I have a problem with the new MMO-Life Code. I have not received the reward.

Mariagostina - Archosaur

I entered the code correctly on ARC software. I play PWI for a long time, I know how to do


The code has been accepted on ARC, but in game my MAILBOX is empty, I have not received any reward (no war avatar pack received) from mailbox. My MAILBOX in game is empty and my inventory has a lot of free slots, what's the problem?


Please help me i want my war avatar card pack .... =( this is the first time that happens to me b:sad

This screen is the evidence...