Can't open PWI after update

morgaria
morgaria Posts: 5 Arc User
edited August 2014 in Support Desk
When I click start after update completes it says launcher.dll is missing. I have checked antivirus and it did not pick it up, new update may be faulty is there a manual patch for the new chill of Luneska or do I have to uninstall and spend hours reinstalling it.
Post edited by morgaria on

Comments

  • morgaria
    morgaria Posts: 5 Arc User
    edited August 2014
    sorry it says LogicCheck.dll is missing, not launcher
  • Cyntar - Sanctuary
    Cyntar - Sanctuary Posts: 28 Arc User
    edited August 2014
    I'm having the same problem. I'll be damned if I'm going to uninstall the game and download it again. Something did pop up on my anti-virus, said it was a trojan. Maybe that was it. I didn't pay it much attention. Paying for it now.
  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited August 2014
    Cyntar - Sanctuary wrote: »
    I'm having the same problem. I'll be damned if I'm going to uninstall the game and download it again. Something did pop up on my anti-virus, said it was a trojan. Maybe that was it. I didn't pay it much attention. Paying for it now.
    You've hit the nail on the head.

    You guys didn't exclude the client directory from your antivirus software like you're supposed to and the false-positive killed your client.

    To fix it, simply exclude the client folder from all AV scans, verify your files three times back-to-back, and then reboot.

    If you want more details, read my stickey thread...
    Sticky: BEFORE YOU POST ~ Please Read This
    [SIGPIC][/SIGPIC]
  • Cyntar - Sanctuary
    Cyntar - Sanctuary Posts: 28 Arc User
    edited August 2014
    I added PWI to my antivirus to my Allowed Items list. I went back to PWI and verified the files. It works now.
  • boybling
    boybling Posts: 1 Arc User
    edited August 2014
    "The program can't start becasue LogicCheck.dll is missing from your computer. Try Reinstalling the program to fix this problem""I'm having trouble logging into PWI its because of LogicCheck.dll ---->what is llogiccheck.dll,i searched everything about it but there's no solution b:cry do i have to uninstall PWI?
  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited August 2014
    boybling wrote: »
    "The program can't start becasue LogicCheck.dll is missing from your computer. Try Reinstalling the program to fix this problem""I'm having trouble logging into PWI its because of LogicCheck.dll ---->what is llogiccheck.dll,i searched everything about it but there's no solution b:cry do i have to uninstall PWI?
    You obviously didn't read this thread before you posted.

    Try again.
    [SIGPIC][/SIGPIC]
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