[Maintenance Discussion] 1/27/15 COMPLETE
Comments
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Sweetiebot pls display server status0
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when do they announce the winners for the fashion contest? b:pleased curious to see who won, with soo many great entry.0
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Every time i used to reboot my gaming server i would do a sql database backup, and the database for the Daemons.
The re-boot does also free up the ram.
I would imagine PWI is setup for a server per Daemon (Each server Daemon running its own ram obviously).
PWI server files are RAM hungry..
3-4 Hours seems about right for such things...including a test run on a seperate server(s) of changes.
You know the changes are not made by PWI but by whom they hire the files from.
Just saying.0 -
Luscinia - Lost City wrote: »Read the first post and use a time converter
404 Error - Page Not Found...this is time converter0 -
Sweetiebot pls display server status
West Coast Servers:
Sanctuary (PVE) (pwigc2.perfectworld.com): OFFLINE
Heaven's Tear (PVE) (pwigc4.perfectworld.com): OFFLINE
Lost City (PvP) (pwigc3.perfectworld.com): OFFLINE
Archosaur (PvE) (pwiwest4.perfectworld.com): OFFLINE
East Coast Servers:
Harshlands (PvP) (pwieast1.perfectworld.com): OFFLINE
Dreamweaver (PvE) (pwieast2.perfectworld.com): OFFLINE
Raging Tide (PvE) (pwieast3.perfectworld.com): OFFLINE
European Servers:
Morai (PvE) (pwieu3.en.perfectworld.eu): OFFLINE
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Don't use the time convertor they linked, it seems to be constantly wrong. Haven't had it be right ever for me. It's best to remember what time it started for you and add on three hours to find the ending hour. There's about half an hour left.0
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Hey can u explain why 2 years ago GMs where willing to help players with mistakes like making a lunar cape not realizing it binds and actually coming into the game after a patch and sending a new lunar trophy to you so long as u npced the old cape so that u can make it on the proper character u wanted it for. But now whn we send tickets in for support like this all we get is: Players are responsible for items made in game u must basically move on and get over it. What changed why are Devs being this way all the sudden. Was there a memo passed along saying dont help players anymore i cant get any answers from the gms that respond to support tickets other then the same reply: Players are responsible for items made in game. Yet 2 years ago they where willing to help me and many others in these type of situtions0
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Molniya - Dreamweaver wrote: »Don't use the time convertor they linked, it seems to be constantly wrong. Haven't had it be right ever for me. It's best to remember what time it started for you and add on three hours to find the ending hour. There's about half an hour left.
Or you check forum time at the bottom0 -
Sweetiebot pls display server status0
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Sweetiebot pls display server status
West Coast Servers:
Sanctuary (PVE) (pwigc2.perfectworld.com): OFFLINE
Heaven's Tear (PVE) (pwigc4.perfectworld.com): OFFLINE
Lost City (PvP) (pwigc3.perfectworld.com): OFFLINE
Archosaur (PvE) (pwiwest4.perfectworld.com): OFFLINE
East Coast Servers:
Harshlands (PvP) (pwieast1.perfectworld.com): OFFLINE
Dreamweaver (PvE) (pwieast2.perfectworld.com): OFFLINE
Raging Tide (PvE) (pwieast3.perfectworld.com): OFFLINE
European Servers:
Morai (PvE) (pwieu3.en.perfectworld.eu): OFFLINE
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Jesus man go read a book or troll the forum the sex change stone is a great one for that b:laugh0
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SweetieBot entertain us b:chuckleAziza_Atori: 102 sage mystic
Aziza_Amina: currently fail 91 sage cleric
And a lot of alts...0 -
Hey everyone, just a heads up, Dreamweaver will likely be down for an extended period of time tonight while the developers work on the character issues. We're working to get the other servers up as soon as possible, though.==/Senior QA Lead/==
Surtr from the south wielding fire
The gods' swords shine in the darkness, like stars in the night
Mountains collapse into rubble and fiends shall fall
Man walks the road to ruin as the sky splits in two0 -
Aziza_Atori - Archosaur wrote: »SweetieBot entertain us[SIGPIC][/SIGPIC]
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Krelian - Dreamweaver wrote: »Hey can u explain why 2 years ago GMs where willing to help players with mistakes like making a lunar cape not realizing it binds and actually coming into the game after a patch and sending a new lunar trophy to you so long as u npced the old cape so that u can make it on the proper character u wanted it for. But now whn we send tickets in for support like this all we get is: Players are responsible for items made in game u must basically move on and get over it. What changed why are Devs being this way all the sudden. Was there a memo passed along saying dont help players anymore i cant get any answers from the gms that respond to support tickets other then the same reply: Players are responsible for items made in game. Yet 2 years ago they where willing to help me and many others in these type of situtions
Assumption based on observation, past experience, and market research:
With a larger and larger player base it becomes harder to support every players ona 1-1 basis just like how in schools now children get less attention individually as class sizes grow.
also with the US ECON taking a hit they would want to save money by employing fewer people thus less people to problem solve.
add to that us players always demanding every bug is fixed ASAP more important then anything else, the people they do have are getting stretched thin.
add to that the relatively high amount fo new content from CN that needs to be localized and fixed and bug checked the workload is huge leaving little time for 1-1 support.
the down side, this hurts player trust and fewer people spend money on the game, hitting PWEs bottom line, this means they have less money to get more people, and possible causing layoffs reducing staff even more, causing more problems, less care, and then less ppl buying zen.
add to all that all the games PWE is hosting and handling now, it can become a overwhelming problem quite quickly.
the cure, be patent with PWE know they are only human and doing what they can, hopefully they will get a good break from crises problems to work on small stuff, clear the back log, boost player confidence and spending, hire more people and continue that fixing more bugs and getting that 1-1 support again.0 -
...that's wonderful. Juuuuust wonderful. But hopefully the character issues will be resolved.
Can we have a rough estimate of what time you hope to have Dreamweaver up by?0 -
Hey everyone, just a heads up, Dreamweaver will likely be down for an extended period of time tonight while the developers work on the character issues. We're working to get the other servers up as soon as possible, though.
What character issues??
I heard about people's items go missing / swapped.
That what you talking about?
I thought this was a simpler server restart?
Why the delay in all servers coming online? b:cry
The server restart used to take like 1.5 to 2 hours.
Now seems to always have complications lately... b:angryYOUTUBE:
youtube.com/user/lostpoetgaming
twitch LIVE STREAM + MORE VIDEOS:
twitch.tv/thelostpoet/profile0 -
SweetieBot act out Romeo and Juliet Act 5 scene 3[SIGPIC][/SIGPIC]0
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Probably the items being swapped and people being unable at all to log in to their characters. I'm glad they missed me but I can imagine how frustrating it is for other people.0
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Ooelectaoo - Heavens Tear wrote: »SweetieBot act out Romeo and Juliet Act 5 scene 3[SIGPIC][/SIGPIC]
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Molniya - Dreamweaver wrote: »Probably the items being swapped and people being unable at all to log in to their characters. I'm glad they missed me but I can imagine how frustrating it is for other people.
yep. had a friend running around without any ornaments or helm/cape.
some random other person in-game had it...YOUTUBE:
youtube.com/user/lostpoetgaming
twitch LIVE STREAM + MORE VIDEOS:
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LostPoet - Dreamweaver wrote: »What character issues??
I heard about people's items go missing / swapped.
That what you talking about?
I thought this was a simpler server restart?
Why the delay in all servers coming online? b:cry
The server restart used to take like 1.5 to 2 hours.
Now seems to always have complications lately... b:angry
back a year or so ago pwe would give shot down time estimates to help infer confidence in a rapid reboot, however, they do try to fix things and often over ran the allotted maintenance time making people angry OR didn't fix everything and either left problems or make things worse with half fixes.
Add to that, more people + more items + more servers = longer times on file back-ups and accessing on the reboot.
seeing the problem of almost routinely taking "to long" for maintenance they extended the window to allow more time to do things right.
if players want to help shorten maintenance times, go to your horde of items, and army of bank alts, and clear stuff out, reduce the size of the database, one person won't change much but if enough ppl do this it will make a difference.0 -
b:laugh0
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b:cry0
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b:pleasedboo0
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server stat pls b:surrender0
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I wish that people will stop asking for server status every 10seconds everytime there is a maintb:cryb:surrender0
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Granted, it now happens every 2 secondsServers: Archosaur(PvE US West) and Harshlands (PvP US East)
Chars: Viktorian(100 2Rb Celestial Demon BM) PurpleHealz (100 Celestial Sage Cleric) DagsAway (95 Assassin)
[SIGPIC][/Sigpic]0 -
bloodedone87 wrote: »I wish that people will stop asking for server status every 10seconds everytime there is a maintb:cryb:surrender
We all know that will never happen b:chuckleMalice Leader - Raging Tides
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