Unable to play game

IPhantom_ - Archosaur
IPhantom_ - Archosaur Posts: 17 Arc User
edited November 2014 in Support Desk
error_111714_zps5a3ea12b.jpg

So I can log into PWI > Select my character > Get to the loading screen > And then game loads completely..

However, during the loading screen and game loading completely this error message pops up. Once I close the error message box the game crashes. Any help and or suggestions please.
Post edited by IPhantom_ - Archosaur on

Comments

  • opkossy
    opkossy Posts: 11,177 Community Moderator
    edited November 2014
    Check out this sticky that asks you to check it out first.

    If the information it provides can't help you, provide the additional information it requests so that your problem can be looked into.



    Right off the bat, I can tell you it's due to graphics issues. If it's corrupted files, a driver conflict, or otherwise on the other hand is is something that won't be known until you provide the additional info that sticky requests.
    (Insert fancy image here)
    image
  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited November 2014
    Corrupt texture file.

    1. Completely exclude the entire client/PWE directory from all security/antivirus software.

    2. Open the patcher and click the verify button. Wait for it to finish.

    3. Click the verify button again. Wait for it to finish.

    4. One more time, click the verify button. You see, the first two times, it very likely didn't catch all the files and has still missed checking a few. This time usually does it though.

    5. Reboot the PC. Why? Because the patcher has a memory leak, and it will kill your game performance later.

    6. Enjoy. b:victory
    [SIGPIC][/SIGPIC]

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