Lost my treasure hunt chest :(

elvenweeaboo

Recently iv'e been doing a Treasure Hunt II quest with my veno , and the marking place was in a very odd coordinates, On a mountain near snowy village (183, 927),
And when i went there i Did got the message and the reward, But i couldn't find the treasure chest anywhere, I circle the mountain over and over.
Is it a common problem? a bug? simple misfortune?

It wouldn't be as bad if the quest wasn't so expensive.
Do i deserve a refund or some alternative reward? or i shouldn't bother myself contract the management

https://www.dropbox.com/s/ktc8394l4ch4fz2/2014-10-15%2014-57-59.png?dl=0

I'd appreciate any help, Thank you

Xainou - Sanctuary

Some treasure chests spawn in mountains or other places you can't reach. Has ben reported multiple times but I guess the developers chose to do nothing about it... Meh.

Marengo - Lost City

I think I got treasure map couple of times which didn't respawn chest, but I thought it was intentionally designed for those particular quests to give coins/rep only. Since it was long ago I don't remember for sure if it was standard map bought from NPC or some other quest of that type.

Also possible it spawned where you couldn't reach.

bluestuffzzz

Xainou - Sanctuary wrote: »

Some treasure chests spawn in mountains or other places you can't reach. Has ben reported multiple times but I guess the developers chose to do nothing about it... Meh.

Yeah, this bug is what made me stop doing these treasure chest hunting daily quests. It can take long enough just to find the area in the world-map, but once you get there, the possibility is fairly high that it will be undiggable inside some rock, tree, mountain, or underground. This is poor design on Wanmei's end. They have allowed the spawn of the treasure maps to spawn at random places around a location, which doesn't take terrain into account. The easy fix would be to have a set location for the spawn to spawn. The problem with that is then the treasure maps can have set coords and just be mapped and a list created for players to fly to.

To this day, I'm still remarkably astonished that Wanmei comes up with content ideas > codes them > pushes them out to the client > KNOWS they are bugged (from player complaints, no doubt) > and doesn't fix them. It seems really counterproductive. Why spend the time working on something and then when it doesn't work, push it to the stable release and progressively give up on support? At that point, it becomes not even worth the time or effort to create the content in the first place.

Granite, this daily isn't a complete waste of time, and it generally does work. I think most will agree that it's unfortunate when it fails to properly work, though.

This also reminds me of the instances that Wanmei worked on and then killed with new content. Nirvana, for example. Why waste all of that "hard" work developing mob-models, quests, items, etc for an instance to be farmable, only to kill it with another new instance? The work-around for something like this would be to just give increased rewards. But, nope!

elvenweeaboo

Such a shame
I think i'll keep doing this quest because it's really fun and kiiiiinda rewarding kinda
But i sure hope they'll fix it in the future.