Cannot connect to game

Infamous_me - Archosaur
Infamous_me - Archosaur Posts: 74 Arc User
edited April 2014 in Support Desk
When I try to launch game, the launcher only says "Please try another update server".
Any suggestions? I have always had arc and always launched through arc, and this is my first time having this problem. b:victory Ty for the help
Post edited by Infamous_me - Archosaur on

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  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited April 2014
    Did you try running the patcher from patcher.exe? (Classic mode)

    Also, did you try selecting another patch server?
    [SIGPIC][/SIGPIC]
  • Infamous_me - Archosaur
    Infamous_me - Archosaur Posts: 74 Arc User
    edited April 2014
    Yes I have tried both. Both options just open the patcher, and it says the same thing.
  • Infamous_me - Archosaur
    Infamous_me - Archosaur Posts: 74 Arc User
    edited April 2014
    Any other suggestions? b:surrender
  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited April 2014
    I'm suspecting it's probably a firewall or AV software causing a problem, but I'll need more information to be able to tell you.

    Go to the client folder and then the Laucher sub-folder. Run Launcher.exe and see what happens.

    If that doesn't help, I'll need a link to a published Speccy report taken while you are having the issues.
    [SIGPIC][/SIGPIC]

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