Heartbleed bug?

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Xainou - Sanctuary
Xainou - Sanctuary Posts: 5,369 Arc User
edited July 2014 in General Discussion
I just got an email for one of my accounts, saying that a heartbleed happened at PWE and I'm to reset my password.

Is this actually a legit email...? Seems kind of fishy with it only affecting half my accounts o_o
[SIGPIC][/SIGPIC]

Licensed tail brusher of ƙɑƙʊɱɑʊ ~ only the fluffiest
Outrunning centaurs since 2012~
Post edited by Xainou - Sanctuary on

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  • anaovt1
    anaovt1 Posts: 0 Arc User
    edited July 2014
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    I haven't received anything for either of my accounts. But it won't hurt to change your passwords using official channels (as in, go to arcgames.com and change it there). Do not follow any links in the emails in case it's a phishing email.
    Camlyra-Raging Tides. Since the avatar is broken.

    Cleric 103/103/102
    Seeker 102/102/101
    Wizard 101/101/101
    Psychic 102/99
  • opkossy
    opkossy Posts: 11,177 Community Moderator
    edited July 2014
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    What's the e-mail address on it?
    (Insert fancy image here)
    image
  • Xainou - Sanctuary
    Xainou - Sanctuary Posts: 5,369 Arc User
    edited July 2014
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    OPKossy wrote: »
    What's the e-mail address on it?

    "email@perfectworld.com"

    I prefer to be super careful with such stuff so I'm asking lol
    [SIGPIC][/SIGPIC]

    Licensed tail brusher of ƙɑƙʊɱɑʊ ~ only the fluffiest
    Outrunning centaurs since 2012~
  • opkossy
    opkossy Posts: 11,177 Community Moderator
    edited July 2014
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    Yeah that one isn't PWE. I remembered seeing something like that pop up before on the forums so red flags got triggered for me.


    Edit: Found the relevant quotes.
    ChaoticShelly wrote: »
    email.email@perfectworld.com isn't on my list of PWE email addresses. email@email.perfectworld.com is. Can you add a screenshot of the email content please?
    frankieraye wrote: »
    Yep, emails coming from email@email.perfectworld.com are officially from us b:thanks
    (Insert fancy image here)
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  • yevonknows
    yevonknows Posts: 1 Arc User
    edited July 2014
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    Ok so the email i got is...

    Dear Players,
    Recently, our company discovered a “heartbleed” vulnerability on certain sites in our European domain. While we have found no evidence that financial or other confidential information was accessed, we do know that your login credentials are at risk.
    To help ensure players' trust and security we have fixed the vulnerability and reset the passwords on these at-risk accounts. We ask that affected players change their passwords immediately.
    Rest assured that we take the security of your personal information seriously, and we’re working hard to continue to improve and refine our security measures as we move forward.
    We apologize for this inconvenience and would like to thank you for your understanding in this matter.
    Sincerely,
    Kay Gruenwoldt



    I received this email from "email@perfectworld.com"
    Is this correct?
  • Xainou - Sanctuary
    Xainou - Sanctuary Posts: 5,369 Arc User
    edited July 2014
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    http://i66.photobucket.com/albums/h257/Flatterviech/heartbleed_zps50216fdb.jpg~original

    The email btw.
    [SIGPIC][/SIGPIC]

    Licensed tail brusher of ƙɑƙʊɱɑʊ ~ only the fluffiest
    Outrunning centaurs since 2012~
  • anaovt1
    anaovt1 Posts: 0 Arc User
    edited July 2014
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    Don't enter anything in any link in that email. If you do choose to change your password, go to arcgames.com and do it properly. Never use any shortcuts in emails for changing passwords.
    Camlyra-Raging Tides. Since the avatar is broken.

    Cleric 103/103/102
    Seeker 102/102/101
    Wizard 101/101/101
    Psychic 102/99
  • Joe - Morai
    Joe - Morai Posts: 1,299 Arc User
    edited July 2014
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    It's legit. I HAD the same mail on this acc and changed my PW with...well PWE was wayyyyy quick in discovering that they have been a victim to said bug...grrr...they just reset some suspicious accs' password. Nothing to worry about. Just a security measure. A slow one but...oh well. PWE.

    All the links in the mail direct you to the official arc page but check the links before you enter anything just in case.
    My Barb:
    mypers.pw/1.8/#146464

    My SB:
    mypers.pw/1.8/#141476
  • opkossy
    opkossy Posts: 11,177 Community Moderator
    edited July 2014
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    Oh... seems to be Europe specific so that may be different.

    I'll see if I can get sparkie to come in or get in touch with someone from the EU side just to be certain, then.
    (Insert fancy image here)
    image
  • sparkiesoft
    sparkiesoft Posts: 47
    edited July 2014
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    It is legitimate, however this is mainly coming from Europe and has not affected the U.S yet. Also explains why the link doesn't look right.
  • Shaiij - Archosaur
    Shaiij - Archosaur Posts: 119 Arc User
    edited July 2014
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    It forced me to change my password and I'm in the US on the Arch server. What the heck?
    [SIGPIC][/SIGPIC]
  • Xainou - Sanctuary
    Xainou - Sanctuary Posts: 5,369 Arc User
    edited July 2014
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    sparkiesoft wrote: »
    It is legitimate, however this is mainly coming from Europe and has not affected the U.S yet. Also explains why the link doesn't look right.

    Thanks for the confirmation o_o


    Weird though, it's usually my unaffected account getting hit by the german EU mails.. lol
    [SIGPIC][/SIGPIC]

    Licensed tail brusher of ƙɑƙʊɱɑʊ ~ only the fluffiest
    Outrunning centaurs since 2012~
  • Xx_BeLLa_xX - Harshlands
    Xx_BeLLa_xX - Harshlands Posts: 7,231 Arc User
    edited July 2014
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    I'm not from Europe and got the mail so yea it doesn't seems to only affect Europe.
    [SIGPIC][/SIGPIC]

    b:dirty "I **** rainbows and love everyone"-Longknife b:cute
  • HideYoHubby - Archosaur
    HideYoHubby - Archosaur Posts: 995 Arc User
    edited July 2014
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    From Europe, didnt get e-mail, changed PW nonethless.
    __Sami__ - Archer - 105/103/102 - mypers.pw/1.8/#132088 - Active
    HideYoHubby - Assassin - 105/101/101 - Inactive
    WnbTank - Barbarian - 103/101/101 - Catshop
  • opkossy
    opkossy Posts: 11,177 Community Moderator
    edited July 2014
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    Since we have a sticky covering this now, I'll go ahead and redirect continued discussion to it.
    (Insert fancy image here)
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