Level 50 Unique Rewards Box

Posts: 5 Arc User
edited April 2014 in Support Desk
So... I have a character who hit level 50, and I can't claim the reward for that level... I have enough bag space, so... is there something special I need to do?
Post edited by songlilly on

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  • Posts: 2,387 Arc User
    edited April 2014
    Can you post a screenshot if possible? Recently lots of rewards and boxes have been added in game so i'm confused.... b:surrender
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  • Posts: 5 Arc User
    edited April 2014
    stuff_zps6090c138.jpg
  • Posts: 2,387 Arc User
    edited April 2014
    First Try relogging see if that works or not. If not Submit a Ticket with that screenshot.
    [SIGPIC][/SIGPIC]
    Dream a dream of a life so new, One brimming with potential,
    Of starting again, leaving all behind, Only happiness is essential. b:victory
    Thanks Silvy for the siggy, You are the best ! b:kiss
  • Posts: 5 Arc User
    edited April 2014
    Okay, thank you... will do : )
  • Posts: 6,695 Community Moderator
    edited April 2014
    I've noticed most of the rewards need more bag spaces than they show to be claimed. Like I've had that problem with roll call before. Try putting some stuff away and making sure your quest log isn't full then try again.

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  • Posts: 5 Arc User
    edited April 2014
    I figured it out!! I had to leave the realm of reflection first... which is kind of confusing, because I have never had to do that with the previous rewards...

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