client crash

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Jubeih - Sanctuary
Jubeih - Sanctuary Posts: 2 Arc User
edited February 2014 in Support Desk
today i finished downloading pwi on arc and when it was finished updating i tried to start game and client crashed every time i tried starting game no error message just went back to windows

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  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited February 2014
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    Probably related to either a bad video driver, an incompatible video codec, corrupt files, or a few other things.

    Going to need more information to be able to tell you which it is, or to even point you in the right direction.

    At an absolute minimum, I will need a copy of the output from a dxdiag.txt file, and a link to a published Speccy report taken while you are having the issues.
    (Remember to use the [code] tags for the dxdiag info and to remove any trademark characters so it doesn't get cut off.) (CODE tag is the # symbol in the editor.)
    [SIGPIC][/SIGPIC]

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