparently if you get warned enough times on something, it auto-bans your account too. Fun times. tiger-16.gif​​
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  • wolfiest
    wolfiest Posts: 14 Arc User
    sylenthunder do you have any answers for us?

    no one will tell us anything and it is quite annoying.

    What where the requirements to get the items?
  • sylenthunder
    sylenthunder Posts: 3,061 Community Moderator
    No, and I am trying to find out. So far only one of my eight accounts has received a code.​​
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    Support Email: customerservice@perfectworld.com
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  • bloodedone87
    bloodedone87 Posts: 1,883 Arc User
    Probably PWI is going to give a code for everyone like last time they gived exp pills for free.
    giphy.gif



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  • sylenthunder
    sylenthunder Posts: 3,061 Community Moderator
    The information I am getting is that it was "an inactive account email", which basically means they're sending it to accounts that have characters that haven't been logged into in a while.

    Which is odd, since I've gotten the code on 3 active accounts now, and only one inactive account. Two of my accounts did not have that stupid check box checked, so they didn't receive the mail.

    Also, very interesting information, my private domain... doesn't get the PWE emails. I don't have any spam filters set on it, but those accounts never get mail from PWE, even though the option for PWE spam is checked.​​
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  • thenamesdomino
    thenamesdomino Posts: 545 Perfect World Employee
    So I'm going to jump in here and try to clear the air.

    Here's the information as I have it. This was an inactive players email that was sent out. There may be other triggers involved which may cause specific players to receive the email, but the people I usually bring up these questions with are MIA.

    So if you had an active account that got the email, you're one of the lucky ones and you probably shouldn't have received it.

    If you have an active account and did not get the email, this is by design.

    If you had inactive accounts and did not get the email, make sure you're subscribed to the Arcgames email list.

    If you are and still inactive but did not get one, I'll have to figure that out when people are back in the office on monday and we can get to the bottom of this.

    I know some of you are upset, but right now just have a little patience so I can sort this thing out.

    - Domino
  • swornsin
    swornsin Posts: 9 Arc User
    I was wondering if anyone could tell me where the NPC Treasure Merchant Nosta is that I need to see to redeem one of the items from this pack. The best I can get from anyone is the SW area of Celestial Vale in the beginner's area. I've been all over the Celestial Vale map and haven't found the NPC. Does anyone have the coordinates for him pls? I've even tried the database and it doesn't give coords.

    Thank you
  • lilliida
    lilliida Posts: 41 Arc User
    thenamesdomino said:

    So I'm going to jump in here and try to clear the air.

    Here's the information as I have it. This was an inactive players email that was sent out. There may be other triggers involved which may cause specific players to receive the email, but the people I usually bring up these questions with are MIA.

    So if you had an active account that got the email, you're one of the lucky ones and you probably shouldn't have received it.

    If you have an active account and did not get the email, this is by design.

    If you had inactive accounts and did not get the email, make sure you're subscribed to the Arcgames email list.

    If you are and still inactive but did not get one, I'll have to figure that out when people are back in the office on monday and we can get to the bottom of this.

    I know some of you are upset, but right now just have a little patience so I can sort this thing out.

    - Domino


    for both my friends and me it was exactly the other way around...only active accounts got the email (though some of them missed it again), inactives didnt get anything at all

    and yes ive made sure everything is set the way it should...
    weird thing is, im receiving EVERY news mail, but i NEVER GET ANY of the giveaways on my main chars so ye, kinda used to it after trying everything and nothing works

    as grateful as i am for free stuff, but imo it would be best to make the "big" giveaways ffa codes anyway so its fair for everyone cos i guess its more work for u guys to send out thousands of emails instead of just posting one single code
  • bangbang
    bangbang Posts: 127 Arc User
    swornsin said:

    I was wondering if anyone could tell me where the NPC Treasure Merchant Nosta is that I need to see to redeem one of the items from this pack. The best I can get from anyone is the SW area of Celestial Vale in the beginner's area. I've been all over the Celestial Vale map and haven't found the NPC. Does anyone have the coordinates for him pls? I've even tried the database and it doesn't give coords.

    Thank you

    near teleporter or in primal near banker.
  • thisisrikkert
    thisisrikkert Posts: 9 Arc User
    thenamesdomino said:



    If you had inactive accounts and did not get the email, make sure you're subscribed to the Arcgames email list.



    - Domino

    If you werent subscribed before but do so now, will u retro-actively recieve the mail?
  • belifan14
    belifan14 Posts: 1 New User
    i have bugged the option send verification mail in arc launch.. and never recive the code (girl power event) in my mail
  • swornsin
    swornsin Posts: 9 Arc User
    bangbang said:

    swornsin said:

    I was wondering if anyone could tell me where the NPC Treasure Merchant Nosta is that I need to see to redeem one of the items from this pack. The best I can get from anyone is the SW area of Celestial Vale in the beginner's area. I've been all over the Celestial Vale map and haven't found the NPC. Does anyone have the coordinates for him pls? I've even tried the database and it doesn't give coords.

    Thank you

    near teleporter or in primal near banker.
    Thank you very much for the info
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