ZEN Taking HOURS TO POST AFTER APPROVAL

expertlol
expertlol Posts: 7 Arc User
edited August 2014 in Cash Shop Huddle
Currently the situation in purchasing Zen:
If you use a game card its 8 or more HOURS TO update to your in game account.
If you use a Credit card its 5 HOURS to update to your game account.

There is Sale items that will be missed : Due to your Delay in Processing.

This needs to be checked into and resolved.

Customer Service Phone number Should be avalible: as You are a Business and We are Paying Customers. With out Customers you dont have a business.

Have a Happy Wonderful day

From the staff of Experts lol
Post edited by expertlol on

Comments

  • bukatotz
    bukatotz Posts: 49 Arc User
    edited August 2014
    same here...still waiting for 2hours ,still no gold. im really pissed right now
  • sparkiesoft
    sparkiesoft Posts: 47
    edited August 2014
    I'm at home right now, but I've notified my PM and he's going to take a look. If I hear back from him, I'll post an update. If not, I'll try to post one first thing in the morning when I get in.