Arc error

Blessie - Raging Tide
Blessie - Raging Tide Posts: 3 Arc User
edited November 2014 in Support Desk
Hello. Im have a problem with opening arc and game. This is what i got all time by opening client: ARC HAS ENCOUNTERED AN ERROR WHILE REPAIRING. PLEASE TRY AGAIN.

and it`s appearing again and again and again. I tried to repair, uninstall un installed again. Still its giving the same allert.
Any tips what else i need to do?

b:surrender
Post edited by Blessie - Raging Tide on

Comments

  • Aryarie - Sanctuary
    Aryarie - Sanctuary Posts: 145 Arc User
    edited April 2014
    I am also having this problem and nothing I do seems to help. I find it odd that the game worked this morning but now it doesn't.
    [SIGPIC][/SIGPIC]
  • SonofAnarchy - Dreamweaver
    SonofAnarchy - Dreamweaver Posts: 108 Arc User
    edited April 2014
    Does it do an update first before u get the error? Mines does a 17mb update then returns and error "Arc has encountered an error while updating, Please try again." but no matter how many times I try I get the same issue
  • Blessie - Raging Tide
    Blessie - Raging Tide Posts: 3 Arc User
    edited April 2014
    well, its working now. i just tried again and again and it launched. I dunno what bug it was. Im happy its over. b:victory
  • SonofAnarchy - Dreamweaver
    SonofAnarchy - Dreamweaver Posts: 108 Arc User
    edited April 2014
    Yeah I am the same, seems a good old fashioned reboot solved the problem! Never under estimate the power of switching it off and back on again lol b:chuckle
  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited April 2014
    Sounds like your security software is cleaning the files or locking them and preventing Arc from working properly.

    They really need to add a notice in the intallers in big red text similar to....


    IMPORTANT:

    You must EXCLUDE the entire client directory from ALL antivirus scans to prevent a false-positive from making the client in-operable.


    Of course, then you would have to assume that people actually bother to read messages.
    [SIGPIC][/SIGPIC]
  • Velra - Dreamweaver
    Velra - Dreamweaver Posts: 327 Arc User
    edited April 2014
    I don't think it has anything to do with anyone's anti-virus, it's just PWI **** up again as is the norm for them. I am having the same crappy issue as above.

    Oh wait now I can log in...guess why this happened in the middle of NW? Because they are trying to sell us Zen....WTF! Do you really think making my game lag so bad it freezes in the middle of one of the few fun things in this game is going to make me spend my money? Really?! PWI's marketing staff are not to bright if you ask me. Cuz, yeah guys I really want to have a damn pop-up messing with my game time. I hate this Arc piece of cow patty! The site with all it's flaws was 100x better.
  • spidermarrow
    spidermarrow Posts: 3 Arc User
    edited November 2014
    your anti virus can be the problem if you have McAfee you need to turn off real time scaning to get it to work same if the anti virus has it as that will return false positives
  • SweetieBot - Lothranis
    SweetieBot - Lothranis Posts: 18,978 Arc User
    edited November 2014
    spidermarrow wrote: »
    your anti virus can be the problem if you have McAfee you need to turn off real time scaning to get it to work same if the anti virus has it as that will return false positives
    This looks like a NECRO!

    spidermarrow replied to a message that was 7 months 3 days 3 hours 14 minutes old.

    Any thread over one month (30 days) old is considered to be a dead thread and you're not supposed to post in them. The person you are replying to probably doesn't care any more or can no longer be found on the forums. The topic itself could be out of date. Next time just make a new thread.

    Let's see how long it takes for a mod to close this :)
    [SIGPIC][/SIGPIC]
    I only respond if you begin a line with "SweetieBot", read the link below for commands
    SweetieBot FAQ / Usage: pwi-forum.perfectworld.com/showthread.php?t=1566451

    Status: ONLINE
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