Disable Arc Defender

Xinnz - Heavens Tear
Xinnz - Heavens Tear Posts: 175 Arc User
edited December 2014 in General Discussion
Is anyone else having trouble disabling arc defender?

I am in LA for the holidays until January 5 and brought my old and slow laptop with me in case. I found out about the illusion crystal code so i downloaded arc on my laptop and it saved my laptop as the main computer. I found out i wont be able to log in to my desktop at home in Australia without inputting a pin sent to my email. The problem is, most of the alt accounts i have, i dont have email access to anymore. Is there any way i can disable arc defender while im still here in LA, cos the one said in the arc website is giving me a message after inputting my password to disable arc defender saying 'We could not complete this request at this time. Please try again later.'

thanks!
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Post edited by Xinnz - Heavens Tear on

Comments

  • heerohex#3018
    heerohex#3018 Posts: 4,885 Community Moderator
    edited December 2014
    How do I disable Arc Defender or remove saved computers?

    Arc Defender is designed to provide additional security for your account so we strongly recommend against disabling it, however, if you wish to do so, please follow these steps:
    Open Arc and log in to your account
    Click the Arc symbol in the upper left corner, hover the mouse over Settings, and select General
    Check the box next to "Disable Arc Defender", re-enter your account credentials, and click Continue


    OR This is the FAQ page on this.


    I STRONGLY recommend you make sure all your accounts have an e-mail that is in good standing and your able access it!

    Thanks,
  • demansfairy
    demansfairy Posts: 456 Arc User
    edited December 2014
    Some advice if you can't get around the Email thing, arc only prevents you from logging INTO ARC, not the game itself, just open a client and then you can log onto which ever account you want....not really secure there GMs =/.
    full +12 SB, currently lv 105 105 105
  • Unknown
    edited December 2014
    This content has been removed.
  • Chrisalys - Dreamweaver
    Chrisalys - Dreamweaver Posts: 167 Arc User
    edited December 2014
    FORTUNATELY Arc defender is 'good'.

    It really saves well the computer and all.

    Different than other double verification defenders that insist on asking a damn code every time you reconnect to the internet >:(

    But meh, i'd not hesitate into disabling this **** right away the first time it gives me a little tiny bit of trouble, I'm a grown person, I'm well aware of how to keep my accounts safe.
    "What is a man? A miserable little pile of secrets!" - Dracula