Weird connection issue

Lolgasmic - Raging Tide
Lolgasmic - Raging Tide Posts: 1,315 Arc User
edited April 2015 in Support Desk
[h1](inb4Sylen)[/h1] Idk if it's me, the ISP, PWI, or those magical nodes in between causing the problem, but it just did it again and I gave up even trying to play. This screen cap is what happened the first time.

Apparently I can still chat, I can still see other people running and around and teleporting and using skills. But I cannot use skills, I cannot check-in with the calender, I cannot do anything but chat and watch people from near where I logged in.

http://imgur.com/mjuLV0V
[SIGPIC][/SIGPIC]
Barbarian 103 - 101 - 101
Started playing on March 2010
Post edited by Lolgasmic - Raging Tide on

Comments

  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited April 2015
    Lolgasmic - Raging Tide wrote: »
    [h1](inb4Sylen)[/h1] Idk if it's me, the ISP, PWI, or those magical nodes in between causing the problem, but it just did it again and I gave up even trying to play. This screen cap is what happened the first time.

    Apparently I can still chat, I can still see other people running and around and teleporting and using skills. But I cannot use skills, I cannot check-in with the calender, I cannot do anything but chat and watch people from near where I logged in.

    http://imgur.com/mjuLV0V

    1. This belongs in the Technical Support forum.

    2. You didn't post any information that we need to be able to help you with the issue.

    Read my sticky in the tech forum, then post the information we require if you want help with it.
    [SIGPIC][/SIGPIC]
  • DoodsWH - Sanctuary
    DoodsWH - Sanctuary Posts: 222 Arc User
    edited April 2015
    this DOES NOT belong in tech support becuase you can not fix this sylen. its the server error that ahs been happening for over a month now i still get it, as do most of the people i know on sanctuary. The fix is to wait for 5 mins and use a self buff. its not firewalls caause i dont run any, not on my router, not on my computer. PWI needs to address this, not a player volunteer.



    b:bye
  • christer
    christer Posts: 60 Arc User
    edited April 2015
    I either shut down Arc and restart or just relog, usually fixes it for me. If that doesn't help, waiting a few min could also do the trick.
  • DoodsWH - Sanctuary
    DoodsWH - Sanctuary Posts: 222 Arc User
    edited April 2015
    christer wrote: »
    I either shut down Arc and restart or just relog, usually fixes it for me. If that doesn't help, waiting a few min could also do the trick.

    its not just waiting a few mins, you have to self buff. then it somehow causes a proper sync. even when i dont use arc the problem occurs. this topic is literally in tech supp forums i dont know how many times over. there is no real fix for this problem per se. unless pwi does a fix we will continue to see it. however we can mitigate it for now b:surrender
  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited April 2015
    DoodsWH - Sanctuary wrote: »
    this DOES NOT belong in tech support becuase you can not fix this sylen. its the server error that ahs been happening for over a month now i still get it, as do most of the people i know on sanctuary. The fix is to wait for 5 mins and use a self buff. its not firewalls caause i dont run any, not on my router, not on my computer. PWI needs to address this, not a player volunteer.



    b:bye

    The problem is that some people are experiencing it, but only some. It's far from being a majority of the players having the problem. If I get more information from people having the issue, we might be able to narrow down the cause.
    It looks like it might be a database sync problem from what I've seen so far, but I've only had 3 or 4 people give me anything to work with.

    If I get enough data, I may be able to find a commonality causing the issue. Sadly, people would rather whine than try to find a fix.
    [SIGPIC][/SIGPIC]
  • Lolgasmic - Raging Tide
    Lolgasmic - Raging Tide Posts: 1,315 Arc User
    edited April 2015
    SylenThunder - Sanctuary wrote: »
    The problem is that some people are experiencing it, but only some. It's far from being a majority of the players having the problem. If I get more information from people having the issue, we might be able to narrow down the cause.
    It looks like it might be a database sync problem from what I've seen so far, but I've only had 3 or 4 people give me anything to work with.

    If I get enough data, I may be able to find a commonality causing the issue. Sadly, people would rather whine than try to find a fix.

    What exactly do you need me to do? Or what do you need?
    [SIGPIC][/SIGPIC]
    Barbarian 103 - 101 - 101
    Started playing on March 2010
  • RepubIican - Raging Tide
    RepubIican - Raging Tide Posts: 106 Arc User
    edited April 2015
    This happened to me on my alt cleric after the server decided to restrict my main toon game play for a year. Anyways the server I believe need to be rebooted or fixed because too many issues going on such as high ping and the delays.
    Not defined by our limits but by our potential
  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited April 2015
    Lolgasmic - Raging Tide wrote: »
    What exactly do you need me to do? Or what do you need?
    Currently, I would need the output from a traceroute to your server, taken at exactly the time you are having the issue, and a link to a published Speccy report.

    I had this happen to me for the first time the other day, I was able to narrow the issue down to a both problem with my local network, and a interruption in the data path along the way. Took me about 15 minutes to resolve it, and I haven't had it happen since.
    [SIGPIC][/SIGPIC]

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