west coast server unplayable lag

TheMVP - Heavens Tear
TheMVP - Heavens Tear Posts: 146 Arc User
edited November 2014 in General Discussion
the lag freezes have been going on for over a week cant even play NW got like 4466 ping its rediculious. Its not a hub or my computer or my internet its a PWI problem some kind of random pings on your server to random users. it should have been looked into last week but the mods buried and hid the threads of everyone complaining so sparkie didnt get a chance to see it in the short time he accesses the forums. Hopefully now somebody will look into it because if this problem continues this game will be unplayable. Not gonna put any more time into a game which has lag freezes 12 hours a day at random times everyday
Post edited by TheMVP - Heavens Tear on

Comments

  • catshop177
    catshop177 Posts: 26 Arc User
    edited November 2014
    I just made a thread about that. And I agree.
    I feel like mods now days, 'even if they are volunteer worker and doesn't get paid or whatever', their job is to kiss-a@@ and hide PWE's issues, rather than being helpful. If u guys don't have anything nice to say or are of any help, don't post anything at all in the first place. Since when does mod argues with player-base over forums? lol..
    Not to mention they would use any means or any methods to make PWE look non-guilty. smh
  • SylenThunder - Twilight Temple
    edited November 2014
    It's already been shown that the west coast issues are due to a regional router before the data even reaches PWE's ISP.

    They've been having a lot of issues in that area this year with power brownouts and outages, and there's not a damn thing you OR PWE can do about it.

    Educate yourself and go learn how the internet really works.
    [SIGPIC][/SIGPIC]
  • Xainou - Sanctuary
    Xainou - Sanctuary Posts: 5,369 Arc User
    edited November 2014
    Look at the amount of threads that were made about the east servers. A ton. Now look at yours. Two threads. How big is the chance that it's a server issue?

    Sylen already gave you the answer once, but you refuse to use your brain. Keep on ranting with that attitude, I'm sure it will help.
    [SIGPIC][/SIGPIC]

    Licensed tail brusher of ƙɑƙʊɱɑʊ ~ only the fluffiest
    Outrunning centaurs since 2012~
  • TheMVP - Heavens Tear
    TheMVP - Heavens Tear Posts: 146 Arc User
    edited November 2014
    no it hasnt been shown its a regional router... 1 person had that problem and everyone just assumed that was the reason however thats not the reason for me. So your making assumintions and trying to dismiss everyone else who is having a problem. 2nd to Xainou theres lots of people having problems on west coast servers as well unfornately the threads were deleted "to keep the forum clean" aka buried and hidden so the problem never got looked into and we were stuck with 1 persons opinion who isnt a CM or has the power to see whats happening on the PWI end helping to cause the issue. if you go look thru the topics u will see there was a long thread about the issue started a week ago and the issue has continued everyday for last week and half. so its a serious problem and we like it to be looked into and dont appriecate everyone trying to hide and bury the threads, make assumiitons about the cause, and generally getting in the way of the problem being looked into. PWI has had ISP issues you just seen it shut down the east coast servers for 2 days. theres much more going on then your assumitions. There is threads in here and in the bug forum, not once in a 8 days has CM even looked into it, or acknowledged it thats why this thread is here... So I appriecate it if you stop trolling my thread and making excuses for PWI and generally trolling my thread with your misinformation. thank you
  • _Thia_ - Dreamweaver
    _Thia_ - Dreamweaver Posts: 187 Arc User
    edited November 2014
    They always had this problem only now its getting worse. When I came to Dreamweaver in 2009 i noticed huge lag spikes from time to time that i didnt have in Lost City. When complaining i was always told was my internet provider, or my PC or whatever, but it isnt, and since its a problem there was always there i highly doubt they will ever be able to fix it.
    [SIGPIC][/SIGPIC]
  • Keisari - Raging Tide
    Keisari - Raging Tide Posts: 384 Arc User
    edited November 2014
    No worries, they've been happening on at least RT too lately. At least Kitty's had them.

    It's just hilarious how you're pulling craptons of mobs and suddenly find yourself dead. "You were killed by lag spike".

    -"Weeds burnt 5 times by lag"
    [SIGPIC][/SIGPIC]
    Kittysama - Raging Tide in APS-barb disguise, when avatars were bugged. Now posting again as Kittysama.
    Deleted old mains on Feb. 2014, back with every viable build covered, majority of them at or above non-rb 100.b:cute
    The Greatest APS-Panda on RT! 'Cause there's too much food in tables of Imperial palace.b:surrender
    Kitty's current average lvl ~94 b:shocked
  • Xainou - Sanctuary
    Xainou - Sanctuary Posts: 5,369 Arc User
    edited November 2014
    Then why don't you run a traceroute and show them where their problem lies?
    [SIGPIC][/SIGPIC]

    Licensed tail brusher of ƙɑƙʊɱɑʊ ~ only the fluffiest
    Outrunning centaurs since 2012~
  • SylenThunder - Twilight Temple
    edited November 2014
    Then why don't you run a traceroute and show them where their problem lies?
    Agreed. If you give half a **** about trying to fix the issue, post the information I ask for in the sticky. Without that, you're just sitting around whining and if your issue gets resolved, it will mostly be due to luck.
    [SIGPIC][/SIGPIC]
  • DoodsWH - Sanctuary
    DoodsWH - Sanctuary Posts: 222 Arc User
    edited November 2014
    Agreed. If you give half a **** about trying to fix the issue, post the information I ask for in the sticky. Without that, you're just sitting around whining and if your issue gets resolved, it will mostly be due to luck.


    How pray tell can you fix anything? are you a PWI or PWE employee? if you are then ok. if not stop telling people what the problem is. so what if a hub has problems you can always route around those. Also if you looked at the east coast problems sparkie even said they had to work with thier ISP to resolve issues. so yes pwi or their SERVICE can be faulty.

    I doubt many people have a list of name servers to switch too to see if the problem is in the routing or not.

    b:victory
  • TheMVP - Heavens Tear
    TheMVP - Heavens Tear Posts: 146 Arc User
    edited November 2014
    I know I be more than happy to post traceroute for sparkie or for someone whos looking into the issue, not for someone whos trolling my thread. You have no power to fix my issue thus why you were ignored. Even though your trying to play know it all and to score brownie points or whatever your trying to do. This thread is mainly to bring attention to the problem and to have CM or someone with the power to look into the issue, since pming and the other threads got ignored. As of right now they havent even addressed the issue, only the east coast server shut down was addressed, but there is much more going on than that which you clearly dont have the power to fix. so again i dont know why u feel the need to troll my thread. I can only guess you think you are helping but your really not.
  • SylenThunder - Twilight Temple
    edited November 2014
    How pray tell can you fix anything? are you a PWI or PWE employee? if you are then ok. if not stop telling people what the problem is. so what if a hub has problems you can always route around those. Also if you looked at the east coast problems sparkie even said they had to work with thier ISP to resolve issues. so yes pwi or their SERVICE can be faulty.

    I doubt many people have a list of name servers to switch too to see if the problem is in the routing or not.

    b:victory

    90% of the time, the issue is on your end, or something in between. I'll be more than happy to take a look, help narrow it down, and give you some tips.

    Or, you can sit and whine and get nothing. Up to you.

    It obviously not the server though. My shop has been online un-interrupted since maintenance, and I'm getting an average ping of about 150ms (round-trip). Just did a full delta, and I've been playing without issues. If it were the servers, it would be everyone. Hell, even if it was the regional router taht's been causing so much trouble lately I would have issues, and I don't.

    That doesn't mean you're not having issues, just that your issues aren't on the server or PWE's ISP. It also means that you might be able to do something about it if you pull your head our of your *** for 30 seconds.
    [SIGPIC][/SIGPIC]
  • TheMVP - Heavens Tear
    TheMVP - Heavens Tear Posts: 146 Arc User
    edited November 2014
    90% of the time, the issue is on your end, or something in between. I'll be more than happy to take a look, help narrow it down, and give you some tips.

    Or, you can sit and whine and get nothing. Up to you.

    It obviously not the server though. My shop has been online un-interrupted since maintenance, and I'm getting an average ping of about 150ms (round-trip). Just did a full delta, and I've been playing without issues. If it were the servers, it would be everyone. Hell, even if it was the regional router taht's been causing so much trouble lately I would have issues, and I don't.

    That doesn't mean you're not having issues, just that your issues aren't on the server or PWE's ISP. It also means that you might be able to do something about it if you pull your head our of your *** for 30 seconds.

    I agree 90% of the time theres a problem, its on the users side, however that isnt the case in this instance. it isnt effecting everyone on the server, its affecting about 10-20% of the people on server though so it is pretty widespread. it randomly comes about 10 hours a day everyday where pings jump as high as 50.000 ms and create freezes and disconnects and oftens times user are not even able to log back in because ping is so high, this has been happening for over 10 days now since last wensday after the tuesday night maintance and occurs for about 10 hours straight everyday at random times. During the lag time the rest of the internet is fine super fast any other game I play super fast, also keep in mind I have played the game for 5 years + without any lag or problems other than my own internet service having problems rarely from time to time on my end or occansional problems pwi has had with servers, this issue is PWI and for me it isnt a hub or anything interfering, the problem seems to be random users on the server getting randomly pinged and it isnt just effecting me like I said theres about 10-20% of the people on the server having this issue. Then the East coast servers had problems that completely shut down the server due to PWI ISP issues so theres something more going on that really needs to be looked into. and thats what this thread is about just asking them to look into the issue. As of right now I 'm still able to do my dailys during the time its not lagging, its just annoying, and really becomes a problem when it happens during NW. Nothing new was put into my computer and I dont have lag doing anything else on internet games surfing etc its fine and people all over the sever have been complaining about the same issue in chat as well the thread that was started here 9 days ago all having the same problem. So thats where the issue stands at the moment and I'll be more happy to post a traceroute if the problem is being looked at and sparkie needs it to help narrow down the problems. As of right now the issue hasnt been addressed, not from a PM or threads here or in bug forum. so thats where it stands at the moment and basic information about whats happeneing. you play on a differnt server and theres no posssible way with any knowledge you can blatantly say 100% that issues aren't on the server or PWE's ISP because your just making assumptions, which is all anyone can do until the issue is looked into. I believe once it is looked into they will find something much bigger happening on their end, maybe having to do with the time change they did or last tuesdays maintance or maybe just their ISP being overloaded and having problems or maybe people are ping attacking their servers cyber attacking etc.. who knows why thats why it needs to be looked into and it could be a variety of reasons for it to be having problems so to say its not PWI without even checking is misleading and isnt helpful as something bigger is going on. it isnt a coincidence that the east coast servers were down for over a day around same time others have been having odd lag issues.
  • Gertha - Archosaur
    Gertha - Archosaur Posts: 186 Arc User
    edited November 2014
    I, too, experience that disturbing type of lag when the screen freezes for a moment (up to a few seconds) and then rushes to catch up. Mostly happens at daily mob spots in Morai and Primal and during nuema runs, and I also screwed up Lycaeum of Cultivation daily quite a few times, as it requires impeccable timing. b:sweat That's what it looked like: Feral soul turtle spawns, crawls up to the puffbird... to the first guard... then turns around and crawls back again to the puffbird b:puzzled. Next, the Armored tyrannosaurus spawns, teleports itself to the 4th or 5th guard with the second cosmic speed and then proceeds walking slowly in his normal way...
  • HideYoHubby - Archosaur
    HideYoHubby - Archosaur Posts: 995 Arc User
    edited November 2014
    My guess its been regional hub with the issues. Friend been having issues for past week or so, always starting on more active hours of the day from 6pm(west coast time) or so forwards. She would then continue to lag the hell out, DC and be unable to log back on.
    __Sami__ - Archer - 105/103/102 - mypers.pw/1.8/#132088 - Active
    HideYoHubby - Assassin - 105/101/101 - Inactive
    WnbTank - Barbarian - 103/101/101 - Catshop
  • SylenThunder - Twilight Temple
    edited November 2014
    I agree 90% of the time theres a problem, its on the users side, however that isnt the case in this instance.
    it isnt effecting everyone on the server, its affecting about 10-20% of the people on server though so it is pretty widespread. it randomly comes about 10 hours a day everyday where pings jump as high as 50.000 ms and create freezes and disconnects and oftens times user are not even able to log back in because ping is so high.

    This has been happening for over 10 days now since last wensday after the tuesday night maintance and occurs for about 10 hours straight everyday at random times. During the lag time the rest of the internet is fine super fast any other game I play super fast, also keep in mind I have played the game for 5 years + without any lag or problems other than my own internet service having problems rarely from time to time on my end or occansional problems pwi has had with servers.

    This issue is PWI and for me it isnt a hub or anything interfering, the problem seems to be random users on the server getting randomly pinged and it isnt just effecting me like I said theres about 10-20% of the people on the server having this issue. Then the East coast servers had problems that completely shut down the server due to PWI ISP issues so theres something more going on that really needs to be looked into. and thats what this thread is about just asking them to look into the issue. As of right now I 'm still able to do my dailys during the time its not lagging, its just annoying, and really becomes a problem when it happens during NW.

    Nothing new was put into my computer and I dont have lag doing anything else on internet games surfing etc its fine and people all over the sever have been complaining about the same issue in chat as well the thread that was started here 9 days ago all having the same problem. So thats where the issue stands at the moment and I'll be more happy to post a traceroute if the problem is being looked at and sparkie needs it to help narrow down the problems.

    As of right now the issue hasnt been addressed, not from a PM or threads here or in bug forum. so thats where it stands at the moment and basic information about whats happeneing. you play on a differnt server and theres no posssible way with any knowledge you can blatantly say 100% that issues aren't on the server or PWE's ISP because your just making assumptions, which is all anyone can do until the issue is looked into.

    I believe once it is looked into they will find something much bigger happening on their end, maybe having to do with the time change they did or last tuesdays maintance or maybe just their ISP being overloaded and having problems or maybe people are ping attacking their servers cyber attacking etc.. who knows why thats why it needs to be looked into and it could be a variety of reasons for it to be having problems so to say its not PWI without even checking is misleading and isnt helpful as something bigger is going on. it isnt a coincidence that the east coast servers were down for over a day around same time others have been having odd lag issues.

    If it were the server, or their ISP, don't you think it would be affecting a lot more than only your claimed 10-20% of people having an issue?

    You say it's on the server, yet what you're describing is almost exactly an issue with a regional router. It's been just fine for me, and I can sit here and toss traceroutes all day that show I'm not having an issue. Because I'm not, and neither are a lot of people I'm playing with. A few are though, and is most cases, we're able to narrow down the cause.

    Why don't you take a trace when you're having the problem and post it? Or anyone else having a similar issue. I'm pretty sure that most of the time, we never see the complainers doing that because they either 1. Aren't smart enough to. 2. Are too afraid of having their pride hurt. 3. The part of the route having an issue with gets fixed and they just figure it's magic.

    But sure, you just wait until Sparkie asks you for a traceroute before you post it. Lets see how long that takes. b:surrender
    [SIGPIC][/SIGPIC]
  • deathbytuna
    deathbytuna Posts: 113 Arc User
    edited November 2014
    MVP please do not type again..ever again man because your typing is like looking at a brick wall of text to where I see images of josef stalin piercing through like a 3d effect.But just listen to what people are saying to you ok.I was getting the lag at times on that x3 exp week but that's just something to expect on a game either your end or the company's end.

    I know you feel you need a better connection since you dump a lot of RL cash in this game but hey man there are 1000's more that do the same and I don't see them complaining much so please.
  • TheMVP - Heavens Tear
    TheMVP - Heavens Tear Posts: 146 Arc User
    edited November 2014
    MVP please do not type again..ever again man because your typing is like looking at a brick wall of text to where I see images of josef stalin piercing through like a 3d effect.But just listen to what people are saying to you ok.I was getting the lag at times on that x3 exp week but that's just something to expect on a game either your end or the company's end.

    I know you feel you need a better connection since you dump a lot of RL cash in this game but hey man there are 1000's more that do the same and I don't see them complaining much so please.

    its not a little bit of lag that you would expect in a game its ping 5000- 50,000 ms which has happened for the last 10 days since their update. its unplayable and as I stated before I checked the trace and its not a regional router, this is a PWI problem and nothing can be done from my end. as I also stated its not a coincidence that the east coast servers went down for over a day because of pwi ISP issues while others are having odd lag issues. I understand your just trolling and thats fine but a large percentage of players cant even play. its NW time right now i cant even click the map thats how laggy disconnectiing and froze. but as you can see I can still write this message my internet is fine.. so either CM look into the issue or dont look into the issue its not just me its effecting many players
  • QueNa - Sanctuary
    QueNa - Sanctuary Posts: 43 Arc User
    edited November 2014
    If its not everyone then its not the server.

    If its a large part of the population then its a regional hub or ISP like east coast.

    If its some people then its a regional hub or mutiple hubs. <- your case otherwise there'd be an army complaining if it was tons of people.

    You go through a lot of hubs to reach the server..... and if you say you checked the traceroute and its not a hub why do you insist on not posting it?

    But sure you and many others can keep blaming PWI servers and demand GMs looking into it being unable to do something since its not the server itself and keep complaining you cant play and pwi sux.
    Lurking forums for years sometimes posting.
  • Genghiskhan - Heavens Tear
    Genghiskhan - Heavens Tear Posts: 321 Arc User
    edited November 2014
    Looking at the tracert thread thats up, you can see it is one particular hop (132 or 138. something if I remember right) that everyones getting hung up on. this comes back to in the area of the state of Mass, and tied to PWI....
  • TheMVP - Heavens Tear
    TheMVP - Heavens Tear Posts: 146 Arc User
    edited November 2014
    Looking at the tracert thread thats up, you can see it is one particular hop (132 or 138. something if I remember right) that everyones getting hung up on. this comes back to in the area of the state of Mass, and tied to PWI....

    its much bigger than that, right now sancutuary server crashed every other server on list has ping in the red, on Heavens tear people are disconnecting every minute, random users getting huge ping spikes, as I been saying all along there is something much bigger going on and wrong on the PWI end and who knows the cause, for me its not a hub its something much deeper than that, but since the problem has been ignored it seems to be getting worse. With all the issues today affecting every server, with east coast serves going down for over a day this week, and a large % of players having odd crippling lag, are people ready to admit theres a problem yet that PWI needs to look into? whether PWI is having problems with its ISP or their getting pinged attacked cyber attacked or something. theres clearly an issue much bigger than a reginal router or hub going on that needs to be looked into. People seem to want to ignore the problem but its getting worse. It should have been looked into 12 days ago and maybe all the problems east coast servers had, and Sancutuary is having today as well all the servers being in the red with lag today could have been avoided.